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“Excellent food (pricey), but poor service”

H Bistro at Hansar Samui
Ranked #61 of 478 Restaurants in Bophut
Certificate of Excellence
Price range: US$15 - US$40
Cuisines: French
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Restaurant details
Good for: Romantic, Child-friendly, Business meetings, Local cuisine, Special Occasion Dining, Groups
Dining options: After-hours, Lunch, Breakfast, Dinner, Buffet, Delivery, Reservations
Reviewed 13 August 2014

This is a challenging review to write, as the food and setting were overshadowed by the service. The restaurant is trying to be 5-star, but needs to provide more and better training to the staff:

- Menu is entirely in English but the staff were not familiar with it, even when we pointed at items (perhaps having Thai as well as English would help them)
- Food was brought as it was prepared rather than all at once, which meant some of us had to wait after others were served
- Dishes were not cleared before the next course was brought (giving rise to the classic line from one of the servers, pointing to my son's plate: "Gimme!")

This was very unfortunate, as the food itself was delicious, and the view was spectacular. Fortunately, we dealt with this in good humour, likening it to Fawlty Towers.

    • Value
    • Atmosphere
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    • Food
1  Thank Mark_YVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 - 189 of 571 reviews

Reviewed 9 August 2014

The surroundings - doors open to the ocean - are of course very pleasant. But it's the chef's artistry an the attention of the staff to detail, and the obvious pride in their work, that make this a place worth splashing out in. We had the degustation menu with selected wines, and it was sheer heaven from the first to the last, for taste buds and nose alike: presentation, yes, but the fundamental strength was in the perfection of the ingredients, the combination of textures, aromas and tastes, and the creative genius with which it was all brought together, dish after dish. And in a final test of quality, the chosen wines were spot-on every time - something that's not always self-evident with such menus. A dream.

Thank Jongrak_of_Devon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

During our holiday at Ko Samui we share several evenings at the Hansar Bar and try to run through all these great mixed cocktails during their Happy Hour. We can totally reccomend the "Hansar Martini" which was a very fresh and tasty experience. If you ever come to Bophut beach during your stay at Samui island you have to visit this bar, relax while drinking excellent cocktails in front of the beach, enjoy the sunshine, listen to nice music and have a talk to the very friendly and staff.

    • Value
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Thank Loop79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Excellent food, beautiful view on the beach. The setting and decoration are actually much better than adverstised on the websites. Both French and Thai food are delicious and service is extremely friendly. One of the best addresses is samui.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

The Quality of the kitchen ist very high and the taste fabulous.Service staff very friendly. The perfect place to spend a great evening .

Thank Ursula N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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