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“Friendly hotel with a stunning view.”

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Hotel Regina Kawaguchiko
Certificate of Excellence
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Friendly hotel with a stunning view.”
Reviewed 22 October 2013

Although an older and unassuming property, the Hotel Regina is just perfect for one or two nights.

We stayed there as it was close to Fuji-Q theme park. Value for money, it surprised us with a stunning view of Mount Fuji from our room. The shuttle service to the park and train station was extremely helpful.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Maroochydore
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 July 2013

This is a large hotel that our family stayed for one night
pros-great baths, good breakfast, very good views of Fuji in morning although clouded over in afternoon-no snow, family room consisted of two adjoining rooms so plenty of room, shuttle bus to station
cons-not cheap, out of the way,noise from highway throughout the night so interrupted sleep.
Probably would not stay again because of this.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miln4558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level 6 Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 May 2013

Good: great room, view of Mt. Fuji

Drawback: location, normal onsen

======================================
Room stayed: Standard Twin room at Level 3 (non-smoking, 33m-square, attached bathroom)

Room rate: 8500yen (weekday, including Onsen tax) with breakfast

Location: 5-10 mins drive from Kawaguchiko station. Free pickup service is available. Not sure if any convenience store nearby. Far from Lake Kawaguchiko.

Pickup: Free pickup from Fuji-Q Highland Express Bus Terminal and Kawaguchiko Station. For Kawaguchiko Station, the pick up point is near to the taxi stand, which is beside the Tourist Information building (on the left hand side if you face to Station/Mt Fuji). Call to the hotel when you arrive. Public phone (10yen is enough to make a call) is available in front of Kawaguchiko Station counter/gate. On the other hand, the Tourism centre staff may assist you (free of charge).

Travel Tip: Free WIFI is available at Tourist Information centre. The centre closes quite early every day. If you need help, stand near the building to tap on the free WIFI, should be 24 hours available. On the other hand, get help from the ticket counter beside the train station. The staffs there understand English.

Pick up schedule (to/from station): From 8am until afternoon (12pm? or check-in time 3pm?), once per every 30mins. From afternoon, any time when you need the service.

Pick Up Service: Not that impressed. The staff never offer help to take my luggage. There are many other hotels in this area with better services.

Front desk staffs: One of the staffs can speak English quite well. She was the one who answered the phone when I requested for pick up. (Note: Although Kawaguchiko is a famous tourism area, number of Japanese who can speak English is still limited.)

Room condition: Well maintained. Good lightning. Very big room. Bathroom is also big, which is not a norm in Japan. With balcony, where you can view the Mt Fuji. (Note: most of the hotels' room around Lake Kawaguchiko has view of Mt Fuji as well, but you are unable to open the window, nor there is balcony). The air purifier was already on before I checked in. Temperature of the room was very nice. It kept me warm as the weather was so cold in Kawaguchiko. Heated toilet seat was ready as well. Basically, the whole room just made me feel so comfortable.

Toiletries/amenities: Toothbrush/paste, razor, shampoos, soap, hair dryer, fridge, kettle and air-purifier are provided. In-room slippers are recycled. Disposable slippers are provided as well. No safe in the room. No drinking water provided and you have to boil yourself. Green tea and complimentary snack are served. Vending machines (selling beer, milk, cup noodle, etc) are available at ground floor. There is shop (operated by the hotel) selling souvenir at lobby, and one restaurant at level 2.

Internet: In room LAN and WIFI. At 1st, both of them were not functioning. Staff told me that WIFI is only available at Lobby, but my phone was still unable to connect it. 2 hours later, my phone successfully connected to the WIFI in room. The WIFI was ok until I left the hotel the next morning.

Breakfast: Buffet style, Japanese and Western. Quite a variety. Taste is normal. Not that impressed.

Onsen: 42C bath, a bit too hot. Area is not big, bath is small. No nice scenery nor open air onsen because it is at ground floor.

Sauna: Only available at male onsen.

Swimming pool: Short operating hour (late afternoon till evening). Never have chance to try.

The only thing that impressed me is the room. The rest is just average. But there is limited choice of onsen hotels for solo traveler at lower price. For those travel in pair, there are lot of better choices around Lake Kawaguchiko.

Had travelled to Hokkaido and Kansai before, feel that onsen at Kawaguchiko is really normal. The only advantage here is view of Mt Fuji. To enjoy, invest a bit more to have good view of Mt Fuji when soaking in onsen.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank etherchia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
30 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 February 2013

There were lots of positives from our stay here. We had a spacious, large room with a lounge area to relax in. The views of Mount Fuji both from inside and on the balcony were absolutely spectacular, looking across a forest - I can hardly imagine a better view of it (the other hotel we stayed in nearby looked across houses and powerlines so not as beautiful). At sunset it was really wonderful. The hotel staff ferried us to and from Kawaguchiko station. Style-wise the hotel as a whole was looking a little weary and wasn't sumptuous but was inoffensive and clean. The area itself wasn't the most exciting.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 February 2013

Very good view of mount Fuji in the morning from the window. All hotel windows are facing the mountain. Rooms are old but ok no wireless internet access unless you separately pay for it.
Not a luxury hotel but lost of room good for small groups.

Room Tip: All hotel windows are facing the mountain.
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaaaI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
140 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 6 November 2012

Forget the negative reviews, this hotel is an absolute gem with breathtaking views of Mt Fuji.

After travelling around Japan for a couple of weeks, I found Regina had generous sized rooms, with good facilities and was very well priced for what you're getting. Sure, it wasn't built yesterday, but it is a good quality hotel with a good price. And add to that some of the best views of Fuji.

I could see the glorious mountain from my bed!!

Hotel Regina is a little bit out of Kawaguchiko but there is a regular free shuttle bus that will take you into town. And if you don't want to bother, the town's major shopping centre is across the road from the hotel.

The service was wonderful - as found through most of Japan.

Breakfast in the morning was a selection of Japanese and western dishes.

A great all round value hotel for the Fuji area.

Room Tip: Choose a room with a mountain view - you will not regret paying the difference.
See more room tips
  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perthyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tokyo
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 September 2012

As many other reviewers have said, this is a typical Japanese hotel; designed to be large, convenient and "Western style" but now past-its best before and starting to show its age. On the plus side, there is an Onsen, mini pool (too heavy on the chlorine!) and a free pick-up service from the station. On the down side, breakfast is bland, coffee is tasteless and they are not particularly "foreigner-friendly." I get the impression that most people only stay here because they have to, i.e. if they're off to climb Mt Fuji the next day or all other hotels in the area are booked out.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank talpinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Regina Kawaguchiko

Property: Hotel Regina Kawaguchiko
Address: 5239-1 Funatsu, Minamitsuru-gun, Fujikawaguchiko-machi 401-0301, Yamanashi Prefecture
Phone Number:
Region: Japan > Chubu > Yamanashi Prefecture > Minamitsuru-gun > Fujikawaguchiko-machi > Kawaguchiko Onsen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
#4 Spa Hotel in Fujikawaguchiko-machi
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Regina Kawaguchiko 3*
Number of rooms: 68
Official Description (provided by the hotel):
You can see a gallant Fuji from all rooms. We have s free shuttle car for Kawaguchiko Train Station and Fujikyu Highland. Hotel is located near convenience stores, shopping centers,restaurants. You can enjoy at reasonable rates authentic kaiseki cuisine, shabu-shabu,tempura, etc.at our restaurant. And you can enjoy Spa and indoor heated pool(except winter), tennis,karaoke also. ... more   less 
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Also Known As:
Hotel Regina Kawaguchiko Japan/Fujikawaguchiko-Machi

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