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“Good place to stop over”

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Premier Inn Redhill Reigate Hotel
Ranked #1 of 3 Hotels in Redhill
Certificate of Excellence
Northwich, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
“Good place to stop over”
Reviewed 18 August 2014

Good rooms, helpful and friendly staff providing a great service - what more do you need! Restaurant service was especially good and the meeter/greeter was helpful with our 15 month old grand daughter.



  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
Cambridgeshire, United Kingdom
1 review
Reviewed 18 August 2014

Lovely place to stay. Rooms are a good size, very comfy & have everything you need for a short stay.
The restaurant was in the public house opposite and the staff were very friendly & accommodating. The food was delisious.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2014 via mobile

I stayed here for two weeks on businesses. I will say the accommodation and staff are great. The restaurant is good, but be mindful that they have one kitchen. You can wait a while when busy. My only issues are the noise particularly from the service road. You are constantly disturbed by early morning delivery vehicles. Not good! Also the heat in the room was a constant 28.5 during the hot spell. The large fans were ok but only circulated the air. Come on Premier Inn....put air conditioning in room like your cheaper cousins TL. If you want 5* review then invest and improve. If you don't you may lose repeat business.

Stayed August 2014, travelled on business
Helpful?
1 Thank Will S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
1 review
Reviewed 6 August 2014

Used on business, staff very friendly, nice to have a car park you are not charged for. Beefeater Restaurant is good set in a pub style, outside garden seating for hot weather. Rooms clean and although hot staff put fan in the room. Would recommend a stay in this hotel

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madliena, Malta
1 review
Reviewed 29 July 2014

We stayed at the Premier inn, for our friends' wedding for a total of 5 nights! we were welcomed with a warm smile immediately. Ryan, at reception did more than his best to accommodate us always. He was friendly, patient ( we were quite a large and noisy group), and most of all he did his best to make sure the bride and groom along with all 14 of us had a fantastic time at the hotel. he set up a small gift for them which he did on his own free time and even went out of his way after a night shift to pick up a set of earring we left in the taxi! 5 star service! Well done Ryan - there is a lot you could be teaching others about customer service!


Although there is not much to do in Salfords, it's only an hour (by train) to London so we found it easy to go around. you could also get there by taxi! On a saturday night it is a MUST to pre-book your taxi otherwise you will be waiting for an hour and a half to get one (at the least - we found this out the hard way).

All in all Premier Inn is well located. Service is fantastic. Shame about the wifi ( only 30 mins a day free - although 24 hr vouchers are only 3 sterling)

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shellydm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tessa B, Manager at Premier Inn Redhill Reigate Hotel, responded to this review, 1 August 2014
Thank you for your review on the RedhillReigate Premier Inn.

I am so pleased that you had a good welcome when you and your party arrived and that Ryan looked after you so well.
Your comments have been passed onto him, our team are always pleased to receive any feedback from our guests.

I am glad that you thought that we are well located and only half an hour by train to London.

Thank you once again for your kind and honest comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014

I would like to warn people when reserving a twin room at Premier Inns, you will not get two beds the same. I reserved a twin room at the Reigate Premier Inn but got a room with a double bed and a very small single bed. When we complained I was told this was their twin room. Certainly not my idea of a twin room which is two beds of similar size, not a small single and a very large double bed.
I can say all their hotels are the same but this one certainly is.

Room Tip: Check what beds you have in a twin room.
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Margaret E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Redhill Reigate Hotel, responded to this review, 5 August 2014
Thank you for taking the time to review your stay at our hotel. At premier Inn we endeavour to improve standards and meet all our customer’s needs please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 July 2014 via mobile

Everything's Premier (apart from the lack of Air-con) I suppose It's a set of old building's made into a hotel & you can't build the AC in, the rooms are always a standard quality with Premier Inn but it was just far too hot, the room temp was 29oC in the middle of the night.... I used the fan & had the window open but just couldn't cool the place down. Reception was friendly on arrival & It has a large free car park, there is a pub attached but I didn't eat there as I'm always staying in these hotels & the food becomes a bit mundane after a few weeks away. Finding some else's Hair in the plug hole was a small disappointment when running up the bath in the morning as they ended up floating in the bath... But hardly worth troubling the receptionist about. Overall the place was ok, I would stay here again but there again I might choose one of the Gatwick hotels with AC for a more comfortable nights stay.

Stayed July 2014
Helpful?
Thank intrepidengineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Redhill Reigate Hotel

Property: Premier Inn Redhill Reigate Hotel
Address: 15 Brighton Road | Salfords, Redhill RH1 5BT, England
Region: United Kingdom > England > Surrey > Redhill
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Redhill
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Redhill Reigate Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
In a beautiful setting just outside Reigate, handy for the historic town and Gatwick Airport ... more   less 
Also Known As:
Premier Inn Redhill Hotel Redhill
Premier Inn Redhill Reigate Hotel Surrey

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