I have just returned from the esra apartments today, and after reading the many good reviews on here i am very disappointed and upset that i choose this hotel for me and my family to stay in. it is SO not worth the money, i paid half board and got nothing for it and had to eat out most of the time, it is not what i consider half board and you have to remind the waiters constantly of your room number and they make you feel lowest of the low, i have a 2 year old child and am so upset how he was treated by other people at the hotel, i am very proud to be british but the people who were there while i was there i was so ashamed of the way they behaved and made us look. one big family in particular think they owned the hotel and hogged the pool and the only shallow area my son could swim in they decided to play volleyball all day so no way he could go in there had to keep him up in the room because they were so selfish, all of them knew each other and made the other guests ie. us make us feel we were in their way, the kids are disrespectful and shoved my child out of the way in the pool, and when i took him up the slides they nearly knocked us down the stairs and blocked my acess to the lift and kept standing outside when i came to get out and wanted to break the lift...people cant control their children i was so shocked!!. tried to get the lift with my baby in the buggy and people do not have the manners to walk up and down some stairs and are very lazy, the lift is very small and could only fit me and my baby in and found it so frustrating that i couldnt access the lift most of the time and had to carry my buggy down the stairs as people did not offer to walk down from the second floor it was ridiculous....
STAFF: they only care about you if you eat there regulary and are what i call clinky ie.if you have been to the esra more then once your worshipped by the staff, they do not offer you a drink majority of the time, make sarcastic
comments when i paid half board, do not smile and make you feel unwelcome there. make you wait ages for the bill and are generally unfriendly and ignorant.
RECEPTIONIST- lady was very rude and stuck up, do not understand a word im saying,
IT IS FULL OF JEREMY KYLE CONTESTANTS AS ANOTHER REVIEW HAS SAID :) dont book here unless you fancy being around selfish and lazy people.
FOOD: considering i paid half board was expecting more then what i got. did not even offer orange juice to me or my child as a option for breakfast, the only drink they offer with the half board is tea....and water in the evening..disgraceful. breakfast is turkish breakfast or cornflakes, they give you toast full, drinks and whatever else is for breakfast is all extra price, and as a paying guest i deserved more....dinner was disgraceful, only allowed what they want you to eat and if you dont like what they offer..tough.. LOL. again no fizzy drink or beverage offered with the half board for dinner only water...BASIC and CRAP.
Paid for a meal there a couple of times but food is not worth it, boring and do not offer ketchup or sauces and not very nice, got food poisioning loads.
GO TO DOLPHIN SQUARE. FOOD IS NICE, NIGELS IN PARTICULAR...YUM. See even though i paid half board i ate out every night and had no money left because of it...could not even buy gifts for friends.
POOL; was decent enough and clean but not very suitable for babys or toddlers, no shallow depth...etc. but they have a baby pool, my toddler didnt use it much due to the size it was small and very unsafe didnt have a gate around it and was close to the big pool with no shallow depth so very unsafe.good for big kids.
on 11, 1 and 3 and good slides, very fun, only thing we enjoyed, only one man supervised though and it is a bit unsafe as noone fellowed the rules and went down in pairs of kids and i see kids under 10 going on and this was apparently not allowed. the rules at the esra went to the pot as noone follows the rules. also it says not allowed to put towells on sunbeds before 9 but i see people leaving towells from night before, it says they will be taken away, again i see no evidence of this as towells were not taken away, but getting a sunbed is no problem any time of day...
was ok, plenty on, not my cup of tea, went to karaoke night to find at 11 it had been cancelled, noone told us this, and wasted our night waiting, lol, but there is a man (dont no his name) speaks perfect english and he is really good and runs the entertainment, like their bbq night, only decent meal i had at the esra, food was lovely that day so i recommend going, rather go there then sky bar as sky bar have the same thing on every night and thats so boring.
MAIDS: can honestly say the maid i had was excellent, came every day, emptied bins, clean toilet and floors, made beds and cleaned, i even tipped her because she was so friendly and one of the nicest people i saw working at the esra
HAIRDRESSER: NOT OPEN AT THE TIMES STATED but i had a lovely pedicure there so cant complain, the lady who does it is very nice but personally think you could find cheaper out there but still nicely done and professional...
PHOTOGRAPHER: lovely guy, took some lovely pics of me and my son and partner so very happy with that and they are so cheap for the photos and professional done, great perk of
DOLPHIN SQUARE QUITE A WAY AWAY IF YOU HAVE CHILDREN, WOULDNT MIND THE WALK DOWN HAD I NOT HAD KIDS BUT CAN GET VERY HOT PUSHING BUGGY AND THE BEACH IS NOT IDEAL FOR CHILDREN, VERY DIRTY
overall do not stay at esra, my sister was staying at mutlu apartments very smaller hotel with decent size pool and great baby pool,but nicely run and friendly and we were more welcome there then we ever were at the esra so i recomend there definately....
all i want to say is thank you to the horrible people who stayed at the hotel from 1st - 13th sept you went home 12th at 10 pm at night thanks for ruining my familys holiday and making my sons stay unbearable. and to the waiters who let them rule the roost and get away with it LOSER!!!!!
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- Also Known As:
- Esra Apartments Hotel Didim
- Esra Apartments Hotel Altinkum