Last April we held a Golden Wedding celebration at this holel for my in-laws, it has always been a favourite of theirs, on the day the food was disgusting and the service was poor, because of the occassion I did not complain but I wrote the next day.
I received a very polite and apologetic letter from the Head Cheff inviting us back for a meal on the establishment so giving benefit of doubt we booked again to celebrate my father in law's birthday this year only to be told that the Head Chef was a drunk and that he had no right to make the offer and NO! it wouldn't be honoured!
I spoke to the owner who put the phone down on me and was extremely rude.
We live in the area and I have frequented the Saracens for over 40 years, in the past it has been held in high regard and was somewhere "special" to go, with this latest debacle I have read what other people have complained about and I have to say that all of the complaints listed "terrible" are a true reflection of the establishment today. I also notice that someone has compared it to The George in Stamford, what an insult to The George! It's not in the same league!!
I won't be back! I suggest you don't waste your money
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- Also Known As:
- Saracens Head Hotel Southwell, Nottinghamshire