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“sea view ....but! ....”
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #1 of 1 Hotels in Xemxija
Bastad, Sweden
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“sea view ....but! ....”
Reviewed 6 September 2011

with so little changes this Hotel could be very nice. We had a fantastic sea view from balcony, the pool was sure ok, we could swim in the sea just 2min walk from hotel, the lunch food was tasty but a little to big portions for us. Quiet AirCon, cooled the room in no time. The surroinding is quiet and off from the noisy Bugibba. Some really nice restaurants just a fem minutes walk away (Zeus- greek food)
But!
- if the cleaing staff could do a better job, finding long blond hair on our floor, no one in our family is blond, not to mention when I looked under the bed, yaack!
- we reminded for 2 days the staff that the toiletseat was broken until they finally fixed this
- the furnitures all over the hotel are very shabby
- the flowerbox on balcony had only soil
- we were told that they had free wifi - that was a joke and the staff refer us to the charge internet.
- no refrig on the room - that you will need summertime

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 123CIB123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
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Yorkshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2011

We stayed 2 weeks a this hotel - wonderful views - comfy beds - great reception staff esp Dominic but this is where the positive comments end.
We went expecting it to be a basic hotel after all we did not pay 4 or 5 star prices but oh dear what a let down it was - breakfast bland - the scrambled eggs had burnt pieces in most days - tinned sausages- they ran out of jam after our first week - it was a surpise which juice came out of the machine each day. I was hoping for a little fruit or yoghurt. The climax in the food stakes was the evening meal - chips(frozen) most evenings cooked in old tasting oil - vegetables(frozen). Any food that was supposed to be with a sauce was so dried up. We sent most of our meals back hardly eaten. One thing that sticks in my throat - a little petty perhaps but it really annoyed me. We were not allowed glasses with our drinks at the evening meal (we usually had water) we had to drink out of PLASTIC TUMBLERS !!!! I did ask for glass but was told I was not allowed one I asked for a wine glass NO not unless I purchased a bottle of wine. When the hotel had some special guests for dinner they were allowed glasses!! As we were on a budget we were not able to afford to go to other restaurants we did however go twice and experienced what REAL maltese food should taste like and at a reasonable price.
The hotel was tired and shabby but again we were not paying the earth but the cleaners were very lax in their standards we had to ask for clean towels at least 4 times - the last day my husband and I shared the bath towel because we were fed up of asking. I cleaned our blacony the second day with a pack of baby wipes beacause it was too dirty to lean against the railings as we admired the views. The sheets were only changed twice the whole fornight. I could go on and on. I have read some of the reviews and wonder why they had been served great food when most of the guests we spoke to had the same opinions as us. On our last night we were told the "CHEF" was having his 18th birthday that night. Does that give you a clue to his years of experience as a chef.
And where was the TV, the fridges to hire, the hairdryer ?? that were mentioned in their literature?

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank hawkrigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Xemxija hotels

Hawick, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2011

we were booked half board attempted to eat 3 evening meals then ate out. food was very greasy, chips every night cooked in old oil, very greasy and tasted awful, veg was tinned served cold, turkey breast fried in breadcrumbs served twice in 3 nights. pasta starter dishes were served burnt, dried out and cheap beef used so very grease. The lovely salad consisted of lettuce, tomatoe and tinned sweetcorn!!!
Breakfast was ok, exact same every morning.
Rooms ok, basic, free A/C, linnen and towels not changed unless piled on the floor. Pillows badly need new ones, chopped foam filling.
pool area was very good & clean.
reception staff very helpfull, bar/waiters miserable.
very little to do in area, bus service a joke at the moment, waiting for up to hour and half for bus in v hot temperatures, inquired about taxi to beach 3km away 16 eauros one way.
I would not go back to this hotel due to location, improved bus service is a must for a stay here, and book room only or B/B.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DAVIS186505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
3 reviews
Reviewed 25 July 2011

We found hotel a little too basic, the staff in main building were really helpful and friendly but in bar area a less enthusiastic attitude I feel, with not real effort in the breakfast department or the lunch which we tried once. Clean towels each day, sheets not changed but beds made (2 single pushed together). Bed not very comfortable. Balconey had 2 chairs which needed washed and the curtain on balconey door. The shower was ok not much power. I had not checked reviews for this hotel as we were booked into another hotel so I would like review to be helpful for anyone considering this hotel. We walked a lot and took buses to other areas as not much to do in area only walk or lay on rocky beach or watch the boats and life on the harbour. Yes beautiful view across the bay and anyone who is after a quiet time it would be ok. The busy main road is a short walk away with a mini-market and a few resturants along the street which we tried, the chinese (red/black building was great). The greek resturant Zeus was excellent. The resturant/bar Lords was great too where you could have a late drink and relax before going back to hotel as their bar closed around 10pm.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank petula47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2011

I arrived at this hotel full of trepidation due to the reviews, although many of them were quite old. This not a 5 star hotel and you always get what you pay for in life therefore it is fair to say that this the hotel provides exceptional value. The most outstanding aspect of this hotel is the location, which is ideal if you want a quiet, relaxing holiday with stunning views. If you want to shop, dance and be a party animal go to Bugibba or Slimena.

There are two bus routes (11 and 41) which pass very close to the hotel to allow for travel to Valetta and the rest of the island, but the new bus service in Malta is having a very difficult time. This caused a lots of problems for locals and tourists due to delays and overcrowded buses. This hotel's location is not suited to people with mobility problems as there is an uphill walk of some 400 meters to the closest bus stop. Taxis are expensive i.e. 12 Euros to Bugibba or St Pauls. I dread to think what the cost would be to Valetta. There appears to be an alternative "red bus" service developing with a fare of between 1.5 and 2 Euros per trip.

The biggest drawback with the hotel is the breakfast which, whilst being adequate, is very repetitive. However, do not let this deter you from booking half-board as the evening meals were excellent. Lots of local ingredients were used, cooked by top chefs and there were a huge variety of dishes offered over the two weeks that we stayed. Each evening there was a choice of two starters and two mains. Do not let this put you off as the food is very well cooked and generally excellent ingredients were used. Please remember that you are visiting a Mediterranean country and expect local cuisine not what you would normally eat at home. In addition, the chef prepared two special dishes for me and was always willing to discus the menu options. The bar prices are excellent value; as are the prices of wine to have with dinner. In addition to the ubiquitous Cisk they also have Blue Label and Hopleaf available for beer drinkers. We had some excellent evenings drinking and watching the sunset from the terrace after dinner. A sublime experience.

The rooms are basic, but adequate, and contain a very efficient air conditioning system. The showers are good. The rooms are cleaned every day and towels are also changed every day.

The reception staff are excellent and did everything that that they could to make our stay as happy as possible. They were great ar organising trips or taxis for guests. There are charges made for safety deposit boxes, kettles and fridges. We did not hire kettle or fridge, but friends who did hire a kettle found it expensive. If you are staying two weeks it may be cheaper to buy a kettle locally and then throw it away. There are no hair-driers in the rooms so if this is an essential aspect of your holiday take your own. On the positive side the plugs in Malta are the same as those in the UK.

The pool is excellent; mildly salted and very clean. The pool area was kept clean and the water quality was tested every evening. There are plenty of loungers available. Although there is often a shortage on a Sunday when local residents, who have purchased day or season tickets, visit the hotel. We found Sunday afternoon a good time to explore the local area.

If you are mature, but not decrepit, and have a cosmopolitan attitude then you may really enjoy this hotel.

Room Tip: Ask for a seaview room Rooms 101, 201, 301 and 401 are best
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank JB149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2011

Think the hotel has been given unfair reviews - This is a basic, inexpensive friendly family run hotel in stunning and peaceful location - though main road close by!. Ideal for couples, families and single travellers. Staff friendly and very helpful. Evening menu varied every evening and food great - but breakfast very basic and could be varied for minimal cost eg different cereals/jams/maybe some yoghurt or fruit some mornings. Sea views are fab from restaurant terrace and the room we had with a sea view worth the extra cost. Lovely pool area - perfect to relax and unwind. Downside is hotel has no lounge area with bar for the evening but the hotel has an unused games room which could easily be converted. Rooms are basic with aircon/shower clean towels daily and twin beds and plenty wardrobe storage space - perfect! If you want a 4 star/5 star hotel in a location like this obviousy you would pay a lot more so please dont expect 4/5 star.

Room Tip: Pay the extra cost for sea view - it is worth it.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank LyonsA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 20 July 2011

Would stay here again went with my 4yr old son hotel on top of a v large hill.which states has private beach but isnt a beach its like a lil marina fishing area for locals with no sand and lots of boats and is in front of there homes they sit in gazbos so dnt b best plese with ppl going dwn!hotel is v old n am v surprisesd is rated a three star as rooms r very old n basic with no tv or safe amd havin to lock the door from the inside to keep it shut!ps-so basic no even free lil mini shampoos ha..if goin to malta would recommand the area of bugibba instead as great atmosphere,al sorts of resturants include mcdonalds n pizza hut if u have a fussy eater like mine!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clarelc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: Xemxija Street, Xemxija, Island of Malta SPB 15, Malta
Region: Malta > Island of Malta > Xemxija
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Xemxija
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 46
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Also Known As:
Ambassador Hotel Malta/Xemxija

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