Basic accommodation but excellant location!
We had booked what we thought was a room on the first floor as pictured, however on arrival we were shown to a loftroom on the second floor which has not been used for months, and was of a very poor standard. The balcony was tiny, the room was about 100 degrees (no one had attempted to cool it for our arrival) and the toilet seat was cracked. On making our views known to the staff (Thai staff - no English manager present) he was happy to move us to a ground floor room which was far superior to the previous and we gratefully accepted. If there had been no other rooms available we would not have stayed in this hotel.
Although the second room (room 1) was far superior to the first, it was not without problems. As previously mentioned the electric in this room goes off when the shower is used for more than about 10 mins. This happened twice on our first night and on average once every other day following this. It was a great inconvenience meaning that showers needed to be rushed but the staff dealt with it quickly and efficiently. I feel that the management should have delt with this issue when it was first raised but could not fault the staff's response to it.
Secondly as previously mentioned, the doors have a significant gap between them making it impossible to keep mosquitos out. There are many mosquitos around nd i was bitten several times.
Thirdly, the rooms are far fom quiet as the reception is just outside the door and the villa next door has a very loud airconditioning system. During our stay maintenence was also being carried out next door and noise was also audible from this (not hotel's fault).
Fourth, there are several collared dogs in the area (one who visits each morning with the English lady who i assume is watching the place while the owner is away) who use the grassed area as a toilet. During our stay, one pile of dog's mess remained for 48 hours before it was picked up. This is not ideal in an area that is for walking around barefoot. Please note that the local stray that lies under the sunbed never comes onto the grass, if only their own dogs could be trained as well as him.
Fifth, as previously mentioned, the hotel sunbeds, towels and sheets are old and need replacing.
Positives: good food, good location, no issues with Thai staff (young man in restaurant very good), although some appear a little lazy, however there was no manager present so who can blame them - most issues are for management to address. No English present to discuss with at the time.
- Official Description (provided by the hotel):
- A unique boutique hotel located directly on the beach in Bophut's Fisherman's Village. Private garden and beach area. 24-Hour swimming pool. Ocean view restaurant with Thai and Western specialties, and beachside bar. Newly renovated and modernized rooms and facilities (renovated in Sept 2014 and Nov 2015). Completely new penthouse rooms and suites. All guest rooms feature king beds, flat screen TVs, private seaview balconies. Penthouse rooms & suites feature separate seating areas, 4-post beds and large 48" TVs. ... more less
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- Also Known As:
- Baan Bophut Beach Hotel Ko Samui