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“Enjoyable stay!” 4 of 5 bubbles
Review of ibis Samui Bophut

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ibis Samui Bophut
Ranked #47 of 187 Hotels in Bophut
Certificate of Excellence
Duivendrecht, Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Enjoyable stay!”
4 of 5 bubbles Reviewed 19 March 2014 via mobile

We stayed at Ibis for two nights. Staff was really friendly. Hotel is is nice and clean. Nice pool and on the beach. Rooms are small but nice and clean. Breakfast was ok. Everything you need is in there. Great value for the price. The downside is there is no elevator for guests. And i prefer small private hotels. Ibis has 200+ rooms. But thats personal. Overall we had good stay!!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Brendakiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 25 March 2014
Dear Brendakiss,

Thank you very much for taking the time to write this review.

It is a pleasure to know that you enjoyed your stay and our facilities. We are happy to read that you found the hotel to be nice and clean.

We hope to welcome you back in the future.

Best Wishes,

Katharina S.
ibis Samui Bophut
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,449 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
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Thailand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 March 2014 via mobile

When i travel in Thailand i use many times Ibis, why ? Because the service is pro, the rooms are same so no surprises. The "plus" of here is a balcony. The pool is nice with a large beachfront. I was welcomed by the resort manager what makes you feel directly comfortable.

Stayed February 2014, travelled on business
Helpful?
2 Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 17 March 2014
Dear William D.,

Warm greetings from ibis Samui Bophut!

Thank you very much for taking the time to write such a kind review.

We are happy to hear that you enjoyed our beach and pools. It is a pleasure to read that you felt comfortable at our hotel and that the staff, as well as the room have lived up to your expectations.

We hope your next stay will be just as pleasent as this one.

Best wishes,

Katharina S.
ibis Samui Bophut
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

During our stay at the Ibis Bophut we felt that the staff were outstanding always happy to help. This hotel is set right on the beach and also has lovely swimming pools. The hotel is only a short 5 min drive from the Fishermans Village, where bars, restaurants and shops can be found. The Fishermans Village is a brilliant place for all ages. I would definitely stay here again.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 11 March 2014
Dear Cora C,

Greetings from sunny Samui!

Thank you very much for your kind comments about ibis Samui Bophut.

We are glad to read that your enjoyed the location of the hotel and the facilities. We are also delighted about your kind words towards the team.

We hope to welcome you back in the near future!

Best wishes,
Katharina S.
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albufeira, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

had a very enjoyable 6weeks holiday june -july last year.Our room was ground floor ,overlooking a pool and the massage parlour.We hope to get the same room again when we come back again 23March to 13 April.Staff were very friendly and helpful. Breakfasts were great.We really enjoyed the barbecues at the pool bar.Overall we had a fantastic holiday ,which we hope will be equally as good this time. Rhona &Jim McCartney.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Naji2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 5 March 2014
Dear Rhona and Jim,

Greetings from sunny Samui!

Thank you very much for taking the time to write such wonderful review about ibis Samui Bophut. We are very pleased to read that you enjoyed out breakfast buffet and our delicious pool bar barbecues.
It is wonderful to hear that the staff lived up to your expectations and we are certain that this wonderful comment will encourage our staff to continuously improve the quality of our services.
We are delighted by the fact that your room made your stay memorable. We will try to confirm the same room for you again this time, depending on our room capability.

Thank you again for your kind comments. We are looking forward to welcoming you back very soon.

Best wishes,
Katharina S.
Guest Relation Manager
ibis Samui Bophut
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 February 2014

Rooms are small but the hotel is just on Bophut beach so no need of transportation to get to the sea. What really matters here is the rate, very competitive for what you get. Reasonable breakfast and services. Good tour stand. The beach is nice and very long, the water clean. We enjoyed it a lot.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Partac K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 3 March 2014
Dear Partac K.,

Thank you very much for taking the time to post your kind feedback.
It is a pleasure to hear that you enjoyed our beautiful beach. We are also delighted to read that you enjoyed our breakfast.

We hope to welcome you back in the near future.

Best wishes,

Katharina Schex
ibis Samui Bophut
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lara Victoria Australia
Level Contributor
109 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

My wife and I stayed at the Ibis Ko Samui for 14 days from 29th January 2014... we were part of a U.K./Australian trip of 11 persons, to celebrate a relatives wedding. I found the hotel to be almost perfect. The staff were always polite and attentive.Very clean hotel throughout. Limitless wi/fi. The hotel grounds were beautiful and the pool area's faultless. I found the breakfasts were a little limited but enjoyable nonetheless.Try and get one of the 'Ocean View' rooms,they are dearer but worth it for the magnificent vista that will greet you when you wake up.
A couple of times the pool bar ran out of wine and draught beer but "what the hell" it really didn't matter as we were all having a great time ! A lot of comments were made about the small rooms and the limited cupboard space for clothes but to my mind, the Ibis is approaching a five star hotel but with 3/4 star pricing so who can really complain if the cupboards were small ? A lot of reviewers comment on 'Fishermans Village' and rightly so ! It is a MUST to go to. We found the taxi's outside the Ibis would take you to the 'Village' for only 200 baht per car full. Great value !
We found a good tailor in the Village called "Tom Collection" on the main road down to the coast. A lot of the group had pants,shorts,suits made etc and they were all perfectly made at a good price.If you enjoy Italian cuisine then pay a visit or two to "Classico" restaurant along the roadway running alongside the coast. You will not be disappointed. Another amazing trip we all went on was the "Red Baron" dinner cruise... a journey around the islands closely adjacent to the North coast of Ko Samui which is not to be missed... to miss this, is really a mistake !
The area of Cheng weigh ? which lies on the East coast of Samui ( about 15 mins drive ) is a lot like Patong over in Phuket. Full of life/tourists/restaurants/music but has a magnificent beach with fine sand.You can hire a car and driver outside the Ibis for a half day for around 2000 baht ( divide that between 6 of you and its peanuts ) the road around the island is only 50-60 kilometres long with many stop off entertainment area's on the way.
The wedding we went to celebrate was unbelievable... quite the most enjoyable event we have attended in many years. It was arranged by "Faraway Weddings". Their Villa is on the West coast and is perfect for sunsets. A beautiful, unspoilt beach. Quiet and unforgettable!
We had an unfortunate experience with one of the restaurants opposite the hotel called "Doyles" they had run out of a particular type of meal but didn't bother to tell us until all the other meals were being served !! on questioning the Irish owner about this let down we received no apologies, just a couldn't care less attitude. In his defence, there were a lot of people there but thats no excuse for rudeness. The other restaurant opposite the Ibis was "A.Ks" it was nice and the hostess couldn't do enough for her customers.In closing... Ko Samui is a treat, the Ibis Hotel highly recommended, Fishermans Village a must see, indeed a wonderful holiday.

Room Tip: Pay a little more for an Ocean View.They can be a bit noisy just above the breakfast area. Ask the...
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank casimir_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 25 February 2014
Sawatdeeka Casimir_7,

Thank you for your wonderful comments about ibis Samui Bophut.

We are very pleased to hear that you enjoyed your sea view room and our hotel grounds. We are happy to know that our staff lived up to your expectations and hope our friendly staff helped make your stay unforgettable.

We sincerely apologize for any negative experience you had with the breakfast or with the bar. I will pass your comments on to the corresponding departments. So we can be sure that these mistakes do not happen in the future.

We are delighted to learn that you enjoyed the location of the hotel and hope this has helped make your stay memorable.

All the best to you and we hope to have the chance to welcome you back in the future.

Best wishes,

Katharina Schex
ibis Samui Bophut
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 February 2014 via mobile

We only stayed one night but have rebooked to go back. On check in Nat behind reception was friendly, efficient and a pleasure to deal with. We were upgraded to a two bedroom suite and the room was modern, clean and spacious, wifi was excellent too and free. Bathroom small but great shower and again very clean. The pool area was a little small but as not crowded wasn't an issue. Pool leads onto the beach as well. Breakfast was one of the best we had in Thailand, with a choice of traditional and western dishes. Only one small issue while we stayed at this hotel was the tour desk gave us incorrect information about sleeper trains in Thailand which caused us a bit of grief but aside from that the stay we had was great. Looking forward to visiting again.

Stayed January 2014, travelled with friends
Helpful?
1 Thank Pidgewidge2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katharina S, Guest Relations Manager at ibis Samui Bophut, responded to this review, 19 February 2014
Dear Pidgewidge2014,

We would like to thank you for staying with us at ibis Bophut Samui, and for taking time to write these valuable comments. It is always a delight to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.
Regarding the tour desk in the lobby, they are an outsourced company but we will pass your comments on to avoid these mistakes in the future. We are sorry for any inconvenience that this has caused you.

We are looking forward to seeing you again in the future. Thank you again for sharing your experience with us.

Best wishes,
Katharina Schex
ibis Bophut Samui
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Samui Bophut

Property: ibis Samui Bophut
Address: 197 Moo 1, Rob Koh Road | Bophut Beach, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Bophut
#34 Family Hotel in Bophut
#43 On the Beach Hotel in Bophut
#55 Romantic Hotel in Bophut
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Samui Bophut 3*
Number of rooms: 209
Official Description (provided by the hotel):
Bright, bold and trendy, with an idyllic beachfront location and views, ibis Bophut Samui has it all.250 modern rooms, each with WiFi. 24 hour reception. Food and drink, day and night.Ten minutes from the airport and five from the pier, the hotel is packed with things to do.Sunbath on the beach, sip a cocktail at the pool bar, spoil yourself with a massage or explore the authentic fishing village nearby on a bike...The first international three star hotel in Bophut Beach, ibis Bophut Samui, is a refreshing island paradise. ... more   less 
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Also Known As:
Ibis Bophut Samui Hotel Bophut
Ibis Samui Bophut Ko Samui

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