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“Honesty and comfort”

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Auberge et Chalets Refuge du Faubourg
Rosemere, Canada
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Honesty and comfort”
Reviewed 25 July 2012

A small no frills Inn/motel on Ste-Anne mountain 30 km ouest of Québec city. Very very nice people, heated pool etc. But the main thing is their honesty! I found a gold hearing at the pool and forgot to bring it to the front desk on my way out...By the time we arrived home in Rosemère, Québec there was a message on the phone telling us about our missing hearing and asking if we wanted it mailed to us or if we'd pick it up later....!I Called them and cleared the matter and in the meantime they found the little girl to whom it belong! Beside the mountain surrending and the proximity of the inn to Québec city, the village of St-Joachim with history at every corner, and the friendly people I will go back!

Room Tip: Floor rooms adjacent to pool if you have kids.
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  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank Serge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Montreal, Canada
Level 5 Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 24 February 2012

We had a discount coupon that included yummy breakfasts, and they still gave us an upgrade to a room with a fireplace. The place was clean, close to skiing and we would return

  • Stayed February 2012, travelled as a couple
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lesmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 January 2012

The location was great for our ski trip - close to st. anne and le massif and quebec city. The staff was friendly. I liked having a kitchen for breakfasts and a few quick dinners. I don't think we'd return. I found our unit #102 to be dark, a bit dingy, the locks on the lower door didn't seem sufficient, the tiles in the lower bathroom were coming off the wall, too much furniture for the size of the family room/kitchen and the walls seemed thin.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 8travelbug11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Auberge et Chalets Refuge du Faubourg

Property: Auberge et Chalets Refuge du Faubourg
Address: 1910, Boul. des Neiges, Saint-Ferreol-Les-Neiges, Quebec G0A 3R0, Canada
Region: Canada > Quebec > Saint-Ferreol-Les-Neiges
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Saint-Ferreol-Les-Neiges
Price Range (Based on Average Rates): £
Hotel Class:3 star — Auberge et Chalets Refuge du Faubourg 3*
Number of rooms: 32
Official Description (provided by the hotel):
Comfortable hotel of 28 rooms all equipped with kitchenette, cable tv, telephone, some with fire place, mezzanine, hot tub. Also Cottages and condominiums. ... more   less 
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