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“Wonderful stays at 5 stars hotel”

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Crowne Plaza Phuket Panwa Beach
Ranked #6 of 13 Hotels in Cape Panwa
Certificate of Excellence
KL
Level 4 Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Wonderful stays at 5 stars hotel”
Reviewed 8 May 2014

We recently spend 3 nights at this beautiful hotel. Everything was as great as expected on every of our vacations. It started from the pick up at the airport, in-room checked-in, friendly staff, confortable room, fast room service turnaround, selection of swimming pools, kid’s club, and the beach itself.

When we arrived, it was sort of pretty late evening. Having seen that we are coming with an infant, the front office brought us straight and did our checked-in at our room itself. We were briefed on the hotel’s area, and been advised the appropriate swimming pool for our infant.
We tried eating at the restaurant in the evening. The foods were OK despite very little selections on their menu. Breakfast buffets was awesome. Many selections from type of breads, pastries, fried rice, noodles, verities selection of teas (if you are a tea lover), fruits and homemade ice-cream.

The kid’s club wasn’t that big. At our estimation, it was about a size of a standard room. The good thing was that, it’s provided a good facilities form X-BOX, Lego, drawings, and so on for the kinds to play and learn. My son had a good time for sure.
Best moment was worth spend at their pool area. I felt safe bringing my son for a swim there. The water is warm and the best part is that the pool is situated about few feet’s away from the beach. I basically spend most of my time with my son here while the wife was away at the spa next to the pool.

Throughout of our stay, we noticed that the staff extended their assistance with smiles. I would like to extend my special thanks to the kitchen and room service for preparing my son’s food which was never stated in the menu. Thanks!

We will definitely coming back to this 5 stars hotel. Keep it up!

Room Tip: To get a great view, try to ask for the room that facing their swimming pool and the sea. Good thing...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank fahmyzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 8 May 2014
Dear fahmyzs,


Thank you very much for taking the time reviewing our property as well as sharing your recent experience with us!

We are thrilled to see that the time you have spend at Phuket Panwa Beachfront Resort was up too your expectations, and that personalized services will make that stay a memorable one.

Rest assure that your comments will be share among the staff and that we are ready to welcome you soon once again to the property !

Sincerely,

Denis Martin
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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758 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
Hat Yai, Thailand
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2014

This is not a 5 stars hotel but their service and hospitality super exceeds my expectation!. Went there with friends for a holidays and stayed in the sea-view room. The scenery is awesome!. By walking into the the lobby you'll get the 'wow' factor with the sea-view and the lobby design. Not many hotel lobbies gave me that feeling. The staffs are very friendly and helpful with everything. I am Thai and , sometimes , I get treated differently from other foreign guests in some hotels but this is definitely not the case here. My room was spacious and comfortable and I really enjoy just sitting on the balcony looking out at the pool and the beach. I was surprised by free fresh fruit and sweet icicle during a hot afternoon while lying by the infinity pool looking at the beach. The gym is also good. All equipments are new, clean and functional. Able to get the sea/pool view while working out in the gym is a plus. Breakfast buffet is the best I've ever had in any hotels. Many choices to pick from western, porridge, chinese, noodle, Thai and variety of pastries. This is the first time I can confidently say that the hotel breakfast actually really tastes delicious! They even made their own jam. (my fave: mango jam... literally tasting like Thai mangoes). The masseuse at their Pawan Panwa Spa is also very good comparing to other high-end Thai spas I've ever been to. So impressed with the quality of the hotel/ service that the 5-star hotel we went to after this one was put into shadow. Will definitely going back.. So if your plan in Phuket includes just lying by a pool, looking at the quiet beach and being pampered by great massage and served delicious food. This resort is definitely for you.. Highly recommended!!!

Room Tip: definitely get the seaview room. Worth every penny spent..
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sinit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 8 May 2014
Dear K.Sinit,

We would like to thank you very much for taking the time giving us and other your comments on your recent experience in our property.

All your comments are extremely valuable for us and rest assure that they will be shared among the team.

We are all looking forward to welcome you soon once again at the Phuket Panwa Beachfront Resort.

Sincerely,

Denis Martin
General Manager
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Bangkok, Thailand
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 May 2014 via mobile

Chinese theme of the resort is gorgeous with no redundancy of using artworks.It's unattractive if you make it Thai on the right, Khmer on the left, Myanmar in front of your eyes, like others in the same cape.Staffs are friendly professional. It is a good place for real vacation.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Neung1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 8 May 2014
Dear Neung!,


Thank you very much for sharing your experience in our property as well as for your most valuable comments.

We are happy to read that you have enjoyed your time spend in our property and we are all looking forward to welcome you soon back t Phuket Panwa Beachfront resort.

Sincerely,

Denis Martin
General Manager
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New Zealand
Level 4 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 May 2014

Stayed here for the last 3 nights of a 16 trip to Khao Lak & Phuket.

Beautiful resort. Tastefully decorated and well appointed.

Stayed in the loft pool access room. Very spacious and beautiful throughout. A magnificent view from the bedroom upstairs and the entire downstairs area. Step onto the balcony into the pool. Couldn't ask for a better room. One complaint would be a slight musty smell but the room was so splendid we forgot about it soon.

Beach is tidal so suited us well with our 3 year old. Great for paddle boarding and kayaking. When tide is out there are plenty of chairs around the pool.s

Food at the restaurants was excellent. Great buffet breakfast - even had ice cream. Enjoyed dining in the beach restaurant with feet in the sand.

Kids club was a bit disappointing. Not much more than an air conditioned room. Few out door activities and some of the more interesting activities were cancelled. With a perfect, private, peaceful, safe bay there's no excuse for not having a decent kids programme.

All in all a beautiful hotel. Perfect way to finish off another superb holiday in Thailand. Probably wouldn't stay for longer than 3 nights here as you are very secluded. Next holiday will do more exploring around Cape Panwa and possibly finish off here again.

Room Tip: Loft pool access perfect.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rockabella1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 6 May 2014
Dear rockabella1,

We hope this message does reach you well!

Thank you very much for taking the time reviewing our property and sharing your recent experience at Phuket Panwa Beachfront Resort!.

Your valuable comments are extremely important for us and rest assure that they will be share with the hotel team, thus to allow us improving some areas that are obviously still in needs!

We are looking forward to welcome you soon once again in our property!

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 May 2014 via mobile

My fiance and I visited phuket panwa from manila for a short stay for my fiance' s birthday (a significant birthday I may add) so we were very hopeful for a ' special' place. We were not disappointed. The service was impeccable. All the staff we encountered were friendly and attentive to our needs. The food was excellent and after dropping the hint it was my fiance's birthday the restaurant staff brought a surprise cake and sang happy birthday, a simply lovely thing to do and it made my fiance feel very special. The manager of the restaurant Chris even personally spoke to us to ensure we were having a great experience. The layout of the resort is both sensible and beautiful and there is a lot of well landscaped gardens/ Beach/ pools to explore (I could imagine being simply thrilled to be a child exploring this place) We stayed in the luxury room for 2 nights, 2 bathrooms, lovely jacuzzi bathtub, private veranda with access to a pool and the beach, then in the standard pool view room for 2. It was no less satisfactory and well designed to the guests needs as the luxury rooms. It's not often I do so but I'd like to use this public forum to thank all at the phuket panwa for a delightful and memorable experience for both my fiance on her special day and myself. We shall return and I recommend you the reader to visit it, I highly doubt you could be disappointed.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 6 May 2014
Dear Steve W,


We would like to thank you for taking the time sharing your recent experience in our property and happy to read that it was indeed a memorable one !

Your comments are extremely valuable for us and rest assure that they will be share among the team of the Phuket Panwa Beachfront Resort.

We are looking forward to welcome you soon once again in Phuket !

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2014

Have no probs recommending this resort to all.Very friendly & helpful staff.Close to beach
We stayed in a standard room which was spacious & clean,.could be mistaken for a deluxe.
But the highlight for my wife and i was the breakfast, it was more than one could expect There was a variety of foods to suit everyone.Hot and cold Buffet.
Our stay was short.but we will be back next year for much longer.
Stayed in many hotels & Resorts in S.E Asia this was by far the best Resort.

Room Tip: No need to apply for upgrade all rooms have a reasonable seaview and are of a high standard
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaygee62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 6 May 2014
Dear Jaygee62,


Thank you for taking the time sharing your recent experience in our property.

Your comments and feedbacks are extremely valuable to us and I will personally make sure they are being shared among the team of the Phuket Panwa Beachfront resort.

We are all looking forward to welcome you soon once again in our hotel.

Most Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

This is a beautifully well kept hotel, which is situated in a lovely little cove. The cove is very tidal, which makes it ideal for family's with children to explore it. The water is calm, relatively shallow during high tide and clean, ideal for kayaking or stand up paddle boarding, both water sports being available within the complex.

We are staying in a standard room, which is adequately sized and clean. I'm sure the suites and pool terrace suites would be luxurious too.

The breakfast as Mozaic Restaurant is lovely and the staff in all areas have been welcoming and helpful.

My opinion is that this hotel offers great value for money and is a great spot to re-charge the batteries.

Tom and Nuchnapa

Room Tip: The location and natural beauty here make all room types acceptable.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 1 May 2014
Dear Tom K,

Greetings from Phuket Panwa Beachfront Resort!

Thank you very much for taking the time reviewing our property and sharing your experience with us.

Your comments are extremely valuable for us thus we appreciate you taking the time for sharing them with us.

Rest assure that they will be shared among the team !

We are looking forward to welcome you soon onc again in Phuket !

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Phuket Panwa Beach

Property: Crowne Plaza Phuket Panwa Beach
Address: 8/88 Moo 7, Sakdidech Road | Vichit Sub-District, Muang Phuket District, Cape Panwa, Phuket 83000, Thailand (Formerly Phuket Panwa Beachfront Resort)
Phone Number:
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Cape Panwa
#5 On the Beach Hotel in Cape Panwa
#5 Spa Hotel in Cape Panwa
#5 Family Hotel in Cape Panwa
#6 Luxury Hotel in Cape Panwa
#6 Romantic Hotel in Cape Panwa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Phuket Panwa Beach 5*
Number of rooms: 226
Official Description (provided by the hotel):
Escape to the tranquil setting of the stunning Phuket Panwa Beachfront Resort. Located just 10 minutes from charming Phuket Town, our brand new 5 star resort is set in the secluded Makham Bay, with its own private beach and spectacular views of the Andaman sea.Explore our unique heritage where Sino-Portuguese design meets modern comforts. Revel in our array of stunning guest rooms complemented by thoughtful touches and premier bedding. Our suites are spacious and opulent, all with bay views and most with direct access to a semi private pool. With 2 swimming pools, a fitness centre, kids club, Pawan Panwa Spa, tour desk and a Recreation Manager, filling up a day with activities is little issue. The hotel is catered with a pool bar, an all day dining restaurant, Mosaic, a cafe, lobby lounge and an Italian beachfront restaurant, Patio. Naturally room service is available for 24 hours. Wi-fi is complimentary for all guests throughout the hotel. ... more   less 
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Also Known As:
Crowne Plaza Phuket Panwa Beach Cape Panwa

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