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Lanna Samui
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Reviews (1,200)
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All reviewsstudio suitevanilla restaurantbangrak beachnearest beachfisherman's villageshuttle busbeautiful hotelsteam roomshuttle servicethe secret gardenrooms are modernbaht per persontuk tukthe general managerthe hotel offersbreakfast was amazingbeautiful pool
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694 - 699 of 1,200 reviews
Reviewed 20 January 2014

We stayed at Lanna for our last 5 nights traveling Thailand, and it was exactly what we needed to relax. The property is beautifully decorated and the beds are like heaven. The staff were extremely helpful in making useful recommendations during our stay. They always greeted with a smile and were very friendly. We spent most evenings at Fisherman’s Village, as there are some lovely Boutique Clothes Shops and a great choice of unique restaurants on the beach.

The rooms are a decent size with big floor to ceiling sliding windows, modern bathroom and cutting edge design. Our apartment overlooked the cool water feature on top of the Pool Sala.
Breakfast was outstanding and included both indulgent and healthy choices.

We spent many days relaxing and sunbathing by the gorgeous pool, and every now and then we would be treated to a lovely ice cold watermelon juice to cool us down, very refreshing & a great touch!! There was waitress service around the pool, which was perfect for when we were feeling too lazy to walk to the bar/restaurant for a poolside cocktail or ice cream.

Location was great, only 10 minute walk from Bangrak Beach where there are some nice restaurants on the sea front. On the days we wanted to explore the island, we booked our excursions through the hotel and also hired a car on one of the days, which we highly recommend doing.

We really enjoyed our stay at Lanna, was very sad to say goodbye, so we have decided that we definitely wish to come back next year and share our experience with our friends!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded 23 January 2014

Many thanks for such a lovely review...!

Marvellous to hear that you enjoyed your time at Lanna so much...!

At Lanna everything has been put in place to make sure that our guests have the very best time possible while they are with us - we provide the setting, but it's wonderful guests such as yourselves that really make the place shine...!

We very much look forward to welcoming yourselves and your friends back sometime soon...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

We stayed at the Lanna over New Year, and had a lovely relaxing stay.
First impressions at reception are great and the refreshing tea delightful!!
We were on the ground floor, which was very convenient.
I agree with pretty much everything the other reviewers have said, we only had a couple of issues;
1. The smell in our room, really bad!! However they did come and "fix" the problem whenever I rang them, and they were in the process of fixing it permanently (drain issues).
2. The service around the pool was very slow but in their defense they were fully booked.
3. I was disappointed to see peoples clothes and towels hanging over the balcony glass, I thought it spoilt the look of the resort (in the smaller rooms there isn't really anywhere to dry your towels or any clothes you may have rinsed through, a small drying rack would be great!!)
However these were very minor and our overall stay was fantastic!!
The Spa was lovely, clean and very relaxing, and breakfast huge and a good range of foods!
Many thanks guys for a great New Years Eve party and lovely stay.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HappyHolidayFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded 21 January 2014

Many thanks for your review..!

Wonderful to hear that you enjoyed your time at Lanna so much...

Many thanks fro the feedback - as you mention, the situation you faced regarding the smell was a temporary issue which has now been completely dealt with and will not affect any of our future guests...

We do have clothes stands in the suites which can be used in conjunction with coat hangers to dry all items of clothing as well as towels, and we would indeed prefer our guests to use them rather than hanging their clothes to dry over the balcony...!

So great to hear you enjoyed the spa, breakfast, and particularly our New Year's Party - it was a pleasure to have you here...!

We very much look forward to welcoming you back sometime soon...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

We went to Lanna for the first time in November and were blown away by the graciousness of the staff and the luxury of the resort! It's definitely a hidden piece of paradise in Koh Samui even when it' pouring with rain we still enjoyed sitting under the pool side bbq/entertaining area having a drink. And on the sunny days we enjoyed the in pool sun beds. Just devine!! We have our honeymoon in September and we couldn't think of a better spot!

Room Tip: All amazing!
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Seann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded 20 January 2014

Many thanks fro such a great review...

Wonderful to hear that you enjoyed your time at Lanna so much...

Customer service is our number one priority, and we do all we can to make sure that our guests have the very best time possible while they are with is - if there is anything at all we can do for you, all you need to do is ask...

Wonderful that you are thinking of Lanna as your honeymoon location - just let us know your dates and we'll make sure we roll out the red carpet for you - Lanna style...!

Very very much looking forward to welcoming you back...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

Lanna Samui is the best kept secret! I stayed at this fabulous resort for 12 days and everyday was fantastic. The facilities are excellent, the location central to everywhere and the staff were super friendly who went out of their way to ensure our stay was outstanding. Highly recommend Lanna Samui

Stayed: December 2013, travelled with friends
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded 9 January 2014

Many thanks for your review...!

Absolutely wonderful to hear that you enjoyed your time at Lanna so much...!

We provide the setting, but it's fantastic guests such as yourselves which really make the place shine...!

We look forward to welcoming you back sometime very soon...

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014 via mobile

Great resort! We loved the restaurant and service. The free breakfast was excellent and the general manager was friendly. The people at the reception area were helpful and nice. They didn't have an area map the whole 4 nights we were there which was a bummer. The pool area was beautiful. We loved that it was close enough to beaches and chewing beach but not right on it since its loud and touristy. The only thing was that we could have used more directions at cheering beach after getting dropped off. The bathrooms were nice but the shower was weak and needs a shower door. The water went every where. The rooms were modern and nice. Great stay!

Stayed: January 2014, travelled as a couple
Thank Gemma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, Guest Relations Manager at Lanna Samui, responded to this reviewResponded 9 January 2014

Many thanks for your review...!

Wonderful to hear that you enjoyed your time at Lanna so much...!

The maps at reception are refilled twice weekly - we will make sure to keep surplus stock to make sure they don't run out again - thanks for the 'heads up...!

The shower heads in the bathroom can be manually adjusted to change the direction of the water - sorry if the shower head in your suite was out of alignment (I'll have Housekeeping take a look at all shower heads tomorrow to stop this happening again - thanks again...!)

Customer satisfaction means the world to us, and we do all we can to make sure that our guests have the very best time possible while they are with us...

We very much look froward to welcoming you back sometime soon...!

Thank you for choosing Lanna.

With very best wishes,

The Lanna Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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