We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Paradise Beach Resort
Nearby Hotels
Mimosa Resort & Spa(Mae Nam)(Great Value!)
US$119
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
W Koh Samui(Mae Nam)(Great Value!)
US$834
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Fair House Villas & Spa(Mae Nam)(Great Value!)
US$120
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Samui Buri Beach Resort(Mae Nam)(Great Value!)
US$213
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$113
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Belmond Napasai(Mae Nam)(Great Value!)
US$327
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Code(Mae Nam)(Great Value!)
US$112
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$101
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Kirikayan Luxury Pool Villas & Spa(Mae Nam)(Great Value!)
US$80
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$67
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Coco Palm Beach Resort(Mae Nam)(Great Value!)
US$41
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Santiburi Koh Samui(Mae Nam)(Great Value!)
US$396
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hacienda Beach Resort(Mae Nam)(Great Value!)
US$55
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$45
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (813)
Filter reviews
813 results
Traveller rating
470
257
51
24
11
Traveller type
Time of year
LanguageAll languages
More languages
470
257
51
24
11
Show reviews that mention
All reviewstour deskfree shuttlekoh samuideluxe roomthe main roadtropical gardenrelaxing holidayfisherman's villagehigh tideplenty of sunbedsan upgradeshuttle serviceevery eveningthe hotel offersspecial thankssun loungersnight market
Filter
Updating list...
338 - 343 of 813 reviews
Reviewed 27 June 2012

Rooms, food and location are good. Hotel as such is a good place to be. The real drawback is all around service. The waiters at the restaurant are, except one, all bad and don't take their job seriously. The are totally uncoordinated and ineffective, they have no plan and getting what you expect is pure luck or takes ages. The absolute catastrophy is the service at the beach front bar. I would go that far pretending they are mobbing the guests. The cocktail are of poor quality and service is really below the minimum to be expected. If you dare complaining you risk to get mobbed and service in the future seems to get artificially even worth for you. I have not seen any professional bartender or waiter during the whole stay and management seem to not really care or try to remedy. Several guests we have talked to are of same opinion and even already complained formally. So do we!

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BavariaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2012

First impressions of the hotel were good but the room we were given was not even worthy of a 1 star hotel. The wardrobe had no handles just a screw sticking out of the wood, the toilet was blocked, both bedside lamps didn't work and the patio door didn't close properly allowing mosquitos to enter at night. The room safe was not attached to the wall and even a child could have picked it up and removed it from the room. Immediately requested a new room or an upgrade but after not receiving a satisfactory solution and following numerous empty promises we left after 3 days to go to another hotel.

Gardens were nice and most staff were very friendly but the standard rooms were probably the worst I have ever seen!

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Alex438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

We have just returned from a relaxing week at this hotel. Our deluxe room was excellent, very clean and spacious and the friendliness and helpfulness of ALL the staff we encountered was great!! The pools were used by us daily and were clean and inviting especially the pool at the rear which seems to be used by fewer guests. The weather was a bit rough at times but we swam in the ocean several times and enjoyed taking out the kayaks for a paddle. This however, raised some issues with the staff as we weren't aware that these were charged out, we have never been charged anywhere for non-motorised sports..... later resolved and the suggestion has been made to place a large sign displaying costs etc. We also made good use of the free bicycles available for guests to use locally, ideal for a quick trip down to the wharf street and for visiting other Maenam shops and restaurants, although you would have to be a very brave person to take them any further on the busy main road!!!
The 4 of us appeared to be the only non - German speaking guests for most of our stay and this was fine, provided you weren't expecting your fellow guests to converse much and you were happy to be greeted with a grunt everytime you smiled and said "Good morning!!"
Thankyou very much again to all the lovely staff we encountered in the lobby, at the restaurant, in the bar, and through-out the marvellous tropical gardens...we had a wonderful time at the Paradise Beach Resort and would recommend it as a great place to stay for a relaxing time away.

  • Stayed: June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChrisTaurangaNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

Right where to start, after a long flight we arrived at the paradise beach resort, we were very quickly and efficiently checked in and we chose the all inclusive package through virgin holidays.
We were taken to our room which was 614 and we had a deluxe room. The room was spotless and clean and had a shower room, air con, balcony and double bed. The people who run the hotel are all very friendly and all the bar staff, Kem, Liam, Katherina and Yuri were great and the resturant staff cannot do enough for you. The cocktail list is extensive and the draft beer excellent. The hotel itself is right on the beach front and there were plenty of sunbeds available throughout our stay. There were two pool although cant really comment on them as we spent all our days on the beach. The food in the resturant was excellent although compared to our last all inclusive which was in mexico you didnt quite have the same choice. If you are going all inclusive beware it is not 24hrs. The bar is only from 11am -11pm and the mini bar in your hotel room is not included in the all inclusive so if you have any thing from there you have to pay for it. The food varied most nights and there was some entertainment.
The hotel also has free shuttle buses running to the main town of Chaweng and to fishermans village although you have to book on them in advance but well worth visiting the both places. We only did one excursion booked through the rep and that was an around the island tour. The only thing was as the hotel is moslty occupied by Germans and we later found out through one of hotel reps that the hotel is mostly advertised as a German hotel the trip we went on there were no english speaking guides so although we were being shown around the island we had no idea of what we were looking at or being informed of. So if you are booking trips ask if there are english speaking guides.
There is a spa at the hotel which was occuplied most days, I had one treatment and it was fantastic very reasonably priced compared to the UK. However the treatments are alot cheaper in Chaweng if you want to take the shuttle bus in. Also along the beach there are huts doing massage treatments cheaper that the hotel.
Whilst I was there it was my birthday and my anniversary and the hotel management arranged on both days a cake, bottle of champagne for my anniversary and unbeknown to me my husband and emailed the hotel in advance and arranged a boquet of flowers for our anniversary and they were beautiful so many thanks to the management for that.
All in all it was a good holiday very hot and humid though not great for any walking or shopping in that heat. Would I return again honestly I dont know.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank WelshbabeTonypandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

This was the 5th time we stayed at the Paradise and, as always, it was a real pleasure. The staff are all very friendly and helpful, with a couple of standout people; "Mai" who runs the front of house in the restaurant and "Rath" who manages reception. They have been at Paradise for many years and are always very helpful. This is my 1st review of the hotel so I'll point out the big positives as we see them. + The suite rooms are large and comfortable, ideal for families. + The 2 pools are lovely and very clean. + The location is very quiet but there are still several bars and restaurants within 5-10 mins walk. + The free shuttle bus to Bo Phut (Fishermans village) and Chawang is a really welcome service as it lets you easily reach some busier areas of Samui if you want to shop or have access to a range of bars/restaurants. + The breakfast is excellent and the service is superb. + The weekly managers cocktail evening is a very pleasant event with the chance to mingle with some of the staff more informally and also other guests. + The prices for food and drinks are quite reasonable. So overall, we are big fans of this hotel and can highly recommend it.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pete B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews