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“Loved it every time”
Review of Disneyland Hotel

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Disneyland Hotel
Ranked #1 of 3 Hotels in Chessy
Certificate of Excellence
Reviewed 23 July 2014

Have stayed here, including in Castle Club, probably 10 times in past 15-ish years. Various combinations of us as the family have grown up.

OK, so it's all assertively Disney themed and you just have to roll with that and not let it get to you (why are we here otherwise?). Just go with the flow and it's wonderful.

CC guests get early/privileged access to the park and the concierges will organise FastPasses - saves hours of queueing and gets maximum value from all possible rides throughout the park, though as a parent, doing Pirates / Thunder Mountain / Temple of Doom / Small World more than about 4 times in a row can get exhausting...if still fun every time.

Evenings, open your panoramic windows and watch the parades / fireworks / Castle light shows (mind-blowing) / seasonal themed stuff / steam trains passing directly outside. Swim. Run into Mickey, or Mary Poppins, in the corridor or over breakfast. If you're 5 - 15 years old and into Disney (or are parents of same and appreciate them being 100% happily occupied), this is basically paradise.

Room Tip: Corner (turret) rooms are best. Also the higher you go, the smarter, if that's your thing. If...
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  • Stayed: August 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Thank artyemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,435 - 1,441 of 6,245 reviews

Reviewed 22 July 2014

It's location and service combined that make this great. We went half board and food all buffet style and very good. Rooms large and clean. Reception is beautiful and smells lovely! I would go again next week if I could afford it. Loads of characters at breakfast and on reception.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Dunk69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

Lovely family friendly hotel. Fabulous staff. Very clean hotel.
Food although lovely was Very expensive, you did get characters at your table though!!
Rooms very tastefully decorated in Disney style.
Very expensive.
Disney @ Halloween was amazing and worth a visit

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sarajharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

We stayed in the Junior Suite, which gave us access to the Castle Club lounge. The room was spacious, with lots of windows and a large bathroom. We were not able to obtain a park view room, which would have been great for the fireworks. The advantage of the Castle Club is that you get a dedicated checkin/checkout, separate elevator to the park entrance, and meals at the lounge. Breakfast, while not lavish, was more than enough. Disney characters are always around, which was great for the kids. Lunch and dinner at Inventions restaurant was very good - a diverse selection of food, and also the characters would visit tables.

We opted for the full-board package, which is worth it, especially for convenience. We preferred our meals in the hotel because the other restaurants had long waiting times.

As other reviewers have noted, this hotel is indeed expensive. The key advantages for us (particularly the kids) were the closeness to the park (right at the main entrance), the characters, and the ambience of the hotel (castle design). The others hotel are easily a 15 minute walk (but closer to Walt Disney Studios). While you are allowed to enter the park 2 hours earlier (at 8am), the best rides are not open till 10am. Also, the VIP FastPass was not as useful as they made it to appear.

In general, the staff are friendly and helpful.

The main negative is that the hotel needs a renovation. Rooms and bathrooms show their age.

All in all, this hotel is worth it for the convenience and the Disney feel.

  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Sybaritus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

From the moment we arrived to the moment the valet attendant brought our car back to us the hotel and it's staff could do enough for us. Yes, it's expensive but our 4 yr old daughter had an amazing experience, even had staff stopping to bow when she was dressed in her princess dresses!

Stayed: July 2014
Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

The hotel price and the 5 star category is only because the location, in the entrance of the Disneyland park.
All the rest was more close to a 4star hotel.

The breakfast is for a 4 star category hotel, with disney characters that you must stay in a line to take a photo and sign an autograph. the character changes every 30 minutes.

The restaurants are very expensive for what you could expect.
Inventions, the hotel buffet restaurant, also have characters that change every 30 minutes and they might not arrive to your table.

The staff was helpful but did not showed care for the clients. A warm welcome was expected but we did not get one...

The bar could not served our child, bread with ham...

The rooms need some improvements. For example, furniture is getting old and needs replacement. The TV is very small for the room.

The room was not cleaned properly during our 5 day stay.

Definitely a lot to improve to be a real 5 star hotel.

Room Tip: Do not choose the left wing, choose the wing close to the reception.
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank pbk6000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

There is no denying that this hotel is expensive; you are paying for the location.

Positives :
Great location. Easy walk to park which is great with small children. It's not a problem to return to your room for naps, changes etc. The other hotels are further away.
The staff met us when we arrived and sorted our luggage quickly and parked our car.
You get to enter the park 2 hours early which means you can go on some of the rides before they get too busy.
Breakfast was fine and we didn't have to queue.
The hotel rooms are nice and quiet so it's easy to sleep.

Negatives :
The quality of the rooms is not 5 star. They are a bit dated and tired and could do with refurbishing. Eg hairdryer useless, no sockets to charge your phone etc near the bed (you have to unplug lamps)
When I booked, I thought you met the characters at breakfast. This isn't strictly true - there is one character at any given time, outside the breakfast room and which you have to queue for. It's not a real problem as you can meet the characters at dinner.

I would definitely stay at this hotel again, purely for the convenience.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank VickyPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disneyland Hotel

Address: Rue de la Marniere | Disneyland Resort Paris, 77777 Chessy, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Chessy
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Chessy
Price Range: £340 - £1,069 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Disneyland Hotel 5*
Number of rooms: 496
Official Description (provided by the hotel):
Glide into a magical life of luxury. Just a short stroll from the gates of the Park, this majestic Victorian-inspired Hotel delivers only the finest Disney quality, service and hospitality. From breakfast to dinner, two restaurants and one bar give you options for relaxing in the most enchanting surroundings. Inventions Marvel at a time of great technological imagination in this open-kitchen buffet restaurant overlooking Main Street, U.S.A.®. California Grill You'll relish the view as much as the food and wines in this elegant setting overlooking Main Street Station and Disneyland Park. ... more   less 
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Also Known As:
Disneyland Hotel Paris
Disneyland Hotel Chessy, Europe

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