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“Great environment, Horrible, impolite, non child friendly staff!!!!!”

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Stanwix Park Holiday Centre
Certificate of Excellence
Reviewed 21 June 2014 via mobile

I thought this place was really really good! £4 for a children's day pass and £5 for an adults day pass, this meant you had access to 2 pools, an outdoor pool and an indoor pool, which had a jacuzzi for up to 10 people, a small (but fast) slide, a steam room and a sauna. I was quite disappointed steam room and sauna was for adults, which my children were quite disappointed about, but we still had a fab time.
However, the staff were really really horrible, impolite and extremely unenthusiastic. The young girl at the desk was that unenthusiastic, you couldn't even hear what she was saying! When my children entered the indoor pool, here's what the staff said to them:
"How did you get in here without a towel and without shoes? Please go through that door instead to enter the pool."
I thought this was totally unacceptable, as there was no signs stating you needed a towel, or shoes and the woman at the desk didn't say anything so......
When the children went through the door they were told to go through, another lifeguard approached them and said very impolitely:
"GIRLS, where are you're towels? Go back and get them immediately!"
So as they were making their way back to the outdoor pool where I was sitting, the lifeguard that spoke to them first said something to them:
"Someone's going to go flying on this floor because you haven't brought your towels! Now I have to clean this up!"
It's her job! If they're going to be SO bothered about wiping up few footprints, make a sign saying about the towels!
I would recommend this place, it is really good value! Just don't get on the wrong side of the staff! And before entering the indoor pool, make sure you have a towel, shoes and you are fully dressed!!!!

Stayed: June 2014
2  Thank BethsReviews_xo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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352 - 358 of 572 reviews

Reviewed 18 June 2014

Just arrived back from our weekend break.We have been many times and always have a great time.We were happy with our apartment swimming pools,and general condition of the site..the improvements to the site especially the gallery are a great start to the new management.The only thing that lets the site down is the lack of a childrens entertainer and D J.The entertainment is very poor compared to other years .We have more than 20 years of coming to the site and always recommend the site ,however the music is so dated and foxy and roxy only on stage for a short while. We found .our grand children got bored with the same music my children used to dance to.What is needed is someone who knows modern music and can entertain both kids and grown ups.However we will be back and will have a good time but until the entertainment improves we will not be spending our evenings there.

  • Stayed: June 2014, travelled with family
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3  Thank sheilajoseph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Visited stanwix a good few times now but was a little let down on this trip. On arrival there were stains on the duvets and the glasses in cupboards were in a terrible state. V disappointed on the cleanliness, other visits much cleaner.

Cafe has gone downhill, we weren't impressed last time we visited as the food was much poorer in quality but had hoped it was a 'one off'. Sadly on this return it had deteriorated further. If you have kids, dont get the chicken nuggets. Not sure whats in them but never tasted chicken like that! Kids left full plates. Poor burgers too.

However, more money appears to have been invested in the kids entertainment and additions have been made to playground. The kids loved the night entertainment and had a good time. Outdoor pool was clean. Staff friendly.

Wifi was v poor, I wouldnt bother purchasing it. Was also charged twice for it!

Certain areas appear to have gone downhill however entertainment has improved.

  • Stayed: June 2014
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3  Thank Locals4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014 via mobile

me and my family have busted every year .
the entertainment is the best part to look forward too.
Thier is so much to do like swimming and the water is clean.
The new update to the place is we'll better and the showers are okay they need a clean but other than that it good .

Stayed: May 2014
1  Thank Tamzinleah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

we took our 2 granddaughters with us in our tourer. we were on the go the whole 4 days we were there we all had brilliant time defo going back the girls loved the entertainment and the swimming. it was good when they went on the treasure hunt we had a few hours rest all to ourselves wee ones always asking when we going back

  • Stayed: April 2014, travelled with family
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1  Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

W have stayed here many times and always go back three or four times a year. The camping area is well established and laid out with excllenmt facilities that are always clean and well maintained. Plenty to do for all the family and grat evening entertainment with or without the children. Would recommend this site to anyone and a great start if you are a new camper.

  • Stayed: May 2014, travelled with family
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Thank Richard02041954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

just returned from a trip for the weekend to this lovely park !! onsite there was plenty of things to do and keep the children entertained they all loved the swimming pool especially the slide ( all 5 of them ) , there is a lot on offer on the site as well although i didn't access it all , the surrounding areas there is lots to do and see would return with out a second thought

  • Stayed: May 2014, travelled with family
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3  Thank penfold4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Stanwix Park Holiday Centre

Address: Greenrow, Silloth CA7 4HH, England
Region: United Kingdom > England > Cumbria > Silloth
Amenities:
Beach Children Activities (Kid / Family Friendly) Kitchenette Spa Wheelchair access
Hotel Style:
Ranked #1 of 3 Speciality Lodging in Silloth
Price Range: £25 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stanwix Park Holiday Centre 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Stanwix Park Holiday Centre Hotel Silloth
Stanwix Park Holiday Centre Silloth, Cumbria

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