We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shame they aren't in the least bit considerate about their hotel guests”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Les Jardins de Beauval
Ranked #1 of 3 Hotels in Saint-Aignan
Certificate of Excellence
Reviewed 31 July 2014

The setting is great, in the Loire. The accommodation pods are cool (although if you faced the wrong way or didn't like your floor, it might not be so great). The waterway feature from main hotel area to accommodation is lovely, filled with big fish and ducks for children and adults to admire each crossing. The nearby zoo really is worth a visit. The choice of food is great. But this captures it - when what you have is so pretty, why do you bother thinking about what the guests want? Why do you bother putting hotel guests first, or helping guests out with all the little things that make a stay pleasurable? The examples are trivial, but one or two may chime:
- the 'family' accommodation had a nice adults space, but the 3 children were expected to sleep in the room's corridor. In fact when the 3rd bed was down it was impossible to get in and out (we all literally hopped over the balcony as much as we used the main door). The loo and bathroom were also off the corridor which was impractical given the children's sleeping quarters
- my wife is 5 foot 6 and the fixed shower was too low for her. It was not fit for purpose for an adult being so low. The bath, also, was so short in length that it was fine I guess for a 6 year old and under. I guess this speaks to the point above, that the floor space is so small, you need to be a bit careful if you want adults and kids in the same room
- luggage. by the time you've walked from car, through reception, corridor, walkway to your accommodation unit it's quite a long way. Help with your luggage? They have luggage trolleys that you can operate yourself. Again, for a family of 5 on a 2 week long holiday, that wasn't much fun. No thought of any hotel staff to help you with bags
- no mini fridge or minibar in the room. I suppose I've answered my own question as to why. Floorspace is at such a premium that it might not have fit in! But would have been nice, not least just to leave the toddler's milk chilled
- Supper. Would you like to eat at 7pm or 8.30pm? Anything in between. No. Half the hotel eats at 7pm, and half at 8.30pm. Nothing else. You arrive (amazing on time at 7pm), to find a queue of 40 people waiting to be sat because half the hotel has their reservation at 7pm!
- almost most disappointing was the unhelpfulness around the zoo tickets. They quite happily passed them over at reception without the simple explanation that you can access the zoo via the back of the hotel gardens. We didn't know this, and walked 500 meters along the road with no pavement - no massive problem but less fun with a 2yr old who is liable to walk into any oncoming traffic
We enjoyed our stay and would consider coming back when passing through again, knowing what we now know. But other hotels have begun the slippery slope downhill once they rely on their establishment rather than the staff lifting a finger or two for (or being considerate for) their guests

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Knossos_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,752)
Traveller rating
Traveller type
Time of year
Language

25 - 31 of 2,752 reviews

Reviewed 24 March 2014

We nearly booked a Gite / BnB down the road from the Zoo, but thankfully we didn't, and ended up staying here, about 150m from the (excellent) Zoo entrance.

The level of service and price-bracket is - I would say - just right. The hotel rooms, and grounds are really nicely designed, the 'Asiatique' style is done pretty well (I guess inspired by the Pandas that they have in the Zoo), and the Hotel main building has no real faults to speak of.

To bring young children (ours were 3 and 5) to restaurants is usually a bit of a nightmare, and the best solution is usually a buffet. They have a pretty good buffet breakfast and dinner, with a wide variety of foods to choose from. The breakfast was very good, with freshly squeezed orange juice, and good pastries. The dinner was less good, but still very adequate with nothing to complain about - a great variety of different hot and cold foods, seafood, some chips, very good cheeseboard and pretty average desserts.

The bar was pretty good, the reception space is beautiful and the gardens are really nice. I can't comment on the tiny swimming pool as it was March.

They were (as of March 2014) just starting to build a new pagoda-style complex opposite as well, and i guess it will be as good - we shall see.

If you're planning a zoo weekend here with the kids, i would definitely take this as the first choice. It seemed great value.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank The_EdVenture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

Really good place to stay, 15 min walk from the zoo.
REALLY good bed, most of the time i have a hard time to sleep in hotel because of the bed, but i slept like a baby.
Everybody in the hotel were nice and helpful with us.
The buffet was pretty good too, just a bad notes on the wine card, too many wine were out of stock.
The pool is pretty nice too for kids and adults.
One of the few hotels i'll put a 5 stars !

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank stefouf1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2013 via mobile

This was a welcome treat after 10 days of camping. The interior is stunning. Our room was lovely and clean, beds were comfortable, and rooms have air conditioning.

We booked this as a stopover, but really we could have done 2
nights here so that we could have gone to the zoo. We were the only English, so I wonder if this is a bit of a French secret?!

Dinner and breakfast were buffet style. The dinner was delicious. My husband took total advantage of the shellfish on offer. Something he had to spend a fortune on in restaurants by the sea. The restaurant is comfortable for children and adults alike. Ours ate well and delved into the chocolate fountain for pudding.

A beautiful, good value for money place to stay, and somewhere we will definitely visit again.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Jill19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

We stayed just the one night after a day visiting the wonderful Zoo and gardens. We took the Club Half Board dela which was 208 Euros for half board for 2 adults excluding zoo entrance.
The hotel is designed to be Indonesian/Balinese in style (which it nearly achieves) and has a gift shop sellling Balinese craftware at what seemed very reasonable prices.
The bedrooms are all located in hexagonal? pavilions detached from the main hotel building and mostly close to the lake which had some pretty large fish in it.
Our room was on the first floor - there are only 2 floors and had a small balcony overlooking the swimming pool. It was very spacious and included a second single bed which doubled up as a rather uncomfortable sofa (though as a bed it would have been very comfortable. The main bed was king size and very comfortable indeed.The WC was separate from the bath with shower over was very small and did not as I now recall have its own washbasin. Howeve quite useful to have the facilities separate.
The swimming pool was beautifully warm and had it's own excellent shower and sepearate pool towels were supplied in the room.
The zoo itself stays open much later than UK zoos and we did not leave there until 8.30 so given that the zoo runs the hotel it was a surprice to be told on arrival at reception that we had to go straight in to eat as we need to be seated by 8.45pm. No time to was or consider dressing for dinner though clearly no one else seemed to either.
No explanation was given as to what the meal entailed and whtere we could choose from an a la carte menu or had to go with the buffet - nor indeed what the buffet included - it seemed to be laid out in a somewhat illogical way so the fact that there was a salad table initially escaped us. The hot main course section was far from hot and the meat had clearly been left out a little too long and was chewy to say the least. Desserts and the cheese board were to die for however.
There were 2 large round indoor dining areas and you could also eat outside on a boarded terrace next to the lake.
Breakfast was excellent - an all you can eaat buffet style with a wide choice of cereals, yogurts, cooked meats and cheese, croissants etc as well as hot food though sccambled eggs only. There was a fresh orange juice squeeze machine which was ver popular and had a long queue but was well worth it.
Lots of families were staying as were young couples and it would suit anyone visiting the zoo or just staying in the area - we were breaking a journey from Caen down to the Lot. Ideally I think you would take 2 days to look around the Zoo and its gardens as we felt that we were a bit rushed despite the zoo staying open so late.
Overall an enjoyable expereince and perhaps had we been earlier in to dinner the food would have been fresher.
There is a spa but we did not try it out.

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank David-Rudd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LesJardinsBeauval, Directeur général at Les Jardins de Beauval, responded to this reviewResponded 12 September 2012

Dear guest,
Thank you very much for your complete feed back about our facilities and services. I have notice you overall satisfaction and also the point, according to you, we have to work on. I will share your comment with our chef and the kitchen's team.
Your appreciations are very important to us, they help us to progress and provide a better service.
With my best regards
Yann Poulmarc'h

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2012

If you visit the Zooparc Beauval you really should stay at this hotel!

The ambience, the location and the accommodation are all excellent! Stay on one of the packages and half-board accommodation together with zoo access can all be purchased together.

The food, for those on half-board, is from a constantly refreshed and daily changing buffet. Wine prices are affordable and the list, comprehensive.

The lodges surround a pond that contains some of the largest koy carp I have ever seen, as well as an established duck population and provides an excellent introduction to the zoo. The pool offers an excellent way to cool off, after your visit.

Rooms are air conditioned, sizeable and very comfortable and each have a balcony. We have stayed twice and would return tomorrow!

Room Tip: Try and get a room facing the main building as the sun won't be shining on the balcony when you...
See more room tips
  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CesmeTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

Recommended by a French friend. We stayed a week and were the only Brits here. The rooms are in 'Pavillions' of around 20 rooms centred around a heated outdoor pool and surrounded by small lakes full of ducks and koi carp. The rooms are comfortable and are so well sound proofed that you don't hear your neighbours. A very child friendly place and it was so nice to have that tolerance at mealtimes as most people had small children. Two sittings in the evening at an excellent buffet. The kids were in bunk beds in a separate room which helped with them settling. Beauval zoo is just down the road and the nearby town of St Aignan has a good selection of eating places and a helpful tourist office. Lots of Chateaux and wine tasting in the local area.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ThanetmanKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Saint-Aignan
1.6 mi away
Grand Hotel Saint Aignan
Grand Hotel Saint Aignan
#3 of 3 in Saint-Aignan
216 reviews
10.9 mi away
Hotel Restaurant de l'Ecole
1.6 mi away
Les Chambres Pandas
Les Chambres Pandas
#3 of 12 in Saint-Aignan
72 reviews
Show Prices
Show Prices
Show Prices
8.4 mi away
L'Escale des Chateaux de la Loire
3.8 mi away
Atypiques Confitures Chambres d'Hotes
5.7 mi away
Manoir de la Voute
Manoir de la Voute
#1 of 2 in Pouille
38 reviews
Show Prices
Show Prices
Show Prices

Been to Les Jardins de Beauval? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Les Jardins de Beauval

Address: Beauval, 41110, Saint-Aignan, France
Region: France > Centre-Val de Loire > Loir-et-Cher > Saint-Aignan
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Saint-Aignan
Price Range: £101 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Jardins de Beauval 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Les Jardins de Beauval reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing