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“Amazing place!”
Review of The Tongsai Bay

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The Tongsai Bay
Ranked #5 of 185 Hotels in Bophut
Certificate of Excellence
Reviewed 6 August 2014

The service here is excellent, all the staff are extremely attentive and willing to please, always with a smile. We stayed in a beachfront suite with 2 children and there was plenty of space. The bathroom is huge and the views from the balcony are simply to die for!! The beach front massages are a must. Wifi is available throughout the resort which is handy.Food is very good but is fairly expensive, to be expected from a 5 star hotel. The location of the hotel is about 15mins taxi ride away from Chaweng, the closest town where there are plenty of bars, restaurants and shopping. However, you can only catch a taxi from the hotel which is 400 bahts (approx £8) one way. This can get quite expensive if you want to go regularly.
Other than that this place is absolutely flawless and I would not hesitate to come back again.

Room Tip: Beachfront suites on the 3rd floor provide superb sea front views (we stayed in Room 125)
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank Beejal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 August 2014 via mobile

The TB was the highlight of our vacation in Thailand. We travelled with our 2 kids aged 4 and 8 and the hotel catered perfectly for our family. Their is a great atmosphere at the hotel with some great facilities. We enjoyed the free water sports, the pool and private beach.

The Thai restaurant was excellent and the buffet nights at the beach restaurant brilliant. The dinner at the beach restaurant was however a disappointment on non buffet nights.

The staff at TB are exceptional and you get a feeling that they really like what they are doing. They managed to interact with us in a very informal way yet fulfilling our every need. Excellent!

Normally we would not go back to a resort already visited but we might change this strategy after our visit here.

We stayed in a beachfront suite and this should be you choice if you have small kids as you are close to the pool and beach.

Stayed: August 2014
3  Thank mbaCopenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We've just had 5 fabulous nights here with out two children, 9 & 7... We couldn't fault it with wonderful hospitable staff. We all loved the kayaking and paddle boarding and great that the kids could do it in the life jackets provided and the safety of the secluded private bay. Our cottage suite 319 was perfect for a family of 4 with great views too... The staff made swan and elephant sculptures from towels and left them on the kids beds, I mean who could ask for more?!!

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Soph_a_evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

This hotel is beautiful.
We stayed in a Grand Villa which was massive. with beautiful views.
The staff were charming nothing was too much trouble.
The food was lovely,and the setting fantastic. A fabulous place to have a holiday. Enjoy.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Lissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

Wow what can I say! My husband I and our guests had the most AMAZING wedding at Tongsai Bay. It was everything we ever dreamed of.

Tongsai Bay is an amazing resort, its such a peaceful and beautiful place and the service is 5 star plus! Everyone commented on how stunning it was and as soon as we walked in I knew we made the right decision, we hope to one day come back and stay here again. Its by far the best place we have ever stayed in. Its a place where you don't have to leave, we stayed in a seaview villa and it was worth the money, the view was stunning. The food and service was 5 star plus.

The wedding - was perfectly organised by Hiro and the team, I didnt have to worry about a thing, the setup, flowers, etc were all amazing and the buffet our guests were talking about for the whole week after!! Alot of our guests said it was the best wedding they had been to.

The managers were also so lovely and a pleasure to deal with, always went out of their way to make us feel happy.

Stay here as its the best place we have ever stayed at in Samui, if you love the beauty of nature and being surrounded by it you will love this resort.

Room Tip: Seaview cottage, go for it
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Gozo86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed in the Cottage Suites at the Tongsai Bay for four nights in July with two children (5 and 3) and one set of grandparents. The hotel had kindly upgraded us, and placed us in rooms next to each other. The rooms felt spacious, even our room where they made up two extra small beds for the children.

The setting was beautiful, gardens well maintained, and rooms with a view of the sea.

The hotel is child-friendly without targeting families. There is a room children can find toys in, and watch a film in the evening, but there are no kids clubs etc. You can borrow DVDs or books from the hotel’s library to keep children occupied in the hotter afternoon hours. Tongsai Bay also provides kayaks etc for guests to use (free of charge), and we were able to take our five year old and Grandma (!) out for their first kayaking experiences which they both loved.

There is a shallow pool for young children to splash in, slightly removed from the main pool. The main pool is unusual with its sloping sides and ‘islands’. In addition, the availability of a private adults-only pool means that guests who are looking for peace and quiet are not disturbed.

Tongsai’s private beach means it is peaceful and no one bothers you.
However, Chaweng beach, which is much busier, is a better beach - white, fine sand and shallower - so the children can go out quite far. Chaweng beach is only 10 minutes away though so you can plan a day there (the hotel arranges drop off and pick up; or you can use a taxi or a red songtau to get you back)

The food is excellent with a variety of Western and Asian options, and a children’s menu. My in-laws in particular, who love a good buffet, loved breakfast! My husband and I really enjoyed our dinner at Chef Chom’s Thai Restaurant – the food was delicious and authentic. We also liked the fusion tapas at Butler’s restaurant – a much smaller restaurant, ideal for a romantic date. Butler’s is only open a few days of the week so it’s worth checking and making a booking.

Tongsai’s team is also incredibly friendly and helpful. They were excellent with the children too. The hotel seems to think about little things which help guests feel like they matter (ice cool water, cold towels, cut fruit at the pool, cocktails on the beach while watching the sun set, fruit baskets, flower arrangements on your pillows, cute folded towels etc, a pastry with a message from the hotel wishing us a safe journey).

For those of you considering staying here, the hotel has a lot of steps, leading to rooms and within the suites we stayed in, so if you have difficulty walking up and down steps, I think that this may not be the best hotel for you (though it is lovely).

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Taprobane76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

I stayed at a seafront pool villa for 7 nights with my wife and 5 years old daughter. We had really relaxing and comfortable time as a whole, despite of some issues of facility and cost-benefit.
The most impressive and unforgettable experience is definitely staff's great hospitality. They were always really friendly and thoughtful so that all guests would be relaxed. Our family were remembered soon after check-in and given full treatment including a lot of entertainment for my daughter.
Every morning, a staff made special porridge for my daughter and another staff in fruits counter served us fruits juice that was freshly made in front of us. On the beachfront, staff kept appropriate distance and served a glass of cold water, icy towels and some fresh fruits. There's no need to say about quality about foods of breakfast, lunch and dinner. On top of that, we got home made snacks such as pieces of chocolate cake, muffins, sandwich and fresh fruits every afternoon in our room. Through all circumstances, we had warm and interesting conversation with staffs who are full of smile. These are just limited part of hospitality.
However, I regretfully must say few things about facility from point of cost-benefit. As I wrote, we stayed at a seafront pool villa. Although this villa is spacious and relatively newer than other room, a shower head adjuster was cracked, a plug of washbasin was nearly broken, the main bed did not have a mosquito net, please be noted that there are so many mosquitos at Tongsai bay, private pool is too small to swim, etc. These are of course not critical issues for staying yet can not be justified for this room's rate. I would never say such things, If we had stayed paying two third of original cost.
Don't get me wrong, I do not mean to complain about quality of Tongsai bay,but I would just like to point out few issues that other guests might also be disappointed depending on a room they choose.
Lastly, I would like to strongly recommend Japanese guests to have much communication with staffs. Tongsai bay is the really Japanese guests friendly hotel, but If you would try to communicate even in broken English, staffs would be pleased to respond to your approach. English is second language for both of us. I am also Japanese. We do not need to use sophisticated English.

Room Tip: Seafront pool villa may be expensive for its value. If you do not have particular interest in having...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Naoetsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Tongsai Bay

Address: 84 Moo 5, Bophut, Ko Samui 84320, Thailand (Formerly Tongsai Bay Cottages & Hotel)
Phone Number:
Region: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Bophut
#2 Romantic Hotel in Bophut
#4 On the Beach Hotel in Bophut
#5 Family Hotel in Bophut
#5 Luxury Hotel in Bophut
Price Range: £155 - £342 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Tongsai Bay 5*
Number of rooms: 83
Official Description (provided by the hotel):
Tongsai Bay is located on Ko Samui, an island in the Gulf of Thailand just a short travel distance by air from Bangkok and across the southern peninsula. The view of Tongsai Bay is hypnotic, as its set amidst a secluded ocean cove; an eco-friendly colony of cottages, low rise buildings and villas barely displacing the lush greenery on the hills of the island's northeast corner. 3 restaurants serve Thai, and international food and the hotel hosts regular live music for evening entertainment. ... more   less 
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Also Known As:
Tongsai Bay Cottages Hotel Bophut
Tongsai Bay Cottages And Hotel
Tongsai Bay Hotel
Tongsai Bay Resort
The Tongsai Bay Ko Samui/Bophut

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