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“perfect uncomplicated holiday in a nice location on a beautiful island”

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Iberostar Creta Marine
Ranked #2 of 14 Hotels in Panormos
Certificate of Excellence
Ried Im Innkreis, Austria
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“perfect uncomplicated holiday in a nice location on a beautiful island”
Reviewed 18 July 2014

Beautyful treten location on the Northeim coast of Crete Witherspoon many Pools and beachtest. Nice Animation Team, friendly personal and good food. Sometimes the food Variation cool be more Greek. Everything was nice
nice!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
Thank Franzsepp74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014 via mobile

My partner and I have just enjoyed a week at the Creta Marine and we were more than happy with our experience of this hotel. The hotel was clean and well looked after and the rooms to a good standard. The staff were amazing and so helpful and attentive and this was across all areas from reception to the various bars on the complex. The food in the restaurant was to a high standard with a varied amount of choice each day and everything was clean and tidy. The restaurant is great in the fact you can either sit inside or outside under some shade with views of the pool and sea beyond. There are 3 pools and we choose to lie by the pool closest to the beach with the bar a few steps away. Great service here and being all inclusive drinks were free all day which was great. Be prepared to grab your sun lounger before 7am or you will miss out. This would be my only negative of the week with loungers being 'reserved' by guests in the morning with towels and then never turning up to use them while other guests had nowhere to go. Although there were signs to say that the management would remove belongings on reserved loungers we did not see this in practice. So if you are prepared for an early start I would thoroughly recommend this hotel with great views of the sea. It certainly provided us with the restful holiday that we had been looking for.

Stayed July 2014
Helpful?
2 Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 July 2014 via mobile

Visited this hotel a couple of weeks back and I have to say we really enjoyed ourselves. We had a few problems to start with as last minute.com had us landing with the plane at 2am and the rooms we were told when we got to the hotel wouldn't be ready until 11am! After a long flight we were shattered and just wanted to get some sleep but the receptionist was very helpful and managed to get our room sorted for about 9am instead but meant waiting around reception for a good number of hours, this was an error from last minute not the hotel though. Apart from the bad start we had a great time throughout the rest of our stay and the staff ensured that we had an amazing time. They were always trying to get us involved in the various water activities and games that they were doing and one rep even sat down with us and taught us a new card game that she new which we now play all the time! The pool bar was amazing, never seen anything like it before was great being able to swim up to it on the Lilo get your drinks and swim back to where you were seated. They entertained the kids all day so there were no kids running about by the pool. The all inclusive restaurant was nice as there was a vast arrange of food from healthy to unhealthy and the staff were always very attentive in making sure you had a drink when you sat down. While we were there we got a small train which arrives just out the front of the hotel, down to the nearest town Panormo which was lovely as has lots of little restaurants and shops to by gifts and send postcards and was really cheap to do aswell. We also had too massages in the spa that they have there, quite pricey but still we enjoyed it, the staff in there were also very nice. However when we had booked in for the couples massage in the same room the staff just talked to each other the whole time and it was abit distracting. Apart from that we had a very nice stay and would recommend people to go for a relaxing time away!

Stayed July 2014
Helpful?
1 Thank Sophie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

I was moved to this hotel as my original booking could not be honoured becasue the sister hotel (Creta Panorama)was not open and I was very apprehensive to start with as I was travelling alone for the first time and had made my original booking because I knew the hotel. I have to say, I need not have worried. The hotel was lovely, the food even better than the Creta Panorama and everything else was also as good or better than next door. I had a room in the main building which was a little noisy due to the road running past the hotel but this didn't intrude too much and was not the fault of the hotel anyway.
I liked the fact that all the cocktails were included in my all-inclusive as were some named brands of spirits. The hotel was exceptionally clean everywhere and I loved the really large bath in my room.

I would recommend the hotel to anyone wanting a relaxed holiday in this quite remote part of Rethymnon.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ShaznCaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Creta Marine, responded to this review, 3 July 2014
Dear Guest,

We are thrilled you enjoyed your stay at our IBEROSTAR Creta Marine hotel; Thank you very much for the time you spent to review your overall holiday experience among us.

Moreover we thank you for your highlights on the beauty and cleanliness of our complex as well as for your praising comments on our buffets.

Thank you again for choosing IBEROSTAR and for your very kind recommendation to Tripadvisor’s readers.

It would be a great pleasure to welcome you again at your earliest convenience.

Friendly Regards,

Online Reputation Manager
IBEROSTAR Creta Marine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nendaz, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

The very good location with four bays protect children from the waves.
The rooms had not been renovated from the very opening of the hotel 12 years ago...
There is no internet(( it is too slow to call it internet. Do not pay for it - ask for free!!!
Try to buy a protection from the mosquitos at the first evening, otherwise you will be eaten))
The quality of the food is not for the people who like to eat something healthy... Try to go at the nearest city to enjoy the real Greek kitchen.
The positive points:
SPA - really good quality, effective and professional!
Mini club - children like it
Sea with bays and enough space for everybody
Personnal - very nice, friendly and is ready to help you anytime!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Olegusism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Creta Marine, responded to this review, 3 July 2014
Dear Guest,

Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Creta Marine hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

We deeply regret reading that our buffets did not meet your expectations; as the gastronomy is one of the prime pillars of our company, our talented team of Chefs strive to prepare a wide array of both local and international delights to cater for all diet requirements and please all palates; as for the healthy options, we always ensure a wide array of mixed salads and crudités, grilled meat, fish and seafood, cooked vegetables, cheeses and a wide selection of fresh fruit.

Our hotel is quite young, this is why we have not programmed any refurbishments at this time however we would like to point out that we do maintain our accommodations and public areas to their original standards thanks to our maintenance team onsite; e.g. our rooms are being repainted fresh and the linen renewed regularly.

On the other hand, we thank you for pointing out our location as well as the quality of our Spa treatments and the genuine kindness and helpfulness of our staff.

Our hotel is designed to accommodate families; children are always very welcome among us and are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment, we are glad your kids enjoyed their time with our animation team.

Our main commitment is to offer the best vacation to our guests, based on the service provided by professionals and the delivery of high quality products, so we do hope we will have the opportunity to change your first impression about our service and turn it into a wonderful holiday experience with IBEROSTAR in the near future.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Creta Marine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

Beautiful resort, with everything you would expect from an all inclusive resort. There was only one point of confusion, we booked a sea facing room, and was amazing to wake up and look out over the Mediterranean every morning. The sister resort is right next door, and we didn't realise that we were actually in the sister resorts room and not in one of the rooms of Creta marine. After being shoo'd away from 2 pools where we couldn't get drinks, because we were in the wrong resort, we finally found out place at the main pool, and it was paradise. The bar staff are amazing, especially Paschalis, Nikos, Kostas. And Katerina at the reception is a darling.

The entertainment staff were also amazing, especially Carlos at the archery!
Worth another visit!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roeland v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 26 June 2014

We have just returned from a week at The Creta Marine and will definitely be returning as we had a fantastic week there. The hotel is situated in beautiful gardens and has 3 swimming pools, the largest with plenty of daytime activities and a pool side bar with wonderfully friendly staff. The other smaller pools are quieter if you wish to avoid the activities and music. There is a small man made with beach with sunbeds which are free of charge after 3pm. The buffet restaurant is excellent with a good choice of food and excellent service. A real bonus is that there is the choice to sit inside the restaurant or outside overlooking the pools and sea, which is what we preferred. There is a supermarket in the hotel but it is very expensive but about a 10 miinute walk away is a much more reasonably priced supermarket. A bus stop is outside where you can take a bus one to the charming town of Rethymno or alternatively there is a little train which will take you to Panormo for 6 euros return. We stayed in a bungalow style room and it was perfect. I would definitely recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar.com

Helpful?
Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iberostar Creta Marine

Property: Iberostar Creta Marine
Address: | Panormos Beach, Panormos, Crete 74100, Greece
Phone Number:
Region: Greece > Crete > Rethymnon Prefecture > Panormos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Panormos
#2 On the Beach Hotel in Panormos
#2 Luxury Hotel in Panormos
#4 Family Hotel in Panormos
#5 Romantic Hotel in Panormos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Iberostar Creta Marine 4*
Number of rooms: 356
Official Description (provided by the hotel):
On an island between three continents a civilisation known for its passion for palaces was born: Crete. The north coast is home to the IBEROSTAR Creta Marine hotel, which, in honour of its ancestors, maintains the tradition of offering a place in which every visitor feels like royalty. Spend your holidays by the Aegean Sea and enjoy the beach in luxury at this All Inclusive hotel in Crete. Your palatial stay. The options include a room with views of the Aegean Sea or a bungalow set in a beautiful garden full of palm trees. Wherever you choose to stay in this hotel in Greece, you’ll enjoy superior service and access to the private beach. A beautiful, privileged setting. Stay in a peaceful area located by Panormo beach where, as well as enjoying pleasant days in complete tranquillity, you can watch the golden sunsets that are a joy for everyone. Bring your family with you. Children also feel lucky here. They have their own areas for making friends and taking part in all kinds of activities organised for them by their friendly, attentive instructors. For every palate, even the most discerning. Discover the pleasures of Mediterranean cuisine: Greek salad, lamb chops, gyros, and much more. Ask us to shake up a delicious cocktail while you watch the waves breaking, or relax by the pool of this sea front hotel. Worship your body. In the spa area of the hotel, you’ll feel as if your body has become a sculpture in the hands of true experts in relieving stress and giving massages with Cretan oils. You’ve never felt so revitalised. Special occasions organised with care. Your honeymoon, your birthday, your anniversary… Even if you’re just returning to stay in the hotel. If you have reason to celebrate, we’ll join you by providing you with exclusive treatment and a surprise or two. ... more   less 
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Also Known As:
Iberostar Creta Marine Hotel Rethymnon
Iberostar Hotel Rethymnon
Iberostar Hotel Creta Marine
Iberostar Creta Marine Crete/Panormos

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