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“Perfect customer service, nice location, rooms and food. Very happy holiday.”

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Santiburi Koh Samui
Ranked #3 of 30 Hotels in Mae Nam
Certificate of Excellence
Reviewed 19 May 2013

We have stayed here for 6 days with grandma grandpa, and my family with 2 very young children. We stayed in the presidential suite and it is 2 villas +a dining room with a small pool in a private little garden.
The hotel is so caring and prepared cot and bottle steamer etc even I have not requested. And they really tried their best to accommodate our needs from helping to entertain our children while we are eating, to taking our 4 yr old for a ride on the golf cart around the resort.
It is very quiet and relaxing all through the day. Beach is clean and they even provide a lot of toys for our toddler to play in the sand.
We had a private BBQ Setup really nicely on the beach and it was just wonderful.
We haven't tried many restaurant and mainly got room service and went to the one by the beach. Food is nice.
There are a lot of thing which I can see that their management team has done a great job. Lovely and caring staff, beautiful garden, clean everywhere. Can't ask for anymore than this for a relaxing holiday!

  • Stayed: May 2013
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Thank Ericahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 April 2013

Santiburi was written in our tour providers catalogue with 5 star and "Leading hotels of the world". We arrived with high motivation. We had a Garden Villa with Plunge pool. The villa was big, nice and good interior. What we have seen that the normal Garden or Orchid Villa were near the river and they had often a strange smell. What gives us a bad impression was the situation near beach. The hotel gives more relax places that hotel guests. But near the beach you have to talk with the beach boy which place is free. Most of the people working with the beach boy together and let reserve. Also if they just 2 hours on beach. I am not sure if the beach staff has bad salary. But it was bad to look into it. We invest money for 5 star hotel and thought this is not an issue, because for a 3 star hotel in Spain i can imagine, but not for such hotel. Other people already early blocking relax places near beach with bags or books. Not pleasant. Wild dogs running around the beach and often Tahi people coming to sale you products. The beach is better than Bo Phut, but also not a dream. The sand is rough and dark, the water is not so clear. One time i touched stones at the ground and could 2 days no swim. One strange thinig is also the organization from hotel guests. We had halfboard and the hotel reserved for us all time the beach restaurant, also when we said we not want it or we check when we come where we can sit quite. But each time they reserved us a place in the most popular beach line where guests already reserving for all week. Also in holiday must be all organized --> not nice! Also in that point if people not alone reserve and it comes from the hotel, then the place will be hold free still if the hotel don't know if the guest is coming or if he is going to another restaurant. If another couple is coming and they like the place the restaurant send the people away and the real guests are also not coming because they go in another place. The cocktails were not interesting. One Pina Colada had so much ice that you only feel the water. We had ti change it. We had halfboard and the Rim Talay restaurant near beach brings you one day ala carte and the other day thai buffet. It's not so good, buffet is better that you can from each a bit and try a lot. With the ala carte you are more fixed to find one good meal. Additional some products in the card are not included and we just heard it before reservation. The staff is cold and not give information before. Also the airport transfer is to expensive. I asked about taxi, but then i heard that taxi at Koh Samui not working with taxi meter. The costs are high than in Bangkok. Also the taxis are smaller. We had 4 luggages and unfortunately we had to take the overprized hotel transfer. The area around the hotel is not so nice. I thought with such mass tourism there will be invested more into the peoples standard, but walk through the streets is not pleasant. All looks old, in bad condition and often a bad smell. The hotel is mostly from German and Swiss people visited. I am also German but it's not so nice to have the typical public around. Mostly families and pensioners.

Room Tip: take a garden villa with plunge pool, maybe there you can be sure that you not have a position near...
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  • Stayed: April 2013, travelled as a couple
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4  Thank GermanyMario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2013

We spent in this resort ten days at the end of April 2012 and it was great and relaxing time. The whole resort is one big lush tropical garden with private villas which offer you enough privacy. We stayed in Orchid Garden Villa (60 QM) located in the middle of the garden. All villas are created in an authentic Thai-style with Teak-wood - we loved it.

Every day on the way for breakfast, or way to the beach we found some new species of trees, flowers except many coconut trees (Koh Samui is also called as an island of coconut trees). This is really an authentic resort with gorgeous private beach which is exceptional because in Thailand are most of the beaches public. This beach has good conditions for swimmers all day long (no matter low tide or high tide).

There was a great food with lot of variety to choose from. We had half board and were satisfied. For the breakfast you can have freshly pressed juices - there is the special stand with service and many fresh fruits. We started every day with it. Everything was really fresh and tasty - TOP.

To sum up I can truly recommend this resort (many locals told us, it is one of the best resort on Koh Samui with superb location - it is not hilly as many hotels on the island).

For more information see the website of the resort: http://www.santiburi-hotel.de/index.php/en/
and I added some pictures :-))
I am sure you will have a nice holiday in this wonderful resort and beautiful island Koh Samui - we had it.
If you have any questions contact me :-)

Room Tip: River villas are situated in the middle of resort and you have enough privacy on your own terrace. B...
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  • Stayed: April 2012, travelled as a couple
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1  Thank Eva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

Stayed 4 nights here, it is the most perfect hotel, good food, nice staff, great beaches and excellent accommodation. This is the third time Ihave stayed here and I would go again.
The breakfast was fantastic and the pool lovely with free ice cream, fruit and water brought round and even someone to clean the sunglasses!

Room Tip: Best rooms are on the beach but all good
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  • Stayed: March 2013, travelled with friends
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1  Thank jonathan64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2013

Nine years we were so lucky to come back in Santiburi.
Really a home sweet home feeling!!
Perfect garden, perfect staff, perfect spa on a fabulous beach.
Next year the villas will be renewed, so it will not be 100% as now but 200%.
Please try one time and you will never go on another place!

  • Stayed: February 2013, travelled as a couple
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Thank marcetannemarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

We picked up Santiburi based on the TripAdvisor reports. And it did not fail! Beautiful garden (or palm forest, if you will :-) on the permisses, comfortable house in full privacy (just birds sang in the morning under the windows), clean and quiet beach (just the sea water was not fully clear due to the sand), excellent food in all the restaurants on the permisses (prices were far higher than in surrounding beach restaurants, but the quality, milieu and service was worth it) and especially the always helpful staff with their smiles all the day long. We would like to return.

Room Tip: All the houses are about the same, closer to the beach semms to be "fancy" but as the path...
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  • Stayed: January 2013, travelled with family
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Thank Pavel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2013

Its been over ten years ago that I was on Samui the last time. After a business trip in the Middle East, I met up with my wife at Samui. Considering the wide range of luxurious hotels on the island we decided in favor of one of 'The Leading Hotels of the World'. What a disappointment. Sanitburi has a nice location and the public areas, our room and the rsestaurants were beautiful, tasteful and kept impeccable. But that was about it! Its probably our mistake that we chose a resort that is so heavy on golf and families. We ended up feeling really awkward because we were looking for a relaxing, quiet stay in luxury. I am actually surprised how they gathered so many excellent tripadvisor comments. Everything was so superficial, staff was so pretentious and they completely missed out on this real friendliness Thailand is famous for. Everyone is smiling, but not even looking at you. You sometimes have to beg for attention. Service at the pool was veeery slow. They were simply not able to send someone over. I am sitting there and I am willing to spend money, but I cant find anyone to order cocktails. If you manage to place an order dont be surprised that it takes half an hour. The breakfast was super disappointing. The spread of hot dishes and little items is maybe okay for a Hilton but not if you pay that amount of money. I like kids BUT both parents as well as the hotel need to ensure that they don't monster the rest of the guests. We were talking to a couple from England - their honeymoon. They were also super irritated by the whole activity, kids jumping around, music etc. We were happy to leave after five nights. If you like to be on the golf course the whole day, this might be your place?!?

  • Stayed: February 2013, travelled as a couple
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2  Thank Hoofsteeten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santiburi Koh Samui

Address: 12/12 Moo 1, Mae Nam, Ko Samui 84330, Thailand (Formerly Santiburi Beach Resort, Golf & Spa)
Phone Number:
Region: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Mae Nam
#2 On the Beach Hotel in Mae Nam
#2 Family Hotel in Mae Nam
#3 Luxury Hotel in Mae Nam
#3 Top resorts Hotel in Mae Nam
#3 Spa Hotel in Mae Nam
Price Range: £178 - £764 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Santiburi Koh Samui 5*
Number of rooms: 77
Official Description (provided by the hotel):
The Santiburi Beach Resort and Spa is a five star resort and a Member of the Leading Hotels of the World, with 65 villas, 12 Suites and four restaurant outlets, a Royal Thai restaurant, a Beachfront restaurant, a Pool Bar & Restaurant, a Breakfast restaurant and a Lounge Bar. The resort also consists of an Activity center, Water sport center and Santiburi Spa by Bhawa. The Santiburi Beach Resort and Spa is well known in Thailand as a first class Resort with a high level in both standard and in the quality of services. ... more   less 
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Also Known As:
Santiburi Golf, Resort And Spa
Santiburi Golf Hotel Mae Nam
Santiburi Resort Koh Samui
Santiburi Hotel Koh Samui
Santiburi Koh Samui Ko Samui, Thailand

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