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Hotel Colinas del Sol
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Reviews (117)
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All reviewsgrounds are lovelybeautiful placecosta ricaper nightbig poolclose to townwithin walking distancefresh fruitpollobrigittekitchenettedouglasfloraticowilliampatiobeauty
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38 - 43 of 117 reviews
Reviewed 16 May 2014

We loved the gardens and the pool is beautiful! Loved having the Oropendulas nesting in the palm outside our room. The room was a nice size and the bathroom was large and bright, the staff was friendly, and the restaurant was fine. But ventilation in the room was a problem: there is no cross-breeze and the small ceiling fan mounted on the high ceiling wasn't enough to bring relief. We left the sliding glass door open, but there was no way to secure the room and when noisy guests checked into the adjacent room after we'd gone to bed it was difficult to sleep. It really is a lovely spot and it seems that even modest changes would address temperature regulation. Better mattresses would also be good.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank NCGlinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_colinas, Reception at Hotel Colinas del Sol, responded to this reviewResponded 21 May 2014

Hello,

I appreciate your honesty on your review, and I can assure you we will certainly take it in count for future improvements.

Thanks!

Ivan Alvarado
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

My family and I travelled from Guanacaste to this area to visit San Jose and the Arenal volcano. We found this place through TripAdvisor along with a couple of others in the area and chose at random. I'm so happy we did!! This place is amazing!! It's absolutely beautiful, excellent service and the friendliest staff we encountered in our entire stay in Costa Rica. My only regret is that we were only staying in the area one night. This is perfect for couples, but family as well.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Diana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_colinas, Reception at Hotel Colinas del Sol, responded to this reviewResponded 21 May 2014

Greetings!

Thank you so much for your honesty and your kind review, we always try to improve our hotel, so still we would like for you to visit us in the future as well and enjoy the constant new features we add.

Ivan Alvarado
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Nothing fancy about the rooms. The bed was two twins pushed together with an uncomfortable hard ridge between them. No a/c and it was a high ceiling so the ceiling fan didn't deliver much air. Parking was somewhat inconvenient because you couldn't park next to your room, they only had unsecured parking lot at the bottom of the hill and we had to roll and carry the luggage up. Priced a bit high at $70 per night (breakfast included) but their service was good so that helped bring their score up to average.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank hiker55031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_colinas, Director de Recepción at Hotel Colinas del Sol, responded to this reviewResponded 26 April 2014

Thanks for being sincere with your opinion, y we always keep in mind all aspects in order to keep on improving the hotel. When it comes to the parking lot although it is an inconvenience being away from the rooms, it is a secured place, we have guardians always checking the place and up to date we haven't experienced any incident. I want to take this oportunity to let you know that your opinion will be taked in count, specially now that we are remodeling and constantly changing in order to keep or even improve our national score of 4 stars.

Ivan Alvarado
Reception
Hotel Colinas del Sol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

My husband and I enjoyed our first stay in Atenas at Hotel Colinas del Sol. I found the staff to be extremely friendly and accommodating. The food was delicious and the chicken and mushroom penne pasta will go down as one of my favorite meals dining out!!! The property was very private and filled with beautiful birds and tropical landscaping. The hammock located on the private patio was very relaxing. My only suggestion would be to improve the mattresses and pillows. We found them to be uncomfortable and did not get a great night's sleep. I would give it 5 stars if the linens and beds were upgraded.

Room Tip: Rooms located up above the property have an amazing view of the mountains
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_colinas, Director de Recepción at Hotel Colinas del Sol, responded to this reviewResponded 17 April 2014

Thank you very much for your great review!

We appreciate the fact you're being 100% honest with us about your stay, and I can assure you that you opinion is taken into consideration for our improvement, specially now that we are about to hit low season and will invest into the improvement of our infrastructure.

Your opinion really matters to us, thanks!

Ivan Alvarado
Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014 via mobile

Hotel was lovely and the employees were incredible but the manager was always very rude and unhappy. Shouldn't be working in a place with people if you never smile. Food was good and hotel was always clean. Pool was always clean. Breakfast could use a bit more diversity.

Stayed: April 2014
2  Thank Vancouverborngirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_colinas, Gerente at Hotel Colinas del Sol, responded to this reviewResponded 9 April 2014

Dear Sir, I am very sorry for any incident that happen during your stay. I appreciate your feedback and at the same time can asure you we are going to use it to improve the experience
of staying at Colinas del Sol.
We hope to welcome you again soon.
Birgitta Paul
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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