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“Great room, restaurant need interior decorator and staff training”

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Kronenhoff Guest House
Ranked #2 of 7 Kirkwood B&B and Inns
Knysna, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great room, restaurant need interior decorator and staff training”
Reviewed 30 July 2013

We stayed for one night and enjoyed the spacious room and bathroom. For the room we will come back. The service of the staff and quality of the food was very average. Staff did not respond on remarks. This happened in the evening and at breakfast. We could not have a cappucino in the morning because "we do not serve that in the morning". We walked along the cappucino machine and a sign stating that coffee should be strong!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Streetmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Santa Rosa, California
1 review
Reviewed 26 July 2013

The Kronenhoff Guest House was a lovely place to stay. We arrived after touring the Eastern Cape and spending a day exploring Addo Elephant National Park. After several days on the road we appreciated the luxurious accommodations and the polite staff. We stayed in rooms 3 and 4 and could not have been happier. I would agree with some of the other reviewers that this was by far the highest quality hotel/B&B we stayed at during our month in South Africa. The enormous beds and spa like bathrooms were a pleasant feature that gave us the opportunity to unwind.

We ventured over to the restaurant for dinner and found ourselves engaged in a conversation with Jurie (the owner) over drinks at the bar. During our conversation the room went dark as the power in Kirkwood went out. Luckily, several seconds later the power returned as the property has a generator. Our meals were delicious, priced well, and the service was great. We noticed that the restaurant had a good mix of hotel guests and local area residents.

The morning of our departure we met Hendrien (Jurie's wife and co-owner), and had a very pleasant conversation before enjoying breakfast in the restaurant.

We would recommend this establishment to anyone traveling to Addo Elephant National Park. It was one of the highlights of our South African vacation. We would also recommend visiting the nearby Daniell Cheetah Project, which gives you the opportunity to observe cheetahs, servals, leopards, lions, and meerkats.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank JakeinSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio Rancho, New Mexico
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 July 2013 via mobile

The owners take customer service seriously. Last year in July (2012) I ate here and it was a nightmare; however, the staff was better trained and very attentive and the food was much improved also. My experience this year was 100% better and I am completely satisfied if not thrilled with this place as of July (2013).

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RacquelMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2013 via mobile

Very friendly and helpful staff. They had no accommodation for me, but was willing to recommend and book alternative accommodation. Not often that you see that! Had their tramezzini for lunch which was very good and fresh. Perfect setting and atmosphere. Definitely recommended.

Stayed June 2013, travelled on business
Helpful?
Thank _Corne_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carnoustie, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2013

Stayed here for a couple of nights last month and absolutely loved the place. Very friendly and welcoming staff, beautiful spacious and spotless room, great food and lovely facilities. The whole experience was first class and I would certainly stay there again. The owner recommended a visit to Daniel Cheetah Reserve and it was a fabulous experience - how often do you get your hand licked by a purring fully grown cheetah!
Highly recommended and an absolute gem of a place.

Room Tip: I think all the rooms are perfect.
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  • Stayed March 2013, travelled solo
    • Value
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Helpful?
Thank Delboy7019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 January 2013

Beautiful rooms, luxurious bathrooms, welcoming staff and fantastic food - everything we could have asked for on our first visit to the area. The area surrounding Kronenhoff is packed with amazing wildlife and while we were here we went to Daniels Cheetah Reserve and Amakala game Reserve, both recommended by Heindrien (owner). Would 100% return to stay here again, thank you!

  • Stayed January 2013, travelled as a couple
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Helpful?
1 Thank Donovan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2012

Welcome by staff always friendly.
Stylish well equipped rooms with attention to detail.
Excellent food in the Restaurant with great service.
Cozy fireplace in the Restaurant for cold winter nights.
Close To Addo Elephant Park and Port Elizabeth.
Have been there a few times and can recommend it.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank SnookumsCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kronenhoff Guest House

Property: Kronenhoff Guest House
Address: 1 Sonop Street, Kirkwood, Sundays River Valley 6120, South Africa
Region: South Africa > Eastern Cape > Greater Addo > Sundays River Valley > Kirkwood
Hotel Style:
Ranked #2 of 7 B&Bs / Inns in Kirkwood
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kronenhoff Guest House 4*
Number of rooms: 12
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