We stayed at this hotel for two nights room with breakfast. The staff are friendly and helpful and the facilities are very good. Although we didn’t have time to use the pool, the hotel looked clean and very impressive.
The quiet room was a good size with a large double bed. The bathroom was very modern and had all you need. One small criticism is the area provided for tea/coffee making was essentially a box-like shelf. There just wasn’t enough room to make two cups of tea. We overcame this by detaching the tray and moving it across the room to the desk. The only problem was carrying a kettle of boiling water across the room when you’re a bit unsteady on your feet. Apart from that small moan, we would definitely recommend this hotel.

Came here with two friends yesterday lunchtime for afternoon tea for one of my friends birthday. The customer service was shocking they left us just sat at the table waiting ages I was late but the others informed them I was on my way but when the staff saw there were now three people one of them should of came over but after 20 mins of waiting I went to the bar and told them I was there.
The tea pots were all badly stained on the outside. The sandwiches the bread had gone very dry and the fillings weren’t anything to write home about not great at all. The scones were the best part but they were very doughy and there was such a small pot of cream to go round six scones. The other deserts were ok but one of them a apple shaped ensemble really wasn’t great and it was like they were trying too hard to make it up market and fancy (it didn’t work).
The staff didn’t come over until we had finished to ask if everything was ok. I said it was ok but had had better the staff member didn’t even act like he heard me he just walked away I wasn’t going to go and complain anymore as clearly it would be listened to and I didn’t want to spoil my friends birthday.
For £19 a head it is expensive for what you get when you compare it to the Forbury hotel Reading for £25 per head you get a lot more and the quality is so much better the service is second to none and the scones and the jam is all home made in house that morning for just £6 more. There are a lot better places to have afternoon tea so will not be returning here.

Stayed for one night. The rooms were spacious, clean and beds were comfy. Every member of staff I met was friendly, professional and attentive. We had the 2 course set menu in the evening and it was very tasty! The spa and treatments were great, very relaxing. Nice size pool but could do with more chairs around it. Really lovely stay