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“Aging hotel, bad lazy and impolite staff”
Review of The Waterfront

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The Waterfront
Ranked #13 of 186 Hotels in Bophut
Certificate of Excellence
Kampong Cham, Cambodia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Aging hotel, bad lazy and impolite staff”
Reviewed 17 April 2014

I was really disappointed by this hotel. Never seen in Asia staff like that: impolite, unfriendly, lazy.
Small rooms, not very clean. We chose "beachfront" bungalow but didn't have beach view ! The beach was ok but there was a kind of stagnant water with bad smell and a lot of mosquitos.
Limited breakfast with only fruits in the buffet ! Aging decoration.
Very expensive compare to the other hotels around.
Positive points: location in the village, swimming pool.

  • Stayed April 2014, travelled with family
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Helpful?
9 Thank pascale792014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Northwich, United Kingdom
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 April 2014 via mobile

If you ever visit Koh Samui in Thailand "The Waterfront"is a must.Right on the beach.lt has everything,the rooms are lovely,new larger pool,sun beds to die for,amazing food,not to mention the owners Sue and Robin,always there to help,also their son Michael a lovely family run boutique hotel.Their staff are all lovely,Pa who does the Thai massage,cooking,the cook,all great staff.lf you ever visit this wonderful island make your home The Waterfront,you won't be sorry, most of their guests visit more than once. Lots of brilliant restaurants,some they set up on the beach right on the waters edge very romantic.My husband and l will be back......soon l hope.

  • Stayed March 2014
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Helpful?
2 Thank susiecusie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
Reviewed 12 April 2014

The Waterfront is exactly what you need from a relaxing holiday in Thailand. Good value, friendly staff, superb food, excellent location - my four year old son is already asking when we are going back!

  • Stayed March 2014, travelled with family
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Helpful?
Thank RichB660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 April 2014

Returned to this beautiful little Hotel for the 4th time in February My wife Maureen and had a wonderful 12 days, catching up with all the delightful people we have been lucky enough to meet over the last 4 years. Sue and Robin the friendly ever so attentive owners have a way of making every guest feel so special, with lovely flower arrangements for every return guest, created by their delightful staff. they are the happiest most pleasant people, always with a smile on their faces.
Now we have a new pool to enjoy and a lovely bar serving all kinds of delights, breakfast is delicious and 'Cooking's creative meals are always so special.Cannot wait until next February for more of the same.

Room Tip: We love no 3 with a beautiful view of the sea and Ko Phangan
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  • Stayed December 2013, travelled as a couple
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Helpful?
Thank MichaelMaryBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 March 2014

The Waterfront was just what we were looking for: Koh Samui at its best. The Waterfront is quiet, beautiful and very well run! A low-key resort feel without all the glitter and crowds and trance music! It's walking proximity to Fisherman's Village, beach dining and local flavor of Koh Samui is ideal. The staff are friendly and helpful. Breakfast each day excellent. My husband, 15-year old daughter and I spent our last morning wondering how quickly we could return. Thanks for making our introduction to Koh Samui and Thailand so memorable!

Room Tip: We loved our second floor vista. Room 18 is great for a suite arrangement with family. Bungalow 7...
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  • Stayed March 2014, travelled with family
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Helpful?
2 Thank greenam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire, United Kingdom
Level 4 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 March 2014

We chose this hotel as it was close to the airport and how glad we are that we did. It is on the very edge of the Fishermans Village, a busy, vibrant place, full of interesting little shops and stalls, with a restaurant or bar every yard or so. We opted for a de lux room which was on the ground floor and overlooked the beautiful garden. The swimming pool with lovely, inviting sun beds, was close by and the deck overlooked the beach, also with sun loungers. The views were superb and we are beginning to wonder if anywhere in Thailand doesn't have good views! The staff were very friendly and Brian a congenial host. Breakfast was adequate and the kitchen stays open almost all day so you can order lunch or a snack. We had dinner every evening at The Hut directly across the road. Airport transfers are included in the price so we had no extra taxi fares to budget for.

Thanks to all the staff for making our final two days in Thailand so relaxing.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank stuartandalison187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 March 2014

Booked this due to trip adviser reviews - not disappointed.
Travelling solo, the perfect place to stay. Relaxed, personal , friendly , great location - very safe. Hope to come back again. Would recommend to anyone.

  • Stayed March 2014, travelled solo
    • Value
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Helpful?
Thank rabbsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Waterfront

Property: The Waterfront
Address: 71/2 Moo1, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#8 Family Hotel in Bophut
#12 Romantic Hotel in Bophut
#12 On the Beach Hotel in Bophut
#14 Best Value Hotel in Bophut
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Waterfront 3*
Number of rooms: 18
Official Description (provided by the hotel):
Family run, small, select and peaceful, yet only steps away from excellent restaurants, bars and boutiques.All rooms are beachfront and the view of the sea and outlying islands is spectacular. Many guests extend their stay, recommend us to others or return themselves, often to meet other guests who have now become friends. Its like coming home, they say. Lots of little touches to make you feel welcome including free pick-up and free internet. ... more   less 
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Also Known As:
The Waterfront Hotel Bophut
Waterfront Hotel Bophut
Waterfront Bophut
The Waterfront Ko Samui/Bophut

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