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“AMAZING EXPERIENCE”
Review of Code

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Code
Ranked #2 of 30 Hotels in Mae Nam
Certificate of Excellence
New Delhi, India
1 review
“AMAZING EXPERIENCE”
Reviewed 26 May 2014

Staying at the code was an amazing experience ...! Compliments to the lady manager for always giving a personal touch..!! and enhancing our stay with special offers..!! The entire staff was very polite ,courteous and helpful ..specially ICE ... The rooms and the view was a total bliss ...!! the days just flew by...and it was truly a magical stay...!! Thank u for the memories at Code ...!! for us ...U DEFINE HOSPITALITY...!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rachna_Anand31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 2 June 2014
Dear Rachanda,

Many thanks for such a wonderful review.

Fantastic to hear that you enjoyed your time at Code we loved your the last line of your review
'for us ...U DEFINE HOSPITALITY...!!' -

Amazing to read, it shows us all the hard work the team put into is paying off. Thank you.

We provide the setting, but it's wonderful guests such as yourselves who really make the place shine.

We very much look forward to welcoming you back sometime soon...

Thank you for choosing Code.

With very best wishes,

Georgina Brian
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Traveller tips help you choose the right room.   Room tips (252)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2014

If you have booked to stay at Code and feel the recent political events have made you a little bit nervous, my advice is don't cancel! My husband and I have just returned from Samui after a 5night stay and I cannot recommend this hotel and its location enough. We arrived via Hong Kong so avoided Bangkok and the only sign of a military coup while we were there was the lack of cable tv stations. Who needs it?? If you are fit, enjoy the feeling that you own the hotel and love luxury, Code is for you. After reading the other positive reviews I felt a little disappointed that every guest is made to feel so important and special (thought it was just us :). Georgina, Ice, Wee and the rest of the amazing and hardworking crew will go out of their way to make sure your holiday is one to remember. Reasonable prices for the restaurant and spa make this place one that you will not need to leave. Although hubby did leave and play a couple of rounds of golf at the nearby championship golf course, organised by their staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Sam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 29 May 2014
Dear Sam and Wayne,
Thank you for your review. As you know firsthand the political situation in Thailand at the moment isn’t ideal for travelers however here on Koh Samui we haven’t been affected, most of our guest are unaware of what is going on! Thank you for your kind words about the Code. The spa girls knew by your first names towards the end of your 5 days as you were in there every day! I hope you will be back sometime in the near future, I know Wayne would love to play a round of golf at Santiburi again!
Thank you for choosing Code.
Kind Regards,
Georgina Brian
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Auckland, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2014

We enjoyed a great stay at Code. Here are our positives and negatives.

Positives:
- beautiful view from room. We had an Ocean View room so looked over both the pool and the distant sea.
- very nice restaurant. No complaints about our meals, both Thai and Western. Enjoyed delicious pad Thai, curry, Greek salad, pomelo salad, sticky rice and mango pudding. Drinks were good too but not cheap.
- beautifully designed resort and rooms very comfortable with nice big beds, soft cream leather couches, nice TV with lots of channels and a nice balcony. Nice toiletries too.
- staff very friendly and uniforms quite stylish
- lovely infinity pool overlooking the sea. In the morning by the pool we got free smoothies which was nice!

Negatives
- Code is very hard to find. Seriously lacking in signage. We drove past the drive in the day and really struggled to find it at night when we hired a car. The signs need to be bigger and there need to be more of them. Also, there needs to be a sign at one of the turns on the driveway where this is missing. Lucky our taxi drivers knew where Code is located because there is little chance they would have found the place otherwise.
- no dedicated place to put suitcases in the rooms. The cupboards are not big enough so we ended up putting one on the floor next to the bed and one in the kitchen area
- air con in room could not be turned down. Not sure whether it was broken or not but it was at full blast and was drying our eyes out and very noisy. A staff member came to help up with this and he couldn't figure it out. He said the engineers would come tomorrow but they never came.
- breakfast options lacking. Breakfast was very nice (Ala carte) but only varieties of western choices available. A sweet option such as pancakes would be a nice addition
- restaurant service very slow and dead at most times so not much activity happening.
- we were a little sad that we were on our honeymoon but nothing was mentioned of this even though the travel agent included mention of this. The other 4 resorts we stayed at all had honeymoon specials for us - rose petals, a bunch of flowers, honeymoon dessert and chocolate, wine etc.
- although the resort is off the beaten track, it is close to other houses around it so didn't have that real resort feeling.
- renovations were takin place while were there. We do understand though that they have to happen at some point.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michellelangdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 26 May 2014
Dear Michelle and Kieran,

Firstly thank you for your in depth review of Code it will be very helpful to future guests here at Code. Thank you for breaking down your experience into positives and negatives. The positives are all music to my ears thank you! All the guests are a fan of the cold towels and complimentary smoothies each day around the pool!

Now moving to your negatives.

We have signage for Code on the main road leading up to the hotel, on the corner of the road directing you to turn right and how many meters to go and at the entrance to the hotel…..

I am sorry to read that your aircon wasn’t working whilst you were here, I am at breakfast every morning and always ask guest if everything is ok in their rooms in case of a situation like this, sometimes trying to explain to the staff is lost in translation. All you needed to do was tell me when I asked if everything was ok as I did each morning and the problem would have been solved within minutes.

Guest are welcome to leave their empty suitcases with us and we will return to them before checking out, this is clearly stated in the welcome letter. All you need to do is call reception and we send a room boy to collect from you and place in our secure store.

May is low season, so when you stayed you probably felt like you had the whole hotel to your selves; unfortunately there isn’t much we can do about creating any activity when we have low occupancy….

Thank you for this advice, you will be pleased to know that from today I have added; Pancakes, French Toast, Fried Rice, Vegetable Stir Fry and Rice Soup to our ala carte breakfast menu.

This last point is one that greatly disappoints me as we always pay special attention to all our honeymoon guest as we have many. As I am sure you know Code is perfect for any honeymooners. I have re-checked your booking and Pacific World your agent did not forward on any information of your honeymoon to us. I wish you had told me when I spoke to each day; I would have made sure you had all the extras you mentioned and more! Next time you come and stay with us, I will make sure you get extra special treatment!

Once again thank you for your review of Code, I have sent an email to Pacific World highlighting to them to please make sure if they have any future guest staying with us on their honeymoon or for any special occasion to please make us aware.

Kind Regards,
Georgina Brian
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Slough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

Stayed at this hotel for 2 weeks at the start of May and was made to feel at home as soon as we got there. Hotel is beautiful and service fantastic, special thanks to George for making us feel so welcome! Didn't want to leave, will definitely be back.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank zoed89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 26 May 2014
Dear Zoe,

Great to hear from you. Code was exactly what you were looking for after a grueling business trip to Hong Kong! You came to the hotel with one thing in mind to relax and that you did! Although Alex gave his private tennis coach a run for his money on a daily basis!

So pleased you were felt well rested when you left us. Come and see us soon.

Georgina Brian
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Bangkok, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

just got back from an amazing holiday with my girlfriend in samui and this was largely down to our experience at Code. the rooms where lovely, the food was excellent, (even the western dishes were great which was a lovely surprise). Lastly i'd like to mention the quality of service particularly the manager Georgina who done everything to make sure we had the best time possible. Would i go back? I'm booking it again next month!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank brittenalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 26 May 2014
Dear Alex and Melissa.

So pleased to read we will be seeing you both again very soon! I have just received your confirmation for the booking. Fantastic. It shows me that everyone here is doing their job to the best of their ability and making sure all guest leave with the urge to come back!
I know you both had fun whilst you were making most of all that Koh Samui has to offer, out each day exploring the island in the car you hired on sight, and coming back for your daily massages at Cinnamon Spa!

See you soon!

Kind Regards,
Georgina Brian
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2014

Stayed in a sunrise suite and it was modern, spacious, comfortable, immaculate, etc. Great view from the spacious, private balcony. Great food at restaurant and good, helpful service all round.
You get a dual-SIM mobile phone that you can use to contact the hotel anytime which is helpful.
It is a comfortable 1 km walk to beach through an interesting neighborhood and if the walk back is too much for you just call and they'll send a car for you. The free shuttle is quite flexible which we appreciated.
Thailand is very hot and the aircon here is easily powerful enough, minor niggle was that we found it hard to get a good balance for sleeping at night.

Room Tip: Sunrise suite can definitely be recommended.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank imnotabear .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 24 May 2014
Many thanks for your positive review of Code. So pleased to read that you were impressed by the suite you stayed in. Guest are always commenting on how spacious the rooms are especially the large balcony where you can enjoy the amazing view. Next time you stay with us please inform myself or reception that the bed isn’t as soft as you would like as we have mattress toppers for the few guests that also find the beds on the hard side.

Once again thank you for taking the time to write a review of Code and we hope to see you in the near future.

Kind Regards,
Georgina Brian
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bradford
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2014

This was our first holiday to Koh Samui so i felt it important we had a good base from which to explore this beautiful island. After a little research and countless hotel reviews i decided to stay at the Code. On arrival we were met by Georgina who made us feel at home straight away, cold face towel & iced drink were much appreciated. We were shown to our room which had the most fantastic view looking out over bang por then the sea with Koh Phangan in the distance. Hotel & staff were just amazing. Breakfast was first class as were other meals we had. The pool was also very nice. We hired a car which i feel if you want to explore the island is a must, found some great beaches and restaurants all at reasonable prices too. All in all this hotel "Does exactly what it says on the tin " Once again thank you Georgina for your warm hospitallity, hopefully one day we will back on Koh Samui stopping at the Code. PS Thanks for the complimentary Thai massage. martin & Elaine

  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank martin c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Code_and_Lanna, General Manager at Code, responded to this review, 14 May 2014
Dear Martin and Elaine,

Thank you for taking the time to review Code. I am so pleased to read that you had a wonderful time with us and enjoyed Koh Samui. It truly is a stunning island. I know you did lots of exploring when you rented the car and were happy with the location of Code, which is out of the way of the busier parts of town. Relaxing was your main aim and you certainly did that making use of the infinity pool and cinnamon spa.

Thank you for choosing Code and I hope to see you in the near future.

Kind Regards,
Georgina Brian
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Additional Information about Code

Property: Code
Address: 55/13 Moo 6 Bang Por Soi 4, Mae Nam, Ko Samui 84330, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Mae Nam
#1 Family Hotel in Mae Nam
#2 Spa Hotel in Mae Nam
#2 Top resorts Hotel in Mae Nam
#2 Luxury Hotel in Mae Nam
Price Range (Based on Average Rates): £
Hotel Class:4 star — Code 4*
Number of rooms: 36
Official Description (provided by the hotel):
Multi-award winning 'Code' blends cutting edge architectural styling with exceptional levels of comfort, making 'Code' the perfect choice for discerning guests. With all the facilities one would hope to find in such a setting including a state-of-the-art gym, spectacular spa, steam room, tennis court, restaurant and bar, coupled with a magnificent infinity pool complementing an awe-inspiring panoramic ocean view across the turquoise waters of the Gulf of Siam with the islands of Koh Phangan and Koh Tao framed in the distance. The interiors of the 40 suites which comprise Code are composed to provide the very highest level of uber-chic luxury and won 'Best Interior Design' at both the 2012 Asia Pacific Property Awards and the 2012 Thailand Property Awards. This stunning design hotel can be best described as flawless...' ... more   less 
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Also Known As:
Code Ko Samui, Thailand

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