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Auberge et Chalets des Neiges
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Quality Suites Mont Sainte Anne(Sainte Anne de Beaupre)
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Reviews (81)
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Reviewed 30 September 2013

you get what you pay for...and this is a prime example.
We should have paid for a renovated room....our room was really spacious, it had a loft, but the beds were not comfortable at all. Stay away from the restaurant if you can....we were told to make reservations, and we did, but when we got there the restaurant only had one other couple in it. We sat and then the pool guy came and took our order, and the chef came and made our drinks.
Then next couple arrived about 45 minutes later....so we figured out there was only 2 people working there, thats whey we needed reservations, the hotel was only going to serve 3 tables that night. If you don't feel like leaving the hotel, order a pizza :)
The pool was heated but still cold, and the hot tub had a lot of sand in it, so we didn't even try that one.
The front desk staff was great, opening a window we couldn't reach and getting us extra towels...
The water was hot/cold/hot so you need to be very careful, the balcony was really nice, but your view was of other balconies..
The tv was tiny, the fireplace did not work, and the carpet was worn....
Not a 3 star hotel, but I think they are trying to update it slowly.

  • Stayed: August 2013, travelled as a couple
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1  Thank SeriousCoffeeP28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

I'm giving this rating 3 stars because this is very much a no frills hotel and I think that the rating should reflect that. The rooms are very dated, but I thought they were very clean. No air conditioning so it was hot and the shower temperature was kind of all over the place. However, everyone there was very nice. The room was inexpensive. We had a Groupon for 2 nights, 1 dinner and 2 breakfasts for $200. The dinner was pretty good for being a free meal. It came with appetizers and dessert and coffee as well. Breakfasts were a full breakfast as well and was very good. Restaurant staff and the employee at the front desk were both very nice to deal with. So as long as you go to this hotel without high expectations then you will have a great stay!

  • Stayed: August 2013, travelled as a couple
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Thank Kaileigh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2013

We had a gift certificate for a 2 night stay with breakfast included. The breakfast food wasn't the greatest, but it was free so I won't complain too much. The staff was very nice and inviting. It's a no frills kind of hotel and the decor is rather old, but everything seemed clean. We were able to upgrade our room for a good price. There didn't seem to be much noise from other rooms when we were there and the hotel was at full capacity so noise was not an issue for us. As a tip If you are bringing a small child you will have to bring your own playpen, high chair for eating, etc. as they don't have anything available. Luckily we had brought everything with us. It's located about a one minute drive away from Mont-St-Anne so a great location. A nice little get away.

  • Stayed: April 2013, travelled with family
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1  Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

A small no frills Inn/motel on Ste-Anne mountain 30 km ouest of Québec city. Very very nice people, heated pool etc. But the main thing is their honesty! I found a gold hearing at the pool and forgot to bring it to the front desk on my way out...By the time we arrived home in Rosemère, Québec there was a message on the phone telling us about our missing hearing and asking if we wanted it mailed to us or if we'd pick it up later....!I Called them and cleared the matter and in the meantime they found the little girl to whom it belong! Beside the mountain surrending and the proximity of the inn to Québec city, the village of St-Joachim with history at every corner, and the friendly people I will go back!

Room Tip: Floor rooms adjacent to pool if you have kids.
  • Stayed: July 2012, travelled with family
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1  Thank Serge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

We had a discount coupon that included yummy breakfasts, and they still gave us an upgrade to a room with a fireplace. The place was clean, close to skiing and we would return

  • Stayed: February 2012, travelled as a couple
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1  Thank lesmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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