I was wowed by the photos on the website for this hotel, but the reality was very different.
We arrived two hours later than planned after a nightmare journey and were greeted by a rude woman who snapped at us for being late, and then directed us the other Hacienda building a couple of doors down, where the man at reception was pretty unhelpful. Our twin bed room was simple and cramped, and most bizarrely didn't have a door on the en suite bathroom, which was inexplicable and annoying. The air con was very loud, too, and there was no window except a tiny square in the bathroom through which you could just see the sea.
We were allowed to visit the swimming pool in the main Hacienda building, but it was very small and crowded.
This would be a one-star review if it weren't for the breakfast (which you have to pay for), which was tasty, and the great location in Fisherman's Village, which was fun to explore. It wasn't a nice stay, but it wasn't as expensive as much of the nearby accommodation. Why Lonely Planet raves about this place I don't know.
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- Also Known As:
- l Hacienda Koh Samui
- L' Hacienda Ko Samui/Bophut