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“Outstanding ski hotel”

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Grau Roig Andorra Boutique Hotel & Spa
Ranked #1 of 1 Hotels in Grau Roig
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Outstanding ski hotel”
Reviewed 18 February 2013

My girlfriend and I are regular visitors to Andorra and have over the years stayed in many of the hotels in the Granvaliera ski area. We are both of the oppinion that the Grau Roig is easily the best we have stayed at.

The food - absolutely superb - i would say michelin star standard. We stayed half board and before traveling i read on here that some dishes were included in the half board package and others required a suppliment. I was a little nervous about this as i have been to other places where only a few items are included and everything else involved a large suppliment but this was not the case at Grau Roig. Most dishes on the extensive menu were included and those which did require a suppliment, it was typically only a small suppliment (most less than 5 euros). We really liked this system as compared to the buffet style dining that most other hotels in Andorra opt for. In addition the winelist kept by the hotel is one of the most extensive and well priced i have seen in Andorra. The breakfast was also excellent.

The rooms - we had a standard double room - very spacious, warm and clean with a comfy bed. Good bathroom with large bath and seperate shower. Room had plenty of wardrobe space which in my experience is unusual in many ski hotels.

The spa - quite small but perfectly clean and well kept. Has a steam room and sauna, jacuzzi and small indoor swimming pool. Most importantly there was no extra charge to go in to the spa. Many hotels in Andorra charge an additional fee to go in to the spa which i find quite dull when really all you want is to spend 20 minutes in a steam room after a hard days skiing. We didnt use the treatments but other guests we spoke to who had seemed to think they were good.

Location - great ski from the door location. Important for people to realise that Grau Roig is on its own and not in a resort. You cant walk to any apres ski bars from here so if you want a busy nightlife then this probably isnt for you. The ski bus finishes early in the evening and there are no taxis in either Pas de la casa or Soldeu so you are limited to the hotel bar and restaurant of an evening - fortunately both are excellent!

The only downside to our whole trip, which was absolutely nothing to do with the hotel as it is not their shop, is that the ski hire shop that is beneath the hotel seem to think they can make up the costs to hire ski equipment as they go along. Upon being told that the cost to hire 2 sets of intermediate skis for 5 days was going to be 250 euros, i declined their kind offer. A quick internet search (using the hotel's excellent free wifi) showed me that this was 100 euros more than the price even on the shops own website - perhaps the shop think they have a captive audience! We actually took a drive down to Soldeu (about 4km away) and rented some from a shop there but if you do want to get skis from the shop under the hotel (which is very conveniently located right next to the ski locker), i advise going on their website and pre-paying for the ski hire so they cant try an rip you off.

This aside, a great hotel, friendly helpful staff, superb location and outstanding food. would recommend to anyone and hope to return soon

  • Stayed February 2013, travelled as a couple
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Helpful?
Thank CarlH44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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English first
Level 6 Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 31 January 2013 via mobile

We stayed here for a skiing holiday. The hotel is right on the slopes so brilliant for access in the mornings and for a little aperitif immediately post skiing. The hotel is stunning, and superior rooms definitely worth the extra cost. Spa is in the basement so is a little small and lacks natural light, but serves its purpose well especially after they've chucked all the kids out at 6pm (nb avoid the spa if you want relaxation before then!). Jacuzzi, steam room, and sauna were adequate for us (nb swimming pool is only 5m long). Bar is well stocked, and the Senegalese barman worked hard to provide any cocktail we wanted, even if not on the menu. Massive screen showing football most nights kept my husband happy. We were half board, so as per previous posts, this means you order from the a la carte each night. This was overwhelming to start with but a little dull by day 5. Many of the mains carry a surcharge and the menu didn't change at all during our stay. Food was good though, as was the wine (the wine list is approx 8 pages long!!)but don't expect the waitresses to make wine recommendations (their knowledge is really poor). All-in-all, we had a great time at the hotel, but struggled a bit with how remote it was (buses don't go there and taxis are 30euros) which limited our ability to explore other bars

Stayed January 2013, travelled as a couple
Helpful?
1 Thank Jgilro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 6 Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 23 January 2013

Grau Roig is a beautiful small hotel with a perfect location on the slopes.
I love the food.
Half board means ordering from the a la carte menu!
Great wine list.
Perfect location.
Nice spa.
I speak in the present because I still am going often to this hotel.
I would have given it a 5 star rating if it wasn't for 1 receptionist that has been very impolite and unfriendly. The owner of the hotel made it right.
The rooms are all gorgeous, most of them have a big shower and a jacuzzi!
It has become my favorite ski hotel.

Room Tip: If you do not go as a couple, take the standard room to have privacy in the bathroom. If you go as...
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  • Stayed January 2013, travelled as a couple
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Helpful?
Thank tomBCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 October 2012 via mobile

Grau Roig is a Very nice cosy hotel. We Loved the food. It was of a very high quality, half board means ordering from the a la carte menu! Great wine list. Great location. Nice spa. We love to come back here.

  • Stayed December 2011
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Helpful?
2 Thank Foodroadtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver Island, Canada
Level 6 Contributor
174 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 19 August 2012

Fantastic hotel, beautiful room, beautiful view and a secluded location close to everything. The food was excellent. The breakfast was one of the best I have ever eaten - a buffet with everything you could hope for. We got an excellent rate - online - in the summer. A trip well worth it.

  • Stayed September 2011, travelled with friends
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Helpful?
2 Thank Jovan_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wingene
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2012

Beautiful hotel, great food breakfast buffet, every evening a top dinner, very helpful staff, nice spa just a little bit small, super massage, a super holiday. a small downside, wifi slow and sometimes out of service. Take a superior room, surcharge worth, jacuzzi, shower ....T

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Frederik_cleeren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loule, Portugal
Level 5 Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 April 2012

We have just spent another great snow week at this fantastic Hotel.
It's my fourth time there and I will return for more.
Very confortable rooms. The ammenities from Bulgary are top. Great Food at lunch or dinner. The half board options included are really fantastic. The breakfast is also very good and one have it all. Friendly and helpfull staff. Hotel in the snow, great for coming in and our of the snow rides. Geat for families or just couples.
Only one remark during our last stay for the wi-fi which wasn't operating the last 2 or 3 days.

Room Tip: At an aditional cost you can have the renewed rooms, but the standard rooms apart from the old look...
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  • Stayed March 2012, travelled with family
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Helpful?
2 Thank joaovj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grau Roig Andorra Boutique Hotel & Spa

Property: Grau Roig Andorra Boutique Hotel & Spa
Address: Grau Roig Sector | Ski Resort Granvalira, Grau Roig AD200, Andorra
Region: Andorra > Encamp Parish > Grau Roig
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grau Roig
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grau Roig Andorra Boutique Hotel & Spa 4*
Number of rooms: 42
Official Description (provided by the hotel):
SILENCE, ADVENTURE, GASTRONOMY AND RELAXATION IN A PRIVILEGED SETTING The Grau Roig Andorra Boutique Hotel & Spa, situated in a unique setting, only 10 metres from the lifts of the Grandvalira ski resort, awarded as the best Ski Boutique Hotel in Andorra 2013 at the World Ski Awards in Austria. Newly renovated in 2013 offers 42 rooms with spectacular views. All rooms are decorated to provide maximum comfort and are equipped with the latest technology. Free Wi-Fi, is available throughout the hotel installations. You can sample the wide gastronomic choice at the "La Marmita" Restaurant with its traditional refined dishes or try the mountain cuisine of the "La Vaqueria" Restaurant-Grill, or you can treat yourself to the "El Teatre del Vi" Restaurant, an exclusive space dedicated to wine and champagne tasting, and creative cuisine. The ample wine list contains more than 500 references. The installations and services are completed by the Grau Roig Spa fully equipped, offers the body and beauty treatments available; The Meeting Rooms and the Events Rooms can cater for between 2 and 50 persons. "Jazz room"; the reading room; the summer lounge with its own hydro massage bath on the terrace; the "Kid's Club", a games room for the younger members of the family. The hotel accepts pets. At an altitude of 2,100 m and only a 20 minute walk from the spectacular glacial lakes of Pessons, which link up with the Vall del Madriu Natural Park, a Natural World Heritage site, and only 30 minutes from the main shopping area of Andorra, the mountains can be enjoyed in winter or in summer. You can practice skiing, trekking, adventure activities, golf, horse riding, via ferrata... Our location at the heart of the Pyrenees also provides many options for those who prefer check things out by bicycle or motorcycle. Wake up in the last house right where the mountains begin, situated among the clouds where the skiing starts and from where you can only continue on foot. A place for the family that offers you a combination of silence, comfort and relaxation. Would you like to come visit us? We look forward to meeting you... ... more   less 
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