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All reviews swimming pool room service value for money premium room visited this hotel bangalore highway comfortable stay rooms were very clean a wonderful stay buffet dinner business hotel valet parking business trip bye pass check in was smooth overnight stay night halt
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Reviewed 20 June 2018 via mobile

#Very near to Salem busstand and it's on the way from Bangalore highway.

#Having different range rooms with gud ambience.
#Room services at times not responding I'mmediately.

# Serving variety of Continental foods for breakfast.

#Suitable place for business class people within the budget.

#Valet car parking available.

Stayed: June 2018, travelled on business
Thank Deepakkumar06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018

We had wanted to stay overnight to take a break on our trip from Bangalore. Room was quite good, though it is expensive. Till we checked out, everything was fine - but they took a long time in getting back our car that was valet parked during night.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank LizaJ175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018

Very confortable stay.sercive is good.good hospitality by staff.post the food amount to room bill,often collecting in room is disturbance for every order .In online make 6 AM check in option.Asking identifiaction to all members is not convenient.

Room Tip: It was a wonderful experience
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank muralinitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018 via mobile

Hey guys :) I had my engagement in grand estancia and it was wonderful..the arrangements ,stay and the food was amazing and thanks to Mr. Raj and Ms. Maheshwari for their lovely service and organised work ! Well done !!

Stayed: May 2018, travelled with family
Thank lakshyaragavendran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandEstancia, Manager at Grand Estancia, responded to this reviewResponded 5 June 2018

Dear Valued Guest Ragaven ,

Greetings from Grand Estancia, Salem !!!

Thank you for taking a moment to review us on Tripadvisor. At Grand Estancia we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. We are proud that our staff has been attentive to guest needs and has taken good care of you, We will definitely share your kind words of appreciation to them. On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Grand Estancia, Salem and we look forward to welcoming you soon again.

At your service,
Hariharan Ponnuswamy
Sr Front Office Manager
+91 7708977737

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

Not worth the money they charge. Rude staff(hangs up while talking), dirty stained couch cushions and cockroaches in bathroom.
Breakfast quality too has gone down compared to my previous stays. Definitely did not get my money's worth this time. Don't think I will come back there.

Room Tip: Clean the rooms !
  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank praveen747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandEstancia, Manager at Grand Estancia, responded to this reviewResponded 5 June 2018

Dear Guest Praveen

We Are truly disappointed to read about your experience with us. At the outset, please accept our sincere apologies for not fulfilling your expectations during your recent stay at Grand Estancia. We value your patronage , but under the circumstances, we appear to have fallen in our standards of service. It is quite apparent that we were unable to satisfy your basic expectations. We have taken your feedback very seriously and corrective action is adhered against the same. We hope we have not lost too much credibility and you will forgive us. We once again assure you that on your next visit to Grand Estancia you will notice a marked change and improvement. All the issues highlighted have been strictly taken up with the team for improvement. We look forward to welcoming you back soon for a truly personalized stay with us.

At your service,
Hariharan Ponnuswamy
Sr Front Office Manager
875400 2333

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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