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“Fantastic stay..”

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Fair House Villas & Spa
Ranked #10 of 30 Hotels in Mae Nam
Certificate of Excellence
Reviewed 25 February 2012

Form first contact when reserving the villa to the sad good byes, this was a great experience.
Me and my family (wife and two daughters 3 yrs & 5 months old) stayed there for two weeks in February this year and I really hope to visit this place again. Why? Couple of main reasons:

1. The accommodation..We lived in a beach front Villa, which was completely amazing. The quality and they seem to have put in to everything is just fantastic. The location was superb with the sea 5 mtrs away and on top of that, you actually have your own pool (with a beach front villa,) which is fantastic for a family! Apart from the villa, the whole resort was really well maintained at really high standard and quality.

2. The resort's restaurant (Bre-Eze) was really good and we probably had some of our best meals on Koh Samui there.

3. Amazing staff! The people working there were all just fantastic in every way.. Great service, but more importantly, it felt like you met the persons, not only their professional skills. We'll definitely miss them.

Negatives? Well, not much really.. The one thing might be that the private beach is quite small, but to be honest, I didn't think much about that after the first day and Koh Samui is quite small, and there are other beaches just around the corner.

Room Tip: The beach front villa was an amazing choice for a family since it has it's own pool!
  • Stayed: February 2012, travelled with family
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Thank ThomasHallberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 1 March 2012

Dear Mr. Hallberg, thank you very much for taking your time to write this review about Fair House Villas & Spa. It was truly our pleasure to accommodate you and your family during your vacation here on Samui. We are extremely happy to read all your great comments about our staff and the hotel and I will make sure to forward your comments to all our Fair House team members. On behalf of the entire team, we hope that we can have the pleasure of accommodating you and your family for your vacation next year. Thank you once again for writing this review and for choosing Fair House Villas & Spa

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Reviews (620)
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345 - 351 of 620 reviews

Reviewed 15 February 2012

This resort is located in a hillside leading down to a private beach in Maenam, northern part of Koh Samui. A bit from the main strip, but everything you need is available at the resort. Beautiful view from the hillside suites and rooms. The villas are spread around a large area, decorated with flowers, sculptures, palm trees and paths very nicely organized.

Friendly english and german speaking staff always at your service, neatly dressed and always smiling. A few scandinavian members of staff as well. 24 hrs room service at a reasonable price. Good food and swift service, unfortunately not good at picking up the plates and glasses afterwards even after reminding them. Upon check in they take you around the resort in a golf car showing you everything.

We booked the sunset suite with a balcony jacuzzi and it was simply amazing. Spacious delicate room with a large bathroom with both bathtub with sea view and a shower. Wide comfortable beds, home theatre entertainment system, mini bar, slippers, bathrobe, water boiler, complimentary water and a big balcony with a jacuzzi for two, sunbeds and Adirondack chairs where you can sit back and enjoy an amazing view over the resort, beach and sea and at night the moon and stars.

The resort also has an organic garden on the premises, a beach front restaurant with excellent food and great service at a reasonable price. The well assorted breakfast is served in the same restaurant. The beach front pool is in two levels, both very large and with many sunbeds, a large variety of pool toys, a nice swim-in bar and towel service.

If you are fed up with sunbathing and swimming you can go kayaking at the beach or a bicycle ride with the hotel bicycles and there is also a free dvd-service in the reception. The gym however is not that good. It has a beautiful view but is too hot, be sure to go 30 minutes before and start the aircondition and stay away from the threadmills. They are of the cheapest sort and can't even handle running as the band suddenly stops everytime you step. Didn't try the other equipment. Other activities at the hotel is scuba diving in the pool, a spa and cooking classes.

The Fair House is a good resort, but didn't quite live up to our expectations. Fortunately we got a really good price. There's room for improvements at this beautiful resort when it comes to service first and foremost, the gym and definitely the wifi. We weren't even able to connect from our room and the coverage at the pool was average at best. The reception has the best coverage for video calls and internet banking.

  • Stayed: February 2012, travelled with friends
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Thank Tyler S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 27 February 2012

Many warm greeting from Samui and thank you very much for taking your time to write this detailed review including many constructive comments about Fair House Villas & Spa. We are very happy to hear that you enjoyed so many aspects of our hotel during your vacation here with us. Because of your valuable feedback we are happy to let you know that we have decided to change our treadmills. There are already installed 2 heavy duty air-conditioning units that are able to cool down the gym for all our guests. We are also in the process of installing internet for all the rooms and the public areas and hopefully the internet will be up and running for all our guests during next month. Providing great service for our guests is very important for us. This is why we here at the hotel are having service training for all our different departments and all our staff throughout the year. Since you unfortunately did not fill out our guest comment card, I would be very grateful if you could take your time and elaborate a little more regarding your service statement to rdm@fairhousevillas.com so I can provide you with proper respond. Thank you once again for taking your time to write this review and for choosing Fair House Villas & Spa.

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Reviewed 9 February 2012

Sunset Suites.
If you are looking for a romantic getaway with your love one, Fair House Villa & Spa is one of the top choices which you must have in your list.
A perfect sunset experience in their "Sunset Suite" had given me and my boyfriend a wonderful & romantic moment to share. Not to forget, a personal outdoor jacuzzi built-up at the balcony made just for you to enjoy & relax at your own time.
The atmosphere to their beautiful garden landscaping makes it all a wonderful place to free your mind.
Great services from the moment we stepped in and we had wonderful in-house Thai cuisine served.

Pool Villa.
Beside their Suites, we had our great time in their Pool Villa with our other friends. Personalized built-in pool just outside the villa so that we could enjoy our personal time together.

We will be back Samui!

  • Stayed: March 2011, travelled with friends
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1  Thank ElaineOng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 16 February 2012

Greetings from wonderful Samui and thank you very much for your review. We are all delighted to hear that you had a great vacation here with us and that you had as you put it “a perfect romantic experience” in our Sunset suites together with your loved one. Thank you once again for your review and for choosing Fair House Villas & Spa and we are all looking forward to welcoming you back for your next vacation in Samui.

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Reviewed 8 February 2012

Great atmosphere and decoration both inside the room and landscape. Feel relax and romantic while stay in the room. Spa is so good must to try.

  • Stayed: December 2011
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Thank Khunnithi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 12 February 2012

All the staff of Fair House Villas & Spa would like to thank you for your review. We are very happy to hear that you and your loved one had a great stay here with us and that you liked the relaxed and romantic atmosphere that we try to provide for all of our guests. Thank you once again for this review and for choosing Fair House Villas & Spa and we all hope to see you both back at Fair House Villas & Spa again in the future.

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Reviewed 4 February 2012

I highly recommend staying at Fair House Villas and Spa. I just spent several nights there in a poolside villa with my family and we thoroughly enjoyed our stay! The staff was very kind and extremely helpful with all our needs and questions. The location is absolutely beautiful given that it has a private beach, lots of greenery and so much charm.

I especially appreciated the fact that so many details in the resort were so carefully thought out. We also admired how the owner has really made a sincere effort to make the place feel like it belongs in Thailand with the architecture of the villas and beautiful trees and flowers that have been planted.

I absolutely recommend staying here while in Koh Samui, it's a wonderful hidden gem!

  • Stayed: January 2012
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2  Thank NY0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 12 February 2012

“Sawasdee Krub” from all the staff here at Fair House Villas & Spa, and thank you for this kind review. It’s always nice to receive feedback from our clients and I can assure you that your wonderful words about our staff, location and accommodation make our job worth while. Thank you again for taking your time to write this review and we all hope to have the pleasure of welcoming you and your family back again to Fair House Villas & Spa in the near future.

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Reviewed 2 February 2012

Me and my beloved chose this hotel and was totally splendid. Staffs are very friendly, tranquility & nicest accommodation ever, room rates were suitable and reasonable. We booked for Deluxe Balcony, it was perfect room with panoramic sea view moreover we can see Koh Pangan from our room. Just 10 minutes drive to Fisherman's Village and 20 minutes to Chaweng beach. Number 1..Thumb up!!!!!!!

Room Tip: Deluxe Balcony room number 120 is the best and nicest view.
  • Stayed: January 2012, travelled as a couple
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1  Thank GNT36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 12 February 2012

Many warm greetings from Koh Samui. Thank you very much for your flattering review and all your nice comments about our staff, accommodation and hotel. We are all delighted to hear that you had a splendid stay here with us. I hope that we again in the future can welcome you back to Fair House Villas & Spa.

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Reviewed 17 January 2012

We were attending a wedding and stayed here b/c it was very close to where the ceremony would take place. The location was good for us since we just needed to be close to the wedding. But for the average traveller, this resort is far from the popular beaches. The beach on the resort itself is not good. It's very small and the "sand" really hurts your feet (lots of coral). The breakfast buffet was good. Lots of variety and tasty. We had dinner here one night and the food was very good. Overall our stay was pleasant and we found the staff to be very friendly but not too helpful.

We stayed in a deluxe balcony room. The room was beautiful and clean. The view was beautiful as well. However, the service was insufficient. We stayed for 3 nights 4 days and our room was only made up one time. And they didn't refill the tea nor provide daily complimentary water (only the 2 bottles we received upon arrival). On the 3rd day, we requested, twice, that the room be made up and it wasn't. We were drying ourselves with wet towels and had to use tissues and napkins as toilet paper, as none of the toiletries were replenished. We requested an iron (clothes for the wedding) and they brought us one that didn't work. These inconveniences were very frustrating, especially amidst preparing for a wedding.

We're not spoiled people, but we feel the cost needs to reflect quality. The price we paid for our room here is double what we paid in Bangkok. We expected to receive better service, instead got half the service.

Overall, I would still recommend this hotel if you are just relaxing and don't need services. It was beautiful and clean and staff was friendly, just not too reliable in the service dept.

  • Stayed: January 2012, travelled as a couple
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Thank fatelmo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairHouseVillas, Manager at Fair House Villas & Spa, responded to this reviewResponded 27 January 2012

Many warm wishes from Koh Samui. Thank you very much for taking your time to write this review about your stay with us. I am truly sorry to read this review. I would like you to know that your review have already been presented and discussed in our operation meeting and on behalf of the entire management team and the housekeeping team I have to apologies for our substandard performance and service. We are now in the process of systematically going through all our logs, checklists and routines to figure out exactly what went wrong in your case and why, so that we can prevent incidents like this for the future. We thank you for still recommending our hotel despite the unfortunate incidents you experienced here with us and we hope that we can welcome you back again to Fair House Villas & Spa and give you the experience that we normally provide for our guests. Thank you once again taking your time to write this review and for choosing Fair House Villas & Spa.

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Additional Information about Fair House Villas & Spa

Address: 39 Moo 1, Maenam Beach, Mae Nam, Ko Samui 84330, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Mae Nam
#8 Spa Hotel in Mae Nam
#9 Luxury Hotel in Mae Nam
#9 On the Beach Hotel in Mae Nam
#11 Romantic Hotel in Mae Nam
Price Range: £61 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fair House Villas & Spa 4*
Number of rooms: 70
Official Description (provided by the hotel):
Fair House Villas & Spa is a locally owned, romantic beach front resort that offers a relaxing atmosphere away from the busy areas of Koh Samui. In the lush tropical gardens you will find the airy and spacious traditional Thai-style bungalows that were carefully built to harmonize with their natural surroundings. The hotel offers six different room categories, all with private balcony or terrace, ranging from the Garden Villas to the exclusive Beach Front Villas, which feature private swimming pools. ... more   less 
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Also Known As:
Fair House Villas Hotel Mae Nam
Fair House Villas And Spa
Ban Laem Sai Hotel
Fair House Villas & Spa Ko Samui, Thailand

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