This hotel needs some key improvements, on top of the list the way it is managed.
Most of staff speaks bad to no English which is very frustrating for non-Thai speaking guests.
Restaurant has a nice view but quality of food can certainly be improved, given the prices they ask. Pool bar is really badly managed along with the (lack of) service provided.
Sand is far from being fine and clean.
Rooms are nice but dark and with view on one side on other rooms, on the other side on an abandoned resort.
We requested later check-out and were told that it was not possible, however till 4pm our room had not been cleaned yet for new guests.
All in all this resort is so impersonal, starting from breakfast where it looks more like a canteen than a restaurant, food and atmosphere wise....
Room cleaning is very superficial, sheets of bed are changed not on daily basis, including covers of pillows which is a MUST to change when it's so warm.
Management certainly needs serious improvement.
- Official Description (provided by the hotel):
- Samui Buri Beach Resort is a very charming, boutique Thai experience offering huge & unique rooms & villas, lush gardens, impressive sports & leisure facilities and a stunning scenic beach perfect to relax and unwind. The impressive infinity pool, fitness centre, kids club and Seetawaree restaurant are all located directly at the beach all with postcard views. The hotel is ideal to get away from it all yet also conveniently located for golf, excursions and to indulge the best of Southern Thailand! ... more less
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- Also Known As:
- Samui Buri Beach Hotel Mae Nam
- Mercure Koh Samui
- Mercure Samui Buri Hotel
- Samui Buri Beach Resort Ko Samui, Thailand