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“Total disappointment!”
Review of Castello Dal Pozzo

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Castello Dal Pozzo
Certificate of Excellence
holland
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Total disappointment!”
Reviewed 4 May 2010

Photos on the website look lovely - but bad experience.

The nice castle on the pics: was closed since out of season.
The connection between new building and castle park: closed due to construction works for the wellness centre.
Hence, the wellness centre: being constructed.
The new next-to-castle building which houses most of the hotel rooms: no athmosphere, too new, too cold.
The surroundings: a construction area.
The cool cocktailbar: no waiter, no guests..
The restaurant: clever photoographing work again since looks lovely on the pics, in reality it was not at all as romantic and classical, bit tacky
The food: BAD!
No taste, no imagination of service, just plain boring food, with no interest just thrown on a plate. With a waiting rushing to hurry us through our menu so he could leave.
The service: we had a nice prosecco at diner, wanted another bottle to 'enjoy' in the empty bar - but according to the waiter he had this particular one no longer in stock. DId have another and better one though. He did not know the price (duh) but sort of the same as the other... he said. So we took 1 bottle, plus another bottle served by the reception night boy. Who díd know the price: 45 euro per bottle whereas the first one was 22 euro....

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank hedoniaHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (16)
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English first
Lambourn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2008

We chose to stay at Castello Dal Pozzo, away from the hurley burley, even though the ostensible reason for our visit was a trip to La Scala. Excellent motorways make it a quick and easy trip into the centre of Milan.

The setting is absolutely glorious, with excellent views of the Lake and plenty of grounds to ramble in before or after lunch. The food was divine; we had a variety of small bits of heaven, rather than one large meal. Since Castello Dal Pozzo is Neo Gothic and decorated in the Art & Crafts style, the bedrooms were lavishly appointed in keeping with that style, comfortable and yet had all mod cons, most of them cunningly hidden.

The service was good and friendly. It was a bit like staying in a lush b+b

Couldn't fault it really. Highly recommended.

ps, most of the staff speak english. ! I turns out that the owners live in another part of the castle - and the wife is British!

  • Liked — Wonderful setting
  • Stayed October 2008, travelled with friends
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank AngelfaceLambourn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castello Dal Pozzo

Property: Castello Dal Pozzo
Address: Via Visconti 8, 28040 Oleggio Castello, Italy
Phone Number:
Region: Italy > Piedmont > Province of Novara > Oleggio Castello
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Oleggio Castello
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Castello Dal Pozzo 5*
Number of rooms: 38
Official Description (provided by the hotel):
The history of the Castello Dal Pozzo is as ancient and distinctive as its splendid surroundings, and together they create what is undoubtedly the most unique and exclusive Property to be found on Lake Maggiore… a fascinating treasure: the Castle…English art experts defined the architecture of the Castle as one of the purest re-interpretations of neo-Gothic Tudor existing in Italy.Set as a jewel in the delicate filigree work of the surrounding English gardens, the Castle offers the most exclusive and unique setting for any event.Excellent in-house dining combined with exquisite hospitality and impeccable service ensure the success of every special occasion, ably overseen by our professional and courteous staff.La felice sinergia con il Palazzo accresce le opportunità per eventi e soggiorni.The Palace, situated just across from the Castle, adds an additional component to the already wide range of different solutions for all events and stays. ...the perfect setting: the Palace …Built by the Visconti d’Aragona family, the luxury Palazzo boats a perfect combination of age old elegance and modern comfort throughout.The Palazzo is the perfect setting for a relaxing stay in the thirty bedrooms, full of charm, whilst the excellent selection of dishes and traditional specialities offered by the restaurant “Le Fief” complement the atmosphere of wellbeing.The Palazzo has versatile spaces for MICE activities (auditorium capacity of more than 300 people and 8 smaller meeting rooms) as well as prestigious Ballroom for Gala events.A few minutes drive from Lake Maggiore, the Castello Dal Pozzo Property is located 30 kms from the International Malpensa_Airport and a mere 60 kms from Milan City.Motorway exit (A26 – Arona) 2 kms. ... more   less 
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