Bar staff very friendly and welcoming. We chose the hotel to be close to family. We stayed for 4 days and only the first morning's breakfast was well cooked. On the 4th day, it resembled a burnt offering. None of the male kitchen staff appeared to have any idea about customer relations -no offer of extra tea/toast/butter etc., very cold reception overall. Once served our food, the staff disappeared and peered through the narrow window slot in the door until we left - very strange. The wooden bed frame was so creaky, the slightest move created an ear piercing noise. Not the relaxing break we expected. The hotel was handy for shops, buses and local shops, but not worth the cost.
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- Also Known As:
- The Ship Hotel New Romney, Kent