We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect stay -- experience money can't buy”
Review of The Lotus Terraces

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Lotus Terraces
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect stay -- experience money can't buy”
Reviewed 17 February 2011

It’s my first review on trip advisor and for only one reason, our stay at Lotus was PERFECT and it’s just too good to miss for anyone travelling to Koh Samui. Just can’t praise it enough. Just like many other good resorts, you would expect nice swimming pools, good location with nice and “private” beaches, spacious rooms and other facilities. However, the one thing stood out and made it PERFECT for us was the service we received.

My wife and I got married at Koh Samui, at a hotel (we could have had it in the villa but thought hotel was more formal for it) while 27 friends joined from around the world. We rented 3.5 villas at Lotus. There are many good hotels/villas around the world, but Lotus offered the best service by far to my experience. The staffs there were unbelievably good. In particular, Sue (the resort manager) was extremely (again unbelievably) helpful.

Our guests arrived and departed at different times, many of whom could only stay for 2-3 nights therefore it was difficult to make the arrangements to meet the minimum stay for discounted room rates. We exchanged many emails with Lotus (Jane and Sue) about the situation and they were very efficient in coming back and offered innovative solutions. (Despite the time differences, we exchanged a few emails a day.)

During the stay Sue and her team took good care of everyone, all we had to do was ask. One night we had a little problem and needed help, Sue and her team even got out of bed to get it for us (about 2am in the morning).

One of our guests was running a little late to catch the flight back home, Sue contacted the airport and asked them to give a little extra time, and she went to the airport with our guest, stayed there and made sure he got on the plane, before returning to the villa – along with many other examples. These are probably not on her job description, but she does everything for you with passion.

It’s an experience money can’t buy and again, I can’t praise Jane, Sue, Rose and the team enough.

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank davidf26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

192 reviews from our community

Traveller rating
    179
    10
    0
    3
    0
See reviews for
94
46
5
Business
0
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Dubai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 October 2010

It was our second visit to Lotus Terraces and we again truly enjoyed our stay. The villas are beautiful, the staff is great, friendly and very helpful. We love the place off-season for its calm and serenity. If you need a break from the city buzz this place is for you. We definitely hope to return soon.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lucioline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2010

We were staying at Lotus villas for 2 weeks. This place is absolutely magnificent for some people who seeking tranquility and comfort. The beach is very nice and we feel that we own it as the location is very secluded.

Each rooms has such a great combination between Western and Oriental style. A number of pools has kept our 3 years old daughter busy whole day as well.

Their service was just exceeded our requirement. All of the staffs are so attentive and professional. They made us feel like home.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travellingmum1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 September 2010

If you are looking for luxurious living, away the crowds look no further. Sue and her team do an excellent job looking after you and we have no negative comments at all. The accommodation is excellent and the attention to detail and design quality is consistent throughout the small resort. We loved the lighting at night and the use of water around the villas. Our breakfast was served each morning looking out onto a deserted beach with white sand, fringed with coconut palms. Absolute paradise!!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BertandJoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 August 2010

I arrived with the idea of having a peaceful vacation, but after arrival I realized that I found much more. Nothing is left unattended. The staff explained what I could have without doing much myself, they recommended massages, food delivery, restaurants near by etc. and I only had to ask and they would organize it for me. They would even do your groceries shopping, if you feel like cooking or having some snacks on standby in your villa or room. The food (home delivery) recommended was delicious, the restaurants had a nice atmosphere and good food too. The massages were done by ladies recommended by the resort and very good, always on time, the room was prepared before hand. The rooms are tastefully decorated, a home away from home, wonderful mattresses, the bathrooms had all the luxuries you would like to have at home and they also have coffee machines etc in the houses or rooms.
The location is good, the most amazing sunsets, if it is not cloudy or raining, a nice sunny beach (maybe too sunny), clean sea and the resort itself is a green oases. I liked the Frangipanis best. You hear the ocean waves and in the evening cicadas and some frogs. It was paradise and unless you like the crowds and bars every night, this is the place I would recommend without doubts. The number of guests is limited so you will never find a group of tourists there or even near by! Transport into the nearby town Nathon or Chaweng Beach or any other place was no problem if you wanted to leave for a while. I could not find anything wrong and the staff is definitely worth a special thank you. If you let them they would spoil you completely. I extended my stay and if work would have permitted it and of course rooms, I would have extended my stay again and I will definitely come back as soon as possible.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MariaPetalingJaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philomath, Oregon
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 July 2010

The Lotus Terraces are absolutely amazing. The location is perfect as we didn't want to be in a busy part of town but it is so easy to access everything from here. The beach is nice and hanging out on the deck watching the sunset with a drink in your hand makes you think you might never leave. The staff was incredible - they went out of their way to make our stay everything we wanted it to be. Sue and Jane were very knowledgable about the area and made great suggestions. We stayed in the Banyan suite and our room was exactly like the picture, gorgeous! We can't wait to go back.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cobyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oz land
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2010

Travelled with 4 other friends & found this villa to have all the mod cons you would want in a villa this size. Staff were very friendly & very attentive. Recommend this for larger groups to stay to all stay in the one place.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OzLandSmudge11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Mae Nam
4.5 mi away
Bo Phut Resort & Spa
Bo Phut Resort & Spa
#2 of 187 in Bophut
5.0 of 5 bubbles 1,536 reviews
4.6 mi away
Anantara Bophut Koh Samui Resort
3.2 mi away
Four Seasons Resort Koh Samui Thailand
Show Prices
Show Prices
Show Prices
2.2 mi away
Santiburi Beach Resort & Spa
1.8 mi away
Code
Code
#2 of 30 in Mae Nam
5.0 of 5 bubbles 1,028 reviews
0.3 mi away
The Sea Koh Samui Boutique Resort & Residences
Show Prices
Show Prices
Show Prices

Been to The Lotus Terraces? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lotus Terraces

Property: The Lotus Terraces
Address: 12/18 Moo 5, Maenam, Mae Nam, Ko Samui 84330, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 52 Speciality Lodging in Mae Nam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Lotus Terraces 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Lotus Terraces is a luxury beachfront resort located on Bang Por Beach. The resort has 5 villas ranging from 2 to 5 bedrooms, each with its own private pool and ensuite bathroom. There is also a 25m communal pool located right at the beach. Each villa is fully air-conditioned and has the convenience of all modern amenities including a fully equipped European kitchen, complimentary wireless internet and cable TV. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Traveltool, S.L.U., Booking.com and Priceline so you can book your The Lotus Terraces reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Lotus Terraces Ko Samui, Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing