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“Delivers what it promises”
Review of ibis Samui Bophut

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ibis Samui Bophut
Ranked #47 of 187 Hotels in Bophut
Certificate of Excellence
Tonbridge, United Kingdom
Level Contributor
163 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Delivers what it promises”
Reviewed 26 August 2014

Don't expect luxury, but if you are looking for a clean, modern room, then IBIS Bophut delivers this for a great price. We paid a small amount extra for an Ocean view and I couldn't really fault the room, it was lovely to look out over the ocean each morning.
Check in was easy, Kirill and the front desk team are friendly and efficient.
The pool area is nice with plenty of sunbeds, it is a not a great pool for proper swiming, but it is great fun for kids, it is a great family hotel. Easy access to the beach and you can walk along the beach to Fishermans Village (about 20 minutes).
The slight let down was the quality of the food and the bar service, these were not great value (was more expensive than most places in town). Trying to get a drink at the start of happy hour took a long time as everyone rushed to the bar and the 2 or 3 staff were very slow at making cocktails. The cocktails I tried tasted mostly of sugar.
Breakfast is served over a long time (4am until 12pm), but the main breakfast is only served from around 7am to 10am. Strangely the limited breakfast outside of this time (no hot options) is still the same price. On the first morning I was caught out by this. There are loads of flies in the breakfast room, all over the jam! This meant the only breakfast option I went for was the freshly cooked eggs. Suggest more is done to keep flies away from the breakfast buffet!
The other food I ate at the hotel was mostly bland, although I did enjoy the pizza. However, don't let this put you off staying at the hotel, the rooms are great value and there are plenty of other food options around instead of the hotel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank BritBronco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boima H, General Manager at ibis Samui Bophut, responded to this review, 31 August 2014
Dear BritBronco,

Greetings from ibis Samui Bophut,

We are glad to read such a positive feedback from a Top contributor on Tripadvisor.

Your comments will be shared with all team members and will certainly serve as an encouragement in order to continue to offer quality service.

With regards to the comments of the food and beverage facilities and offering. Your feedback has already been shared with our Chef and Food and Beverage manager.

Please accept our apologies as the service you were exposed to does not meet the standard we aim to offer to our guest.

Rest assured that these will be rectified with ongoing corrective actions.

We hope to be able to welcome you again.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,495 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Harrogate, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2014

Rooms clean & adequate. Whole site well maintained. Food on site reasonable. Lots of other good places to eat & drink within a 2 mile radius. Doiyles Irish bar over the road for good Guiness & fair priced food. Cars, bikes, scooters 4x4's hire, taxi' can be ordered at the foyer. No hassle venue. Staff extremely helpful. Free wi fi.

Room Tip: No frills but better than travelodge in uk.
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank keith m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Front Office Manager at ibis Samui Bophut, responded to this review, 26 August 2014
Greetings from sunny Samui!

Thank you very much for taking the time to write a positive review of our hotel. It is great to hear that you enjoyed the services and the value for money that our hotel is offering. We would be delighted to welcome you back on this beautiful island in the near future!

Warm Regards,

Kirill M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 August 2014

The hotel has a good location on the beach, and close to restaurants and shops.
the room was excellent, especially for a family.
The pool was very good, and the happy hour offered excellent cocktails!
The breakfast was also brilliant, with lots of choice.
The staff were friendly and helpful.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paule738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Front Office Manager at ibis Samui Bophut, responded to this review, 24 August 2014
Dear paule738,

We would like to thank you for staying with us at ibis Bophut Samui, and for taking time to write these valuable comments. We are delighted to read that you had an excellent stay here at ibis Samui Bophut. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We appreciate the 5 star rating and the recommendation and we are looking forward to welcoming you back again soon.

Warm Regards,

Kirill M.
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2014

We stay one night at ibis hotel beginning of july 2014, and what we can say is that we had no bad surprise: the checkin was very quick and our lugguages were put quickly in our 2 rooms: the rooms are clean, big enough: we took one room with one king bed for 2 people, and another room for 1 adult and 2 children with 1 king bed and 1 twin bed for children: this last room was very big!

The swimming pool is very good, big enough and very clean. We did not experience the breakfast because one flight for bangkok was very early.

The hotel is 10 minutes by car from bophut village.

I would definitely recommend this hotel.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank zikouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Front Office Manager at ibis Samui Bophut, responded to this review, 22 August 2014
Dear zikouille,

I would like to start by thanking you for taking the time to write such a kind review about ibis Samui Bophut. Thank you for mentioning comfort of the room, the friendliness of our staff and the great value for money which offers the hotel. At ibis, our goal is to provide great service and comfortable accommodation at competitive prices. Thank you very much for choosing ibis Samui Bophut and we look forward to welcoming you back in the near future!

Warm Regards,

Kirill M.
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 August 2014

I give it 5 stars because i couldnt fault it. I am pretty easily pleased, but when the hotel is clean, SO well priced, has great buffet breakfast, good staff, and has a pool that overlooks the beach because it IS ( the hotel ) on the beach! Then i am happy! :) YES the rooms are very small. But for 3 nights perfect. Yes the balcony is small but the view even the garden view was enjoyable. It makes me confident to say at any Ibis hotel now. Highly recommend the restaurant across the road "doyles " & HIGHLY recommend the beauty spa just down the road called " I am spa"

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Alana r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Front Office Manager at ibis Samui Bophut, responded to this review, 16 August 2014
Dear Alana r,

Thank you very much for taking your time to leave such a wonderful review of our hotel! It is a pleasure to know that you thoroughly enjoyed your stay. Indeed our hotel design is simple, yet functional, I am happy to hear that you liked this concept. The TripAdvisor community will appreciate your feedback as they decide for their next travel. We look forward to welcoming you back to sunny Samui in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya & Phuket.

Warm Regards,

Kirill M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2014

We stay for one night on our arrival. Luckily it was Friday night, and we could visit the fisherman market with abot 20 minutes walk distance. Other than that, not much to. See nearby the hotel. Worth to have short stay with very reasonable price.
Clean, simple and tidy. Nice service.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Mujiyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Front Office Manager at ibis Samui Bophut, responded to this review, 16 August 2014
Dear Mujiyan,

We very much appreciate your kind comments regarding your stay at the ibis Bophut Samui. At ibis, we aim to provide contemporary and clean accommodation with efficient and friendly service at a competitive price. I am happy to hear that you enjoyed our hotel and look forward to welcoming you to sunny Samui in the near future!

Warm Regards,

Kirill M.
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
141 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 12 August 2014

Excellent Hotel & Amenities - hotel is picturesque, infinity pool, direct beach access, This is basically a proper resort. It might not look like a resort from the entrance and car part but this hotel is amazing. Excellent staff service all rooms are modern and to a very high standard. Prices are on the high side for Koh Samui, even food prices

Room Tip: Get a room that has a sea facing view, mine was facing a garden
See more room tips
  • Stayed December 2013, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pavanjugroop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Front Office Manager at ibis Samui Bophut, responded to this review, 16 August 2014
Dear pavanjugroop,

I would like to start by thanking you for taking the time to write such a kind review about ibis Samui Bophut. It is always a pleasure to receive positive feedback. We are happy to hear that your time here was relaxing and that you were able to take home pleasant memories. We appreciate the 5 star rating and the recommendation and we are looking forward to welcoming you back again soon.

Warm Regards,

Kirill M.
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Samui Bophut

Property: ibis Samui Bophut
Address: 197 Moo 1, Rob Koh Road | Bophut Beach, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Bophut
#34 Family Hotel in Bophut
#43 On the Beach Hotel in Bophut
#55 Romantic Hotel in Bophut
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Samui Bophut 3*
Number of rooms: 209
Official Description (provided by the hotel):
Bright, bold and trendy, with an idyllic beachfront location and views, ibis Bophut Samui has it all.250 modern rooms, each with WiFi. 24 hour reception. Food and drink, day and night.Ten minutes from the airport and five from the pier, the hotel is packed with things to do.Sunbath on the beach, sip a cocktail at the pool bar, spoil yourself with a massage or explore the authentic fishing village nearby on a bike...The first international three star hotel in Bophut Beach, ibis Bophut Samui, is a refreshing island paradise. ... more   less 
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Also Known As:
Ibis Bophut Samui Hotel Bophut
Ibis Samui Bophut Ko Samui

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