We spent a week here while on our honeymoon. We stayed in the Beachfront Pool Villa which was perfect. The service was good and the staff always smiled and greeted us whenever they saw us -some even learned our names. The worst part was check out when it took 45 minutes to check out as the staff seemed to not be able to prioritise their time and kept attending to others to answer directional questions etc rather than just doing the job at hand. In the end we unfortunately had to have a yelling match with the staff (as was another guest) because we really needed to get to the airport and they seemed to be doing anything but helping us. But like I say, that was the final day and the rest of the time the staff were great. The food was really good and we had a lot of room service which was always quick to arrive. However, there seemed to be an issue with clearing afterwards as we often ate on an outside table and the plates then remained there until we gave them back when the waiter bought our lunch the next day. The cleaners were also inconsistent. Two or three of the seven days we noticed the room hadn't been cleaned by 4.00pm and asked for it to be serviced. Although the rooms were always cleaned well it became a game guessing how many waters, coffee sachets, soap etc they would replenish as every day was different. The breakfasts were really good, the main swimming pool was really big and inviting and even the gym was ok (not quite like the gym back home). The beach wasn't as beautiful as I was hoping but the private pool and views were good enough for the kind of relaxing holiday we were looking for. It was a great honeymoon hotel and the villas were very private and spacious.
- Official Description (provided by the hotel):
- Fair House Villas & Spa is a locally owned, romantic beach front resort that offers a relaxing atmosphere away from the busy areas of Koh Samui. In the lush tropical gardens you will find the airy and spacious traditional Thai-style bungalows that were carefully built to harmonize with their natural surroundings. The hotel offers six different room categories, all with private balcony or terrace, ranging from the Garden Villas to the exclusive Beach Front Villas, which feature private swimming pools. ... more less
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- Also Known As:
- Fair House Villas And Spa
- Fair House Villas Hotel Mae Nam
- Ban Laem Sai Hotel
- Fair House Villas & Spa Ko Samui, Thailand