Stayed at this place with a group of friends during the carnival period. The heated pool failed to work, we were told that it takes 50 hours to heat up, note that we were first told 38 hours on the phone.
We therefore agreed to pay a premium and have the pool switched on a day before so that it would be hot on our arrival. When I called the owner to confront him he said that this was never so however on the electricity meter was a piece of paper which was used to manually mark the beginning and end of period consumption. The date marked the the day previous to the beginning of our stay proving that he was lying.
When I called to complain about the pool, the owner was very rude indeed and after countless phone calls(over two days) to continuously mention that we will not be paying for the malfunctioning pool we agreed that I switch off the pool and we wouldn't be charged for the EXTRA electricity over and above the crazy price pp/night that we had already agreed.
He then called back and insisted that he send over an electrician to verify that the pool had indeed been turned off. I told him that we are renting the place and that he could send someone over after we have left as he was in possession of our circa 400 euro damage deposit and if he found the pool to still be on he could have easily taken our deposit.
He then insisted otherwise and an electrician infringed on our privacy and he very rudely verified our claim. In the owners defense we did get our damage deposit back and did not pay over and above for our electricity however given the crazy money we paid for this place we should have been refunded a whole lot more and I shouldn't have gone through such a monumental hassle.
Not to mention the property had the most disgusting bedding i've ever slept in.....and no hand soap in the bathroom either.
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