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“Service very slow”

Restaurante las Norias
Ranked #1 of 23 Restaurants in Tazacorte
Certificate of Excellence
Price range: US$18 - US$25
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Restaurant details
Dining options: After-hours, Reservations
Description: We work with fresh vegetables, meat and fish and where possible are grown or reared on the island. We prepare our dishes, side dishes and sauces a la minute and therefore use our own homemade fish, meat and vegetable stocks. We don't use any kind of preservatives, artificial colours or flavouring.
Reviewed 1 March 2014

we ate here once, the service was so slow, our order was taken and then it took over 45 minutes for the food to arrive. the food was very disappointing, it was very bland and tasteless. I could not recommend this restaurant to anyone, it will only disappoint.

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1  Thank SuRoffey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (165)
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36 - 40 of 166 reviews

Reviewed 9 November 2013

We ate here twice and were a little disappointed the first time and very disappointed the second. On the second occasion the restaurant was very busy and the poor young waitresses obviously harassed by having to apologise for the kitchen chaos. After one hour and fifteen minutes our starter arrived, after another hour and ten minutes the main course. If the food had been worth waiting for I would not have minded much, but my fish had been on the grill for 40 minutes (we watched) it was dried up and tasteless. After I had finished my meal a “complementary” dish of prawns arrived, equally overcooked and tasteless. At one point during our wait I looked around the room counting 7 tables and 36 guests and saw no food in the room! Everybody was waiting – what was the chef doing?? We complained to the waitress and watched her pass this on to the woman in charge, she responded with a shrug. This restaurant has potential to improve, they need to either organise themselves properly or employ more staff, probably both. If you do eat there avoid the grill menu, the tapas was good.

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1  Thank sheila c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2013

Four of us ate here. Restaurant was busy, and choice quite basic.
Unfortunately, it took more than an hour after ordering for starters to arrive.
We asked about this, and were told they had only two kitchen staff, and lots of customers.
We asked, and they only ever have two kitchen staff. We think the management should warn people when they're too busy, and food will take a long time. Then, customers have the choice of waiting, or going elsewhere.

Our suggestion: Take care if there are lots of cars outside.

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Thank TwickPete
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Reviewed yesterday
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Thank Brigitte S
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Reviewed 3 days ago via mobile
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Thank jorisvh123
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