Photos on the website look lovely - but bad experience.
The nice castle on the pics: was closed since out of season.
The connection between new building and castle park: closed due to construction works for the wellness centre.
Hence, the wellness centre: being constructed.
The new next-to-castle building which houses most of the hotel rooms: no athmosphere, too new, too cold.
The surroundings: a construction area.
The cool cocktailbar: no waiter, no guests..
The restaurant: clever photoographing work again since looks lovely on the pics, in reality it was not at all as romantic and classical, bit tacky
The food: BAD!
No taste, no imagination of service, just plain boring food, with no interest just thrown on a plate. With a waiting rushing to hurry us through our menu so he could leave.
The service: we had a nice prosecco at diner, wanted another bottle to 'enjoy' in the empty bar - but according to the waiter he had this particular one no longer in stock. DId have another and better one though. He did not know the price (duh) but sort of the same as the other... he said. So we took 1 bottle, plus another bottle served by the reception night boy. Who díd know the price: 45 euro per bottle whereas the first one was 22 euro....
- Official Description (provided by the hotel):
- The history of the Castello Dal Pozzo is as ancient and distinctive as its splendid surroundings, and together they create what is undoubtedly the most unique and exclusive Property to be found on Lake Maggiore… a fascinating treasure: the Castle…English art experts defined the architecture of the Castle as one of the purest re-interpretations of neo-Gothic Tudor existing in Italy.Set as a jewel in the delicate filigree work of the surrounding English gardens, the Castle offers the most exclusive and unique setting for any event.Excellent in-house dining combined with exquisite hospitality and impeccable service ensure the success of every special occasion, ably overseen by our professional and courteous staff.La felice sinergia con il Palazzo accresce le opportunità per eventi e soggiorni.The Palace, situated just across from the Castle, adds an additional component to the already wide range of different solutions for all events and stays. ...the perfect setting: the Palace …Built by the Visconti d’Aragona family, the luxury Palazzo boats a perfect combination of age old elegance and modern comfort throughout.The Palazzo is the perfect setting for a relaxing stay in the thirty bedrooms, full of charm, whilst the excellent selection of dishes and traditional specialities offered by the restaurant “Le Fief” complement the atmosphere of wellbeing.The Palazzo has versatile spaces for MICE activities (auditorium capacity of more than 300 people and 8 smaller meeting rooms) as well as prestigious Ballroom for Gala events.A few minutes drive from Lake Maggiore, the Castello Dal Pozzo Property is located 30 kms from the International Malpensa_Airport and a mere 60 kms from Milan City.Motorway exit (A26 – Arona) 2 kms. ... more less
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