We booked hotel new york for our 1st time at disneyland paris. We used the disney express for our luggage - amazing service, very well organised from getting off eurostar took just 10 mins to be at entrance of disneyland with our luggage ready at our hotel when we arrived.
We arrived at our plaza room feeling a little deflated as it was a dark room with air con that hardly worked with a window that opened a tiny amount.
Wall paper was peeling off the wall and mould on the bath seal, room was dated with old style tv and no matter how I tried couldnt change language setting. But most disgusting was a collection of the previous guests tampons in a hygiene sack hanging next to the toilet! ( to be fair they were not immediatley obvious and obviously over looked by cleaners - gross place to store by previous guest).
We were near the lift and never heard it very quiet rooms.
Hotel itself very impressive in main areas.
Breakfast served in multiple resturants/ conference rooms with a good selection and very well organised.
Staff very friendly and helpful with excellent service.
Negatives- pool very deep with extremely small splash pool for non swimmers and not all that clean.
Rooms lacked disney magic.
Positives - Characters in main entrance every morning to greet/ have photos with a real plus!
Ice machine near lift for guests use.
Use of bath towels and swimming aids in hotel.
Very close to disney village a short stroll to all the action.
Nice complimentary toiletries.
Rooms need revamping - potential to be amazing!.
- Official Description (provided by the hotel):
- Relax amid soaring skyscrapers, spacious rooms and our biggest pool at this New York-style 4-stars Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Disneys New York
- Disney Hotel New York
- Disneyland Paris Hotel New York
- Disneys Marne La Vallée
- Hotel New York Paris
- Disneys Hotel New York
- Disney's Hotel New York Chessy, Europe