When I arrived at MBCH, I was overwhelmed. The receptionist welcomed me warmly and very friendly. I even got an upgrade to a room with beach front view, which was really nice indeed!
The location is great, right at the beach in a lagoon like setting. Beautiful for snorkeling. However, staying there for 5 days, I found a few things didn't go too well. Some staff members were chatty and friendly, others weren't and didn't seem too interested in the customer. Customer focus can be better on these terms.
The room was spacious, got cleaned every day. But still housekeeping needs to be more attentive, as they left a dirty dish for 2 days in the room until I had to tell them to remove it or they didn't clean stains that were obvious to be cleaned.
Breakfast changes every day, but it's not nicely prepared like you want to go for it. Also teabags are still in their original package, which can be arranged more attractively.
I had lunch and dinner at the restaurant and found it only average quality.
Overall, this hotel wasn't a 4 star hotel to me.
- Official Description (provided by the hotel):
- Muri Beach Club Hotel's unequalled adult only resort location puts guests right at the heart of one of Rarotonga's most outstanding natural features - Muri Lagoon. The lagoon is the island's aquatic playground for superb and safe snorkelling and swimming. With other water sports like kayaking, wind surfing, kite surfing, sailing and glass-bottomed boat rides, there's always an opportunity to get out on the water and away from it all. With Motus (offshore islands) a stones throw away beckons you to enjoy its uninhabitated oasis..... ... more less
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- Also Known As:
- Muri Beach Hotel
- Muri Beach Rarotonga
- Muri Beach Club Hotel Rarotonga, Cook Islands