I must say that staff is very friendly and they were running the place the best they could do. The resort has the best facilities, however, I must say it has not been maintained well. The room was great, however, it looked already worn out and the details were not there in cleaning. It is probably because of high turn over every day so I undestand why, but for someone who pays 600 USD per night, having a provate pool is not good enough. When we checked in, the cushion for the sun deck was not set, instead it was pushed against the wall. When we removed it it looked like they were sittign there for at least 2-3 days. We spent most of the time in the beach area which was secluded from the rest of the world, so we really had a great time. Staff everywhere was very nice. it was a busy resort, but for the first few days we hardly see any presence of "Management" which led us to feel that the place was not managed hands on. None the less, we did enjoy the stay at the place but probably was not worth the price we paid.
- Official Description (provided by the hotel):
- On Koh Samui Thailand's most pristine beach whose golden sands give way to the Island's most idyllic sunsets, W Retreat Koh Samui is the quintessential escape, with 74 private retreats - each with its own dive pool. Explore new levels of refreshment at AWAY(R) spa, and enjoy insider access to worlds of culinary WOW at our 2 signature restaurants. Then wink your way across Samui's most scenic playground - WOOBAR(R) - where W lights up the night with peerless mixology, live DJs, and signature W Happenings celebrating our passion for fashion, music and design. Whether for a wedding or a wish, Whatever/Whenever(R) has arrived. ... more less
- Reservation Options:
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- Also Known As:
- w Retreat Koh Samui Hotel Mae Nam
- W Retreat Koh Samui Ko Samui, Thailand