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“Gorgeous, clean, new, self-catering!!”
Review of Muri Beach Resort

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Muri Beach Resort
Ranked #5 of 17 Speciality Lodging in Muri
Certificate of Excellence
Reviewed 10 January 2013

We had initially booked into Raina Beach Apartments and were so disappointed that we wanted to move. We stopped in at Muri Beach Resort on a whim and the owner/operator Jane found us a gorgeous bungalow with 2 hours notice and gave us a huge discount. Beautiful new bungalows - the renovations are all finished and so no more building noise as some other people have commented. Self-catering - stove, microwave and all utensils provided. Lovely pool, free kayaks (heaps and NEW with paddles unlike some other places) and bbqs. Spa baths in the rooms. Muri is the best beach to stay on the island. Also, please take no notice of people complaining about the roosters - they are absolutely everywhere on Raro and once you get used to them (a day or so) they are part of the charm!! In fact they were quieter here than anywhere else I stayed during my 6 weeks on the island.

  • Stayed: December 2012, travelled as a couple
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4  Thank FrankieC462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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151 - 157 of 301 reviews

Reviewed 8 January 2013

All up our party had 3 Villas. They were cosy, clean & tidy. Toby gave us some great info on the islands & a coconut tasting. The staff were very helpful. Shop at the front, scooters down the road & Koka Tours(Brother Love), Te Vara Nui & other ventures just a walk along the beach. Get a tattoo down the road. Its not over crowded with people. For a relaxing time, here is the place. We highly recommend it. Kia manuia, Vicki & Luke, New Zealand. Special thanx to Toby, arohanui XO

Room Tip: I loved our Garden Villa. Number 7. Central to everyone. Sun in the morning. Sun all day actually. A...
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  • Stayed: December 2012, travelled with friends
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3  Thank Vicki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2012

Great little resort. Gardens beautiful, pool beautiful and food at restaurant great. We got upgraded to a lagoon view room (although could only see the lagoon if we walked outside). We were overlooking the pool and it was lovely. The restaurant wasnt too loud at night either. Great place to stay. Highly recommend it.

  • Stayed: December 2012, travelled with family
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Thank Amloev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

Great place & facilities, outstanding gardens, great food, great prices.
Would have to be the best value & child friendly place on Raro.
Thanks for the excellent hospitality making our kids first overseas holiday extremely enjoyable .

Highly recommended.

Room Tip: Gardens villas are cheaper & quieter than those by the pool.
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  • Stayed: December 2012, travelled with family
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2  Thank styly98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012

Just got back from muri beach resort very disappointed had to sit in bus at airport in mosquito infested bus in the dark no air on for 15 mins while the driver chatted to her friend resort guesstimate 2 star had static caravans at half the price were as good if not better
staff ok Toby and missy were friendly the rest are only interested in money made from wedding party's could do with a mega clean up and re furb on the whole not worth the money very shabby

Room Tip: Go somewhere else
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  • Stayed: November 2012, travelled as a couple
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2  Thank scozzieperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surf-6, Owner at Muri Beach Resort, responded to this reviewResponded 6 December 2012

Thank you for your feedback regarding your stay with us.

Every guest of ours is equally important to us and I apologise if we appeared to be more dedicated or attentive to the needs of our wedding guests, at the time of your stay. We take on board your feedback regarding your feelings about the way you were treated compared to our other guests. This is something that I will discuss with our staff and ensure that we all are focused on each and every guests in the same way. This is always our intenion but obviously dropped the ball during your stay and I am sorry for this.

On our quest for continued improvement we appreciate and encourage our guests feedback, from the moment that their experience starts with us through to this point. We thank you for taking the time to review and bring your exerience to our attention. If there are any specifics of areas of greatest concern to you that we could improve on, this information is very welcome. We would like to be able to rectify any problems or problem areas so that our future guests do not have an experience such as yours.

In regards to our airport service, we have recently purchased a brand new mini-van that we will be using to provide our own airport transfers. This is an area that we identified that we could improve and as very excited to be able to now offer air-conditioned comfort to our guests when travelling to and from the airport. Our service is a dedicated service for our resort guests only. Though there may sometimes still be a need for our guests to have a period of waiting as the time lag between when the first and last passengers to transit customs can be lengthy. And sometimes there may be extraordinary circumstances that may cause unforeseen delays. We do try to keep any waiting time to a minimal as we know that after a long flight you are always keen to get to your final destination ASAP.

I will look forward to your further feedback, so that we can continue to improve our guests experiences with us.

Kia manuia, Jane Pearson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2012

Have just returned from staying at the muri beach resort and have to say I was very unimpressed with the accomodation which was no more than a glorified static caravan, it was definitely not luxury boutique compared to other boutique resorts that I have frequented as a matter of fact the room needed a copmlete overhall as everything was falling to bits and very grubby, grounds where pretty thanks to the hard work of Toby the gardner and as for the owner we are still waiting to be spoken too by her, no smiley welcome from her then.

  • Stayed: November 2012, travelled as a couple
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2  Thank noplacelikehome319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surf-6, Owner at Muri Beach Resort, responded to this reviewResponded 6 December 2012

Thank you for your feedback regarding your stay with us. I am the owner of the resort and I apologise for not acknowledging you during your stay with us. This is certainly no my intention and contrary to my normal approach to our guests, as I place a very high value on great customer service. So please accept my deepest apologies for my lack of attention to you.

On our quest for continued improvement we appreciate your feedback. We regularly ask for feedback from our guest while they are wth us and encourage them to let us know if there is any problems with their stay, when the problem occurs or comes to light. We would love to receive more details from you regarding your experience with us and any specifics of problem areas that we can improve on. If you could let me know what room number you stayed in I can then better assess the problem areas in that room and resolve them so that future guest do not have the experience that you have had.

As a provider of deluxe accommodation, self rated and promoted as a 3.5 star property I am sorry that we did not live up to your expectations. We believe that our resort and rooms facilities are in line with other properties that promote themselves as this level or standard of accommodation also. I also acknowledge that there is always room for improvement.

Once again I thank you for your feedback and welcome some specifics regarding your accommodation that will allow us to prevent similar experiences in the future. And I also again apologise for not giving you the regognotion that you deserved from me, as a valued guest of my resort.

I will look forward to your further feedback.

Kia manuia, Jane Pearson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2012

We had a 2 bedroom unit with kitchen and living area! It was perfect for 4 adults, the location is wonderful and the staff at the resort are amazing!

Special thanks to Missy at the restaurant who made us feel so welcome and was super friendly!

Free kayaks. reef shoes and snorkels made it easy to explore the lagoon!

Would definitely recommend this resort for a very relaxing holiday!

  • Stayed: November 2012, travelled with friends
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2  Thank pingsandmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Muri Beach Resort

Address: Main Road, Muri, Cook Islands (Formerly Shangri-La Beach Cottages)
Phone Number:
Region: Cook Islands > Southern Cook Islands > Rarotonga > Muri
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 17 Speciality Lodging in Muri
Price Range: £113 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Muri Beach Resort 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Absolute beachfront on Muri. This intimate boutique resort offers 20 beautifully decorated deluxe self-contained villas and apartments. These well-appointed units feature air-conditioning, Jacuzzi spa baths, insect screens, TV/DVD, in-house movies, Wi-Fi internet, IDD telephones. And all of this is set amongst tropically landscaped gardens. When not enjoying the stunning views from the beachfront deck, enjoy lazing by the large swimming pool sipping tropical cocktails. The resorts beautiful poolside Polynesian style cafe & cocktail bar which is surrounded by tropical gardens is al-fresco dining Island style. ... more   less 
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Also Known As:
Muri Beach Hotel Muri
Muri Beach Resort Rarotonga, Cook Islands

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