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“The loveliest staff in the world ”
Review of Penha Longa Resort

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Penha Longa Resort
Ranked #1 of 1 Hotels in Linho
Certificate of Excellence
London
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“The loveliest staff in the world ”
Reviewed 5 December 2013 via mobile

What really sets this place apart is the genuine warmth and friendliness of the service. The staff are a joy. So helpful and nothing was too much trouble. Great food and lovely rooms. The surroundings are beautiful. Hope to return when I'm not working!

Stayed December 2013, travelled on business
Helpful?
1 Thank HonestTraveller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenhaLonga, Public Relations Manager at Penha Longa Resort, responded to this review, 13 December 2013
Dear Guest,

Thank you so much for your kind words over your stay and our staff. I´ll be sure to passa over the message internally.
Hope to see you back soon at Penha Longa Resort!

Warm Regards,

Vanessa Tomé
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
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London, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 November 2013

First time to Lisbon so no expert but hotel was in a great spot, surrounded by trees, beautiful golf course and great Spa. We went for the cheapest rooms but they were fine, spacious and I think good value for money. The whole complex is what makes this such a great place to stay as some parts of the hotel are getting a little tired, but what stands out is the staff deliver a level of service I've only ever experienced in the US. Will definitely return.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brown911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenhaLonga, Public Relations Manager at Penha Longa Resort, responded to this review, 13 December 2013
Dear Guest,

Thank you so much for your kind words and positive feedback over your stay at Penha Longa Resort.
We hope to see you back soon at Penha Longa in 2014.

Thank you!

Vanessa Tomé
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
1 review
Reviewed 16 November 2013

it is fantastic hotel, great and clean spa with outdoor whirlpool, best massage I ever had, great food (italian, burgers and spanish), very helpful staff, special thanks to Mrs. Inés Oliveira Silva

Lukas Loskot
Prague

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lukas7676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 November 2013

It was a very nice hotel and the staff were very helpful, yet, when me and my family went for something to eat it took a very long time, so when it go to us we had no appetite left. There were really cool floating beanbags in the pool so you could just lie there and relax. The staff brought round ice cream and for the children ice pops. We had very noisy people next to us and they were still noisy after we phone reception it didn't stop but it would have been fine if they had sorted it out.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 499Kit_Kat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 October 2013

Stayed at the Penha Longa recently it was a great hotel to be stuck in due to rainy weather most of my stay. The staff is very friendly. The breakfast buffet is very delicious. The hotel has many nice restaurants to choose from. I love how the hotel lights candles in the evening thru out hotel very elegant touch. The hotel décor is beautiful. Rooms are nice I had a nice view of the mountains. The best part of my stay was a private reception we had at the Monasterry amazing experience I wont forget.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeKendra30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenhaLonga, Director of Public Relations at Penha Longa Resort, responded to this review, 15 January 2014
Dear Guest,

Thank you so much for your review and kind words in spite the weather was not as expected during your stay.
The monastery is a gem and we are really glad you were able to enjoy it at its most!

All the best for this 2014 and we hope to welcome you again ( in sunny weather!) at Penha Longa Resort!

Warm Regards,

Ladies & Gentlemen of Penha Longa Resort
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Belo Horizonte, MG
Level 5 Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 31 October 2013

First, the hotel is situated within a park and surrounded by a golf course . The location is stunning and conveys peace and relaxation .
Following details :
Breakfast just wonderful , an amazing variety and you can still choose the restaurant .
Dined at the Italian restaurant , the Sommelier treatmen twas well above average and the food was very good , but I expected more of the latter .
The service from the reception staff was impeccable , and the front desk staff was very polite and helpful .
The room and very comfortable, large beds and was the expected from the brand.

Points for attention
A car is desirable if you do not intend to exclusively use the hotel , since this is a relatively remote location
The hotel is adjacent to the Estoril race track , which on race weekends will produce considerable noise . For me this was no problem, on the contrary it was a very pleasant surprise since I love motorsports , but may disturb the peace of the golfer or traveler who goes to rest .

In short , a wonderful experience ,on the Ritz expected level.

Room Tip: If you dont like motorsport noise, choose a room on the wing located on the left side of the hotel.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mfgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hondarribia
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 October 2013

Charming luxury resort with some histórical remains inside.One inside it's huge And you can even take a bike for free And explore the huge property.
Staff is really kind Sometimes in the luxury hotels tend to be cold but not here.There're some interesting offers in Low Season.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeioHondarribia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenhaLonga, Director of Public Relations at Penha Longa Resort, responded to this review, 31 October 2013
Dear Guest,

Thank you so much for your review over your stay at our property!
We are really proud of our history and heritage and I´m glad you took the time to discover a bit of it..by bike!

Hope we can welcome you again at Penha Longa Resort soon!

Warm Regards,

Penha Longa Resort Ladies & Gentlemen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Penha Longa Resort

Property: Penha Longa Resort
Address: Estrada da Lagoa Azul | Sintra, Linho 2714-511, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Linho
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Linho
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Penha Longa Resort 5*
Number of rooms: 194
Official Description (provided by the hotel):
Walk in the footsteps of royalty along the gorgeous Estoril coastal region of Portugal. Penha Longa Resort traces its origins back to the 16th century, includes a landmark monastery that was built on its ground and has been a frequent retreat of Portuguese royal and foreign dignitaries. The Penha Longa Resort features: 194 well-appointed guest rooms, eight exceptional dining facilities, 27-hole Golf Course, designed by Robert Trent Jones Jr. , a luxurious Spa with its own private gardens, pools & jacuzzi, Wellness Centre, 24-hour gym, indoor and outdoor pools, tennis and squash courts, horse riding, children’s playground, mini golf and Kids Club. Penha Longa Resort offers everything you need to ensure a relaxing, luxurious and unforgettable stay. ... more   less 
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Also Known As:
Penha Longa Hotel & Golf Linho
Penha Longa Hotel And Golf Resort
Ritz Carlton Linho
Penha Longa Resort Portugal/Linho

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