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“Very relaxing”

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Crowne Plaza Phuket Panwa Beach
Ranked #6 of 13 Hotels in Cape Panwa
Certificate of Excellence
Aylesbury, United Kingdom
Level 6 Contributor
697 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
“Very relaxing”
Reviewed 27 July 2014

Stayed here with friends and found it a good base for a week before going on a cruise of the islands. Sea view rooms are good. Food was really nice - good selection. Staff were lovely. Beach was nice - watch out for the rocky bits. We enjoyed our stay here - the only downside was it was a 40 minute taxi to get to the town where all the fantastic restaurants, shopping & nightlife is. We went into town most nights so it worked out expensive but worth it. Nice hotel to relax.

  • Stayed August 2013, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank regulartraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 28 July 2014
Dear regulartraveller 01,

Thank you very much reviewing your recent stay with us and sharing your positive and extremely valuable comments on the property.

We are all glad to see you have been able to enjoy your stay with us and able to relax as much as possible.

We are all looking forward to welcome you back soon once again at The Phuket Panwa Beachfront resort.

Should you have any request do not hesitate in contacting me directly !

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
New York
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 July 2014

Perfect for a getaway, quite relaxing weekend and a 4/5* resort - private beach was amazing with a infinite style pool overlooking the ocean

Place was very quite as it was off season, but great spa / 2 pools, amazing breakfast inclusive and great service
Lovely entrance and lounge bar

Only drawback is it is way away from everywhere!! Need to get cabs everywhere and it is costly... nothing nearby but still highly recommend the place - well worth it and would go again.

Room Tip: go for the beach front or private pool ones
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
1 Thank appletinigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 25 July 2014
Dear Appletinigirl,

Greetings from sunny Phuket! We hope this message will reach you well!

Thank you very much for taking the time sharing your valuable comments and reviewing your recent stay with us!

Those will be share among the entire team of Phuket Panwa Beachfront Resort.

We are looking forward to welcome you back very soon to our property!

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antibes, France
Level 5 Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 July 2014

I was there a few months ago and i had a plaisant stay so i tried it again, and i can say that it was even better.
The staff was very professionnal again and even more smiling and kind to me.
The rooms was clean and quiet, with a great sea view.
The breakfast is a must and i will come again if it stay at this level of service!
Thanks again and see you soon

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
2 Thank Lcalling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 23 July 2014
Dear Lecannois,

Greetings from sunny Phuket!!

We all hope this message does reach you well !!

Thnak you veryy much for taking the time to write your review on Trip advisor regarding your recent , yet second experience with us!

Your comments are extremely valuable for us in ensuring that we provide the best level of service to our guests, such as yourself.


Thank you very much for your comments on our staff positive attitude rest assure that this will be share among the entire team of Phuket Panwa Beachfront Resort.

We are looking forward to welcome you in the not too distant future once again here in Phuket !!

Be well!

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

My wife and I just enjoyed a wonderful experience at the Phuket Panwa Beachfront Resort, not to be confused with the resort of a very similar name. My wife and I are seasoned travellers, having stayed in plush hotels in Europe including the UK and this Resort was equal to any of those. The staff were so friendly and so eager to please they made our stay so comfortable and pleasurable. The Resort has that wow factor when you enter, the foyer with the lovely water features, to the manicured gardens with views over the bay, it was all so very lovely. We were especially pleased with how friendly and charming the staff were, nothing was too difficult for them. They were always smiling.
The room was very comfortable, with lovely views.

thank you to all the staff, for a wonderful stay.

Kevin and Carol K.

Room Tip: very quiet, just ideal for what we were after
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank KevinKnudsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 23 July 2014
Dear KevinKnudsen,


Thank you very much for taking the time reviewing your recent stay in our property !

It was indeed a great pleasure to meet you and have you with us here in Phuket!

Your comments are extrememly valuable for usin ensuring we provide the best level of service to our guest, such as yourself!

Please rest assured that we are committed to provide the highest level of services and facilities to our guests for which Phuket Panwa Beachfront Resort is renown for!!

Do not hesitatte in contacting me directly if iI can be of any assistance.

looking forward to welcome you soon once again in the not too distant future!

Sincerely!

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 July 2014

me and my boyfriend stayed here for one week.
the resort is very clean, and the breakfast buffet has a pretty good selection of good! the eggs made to order was amazing!
it is a nicer place to stay compared to patong and karon etc.
its more quiet and relaxing.
the only down thing is that the travel time to patong and tourist areas is around a 30-40 min taxi ride and they can get pretty expensive with the taxi drivers as they dont give much lee way with the price as they know it is your only way out towards those areas !
otherwise the resort is perfect and the beach front is beautiful, although very shallow nothing to worry complain about.
if you stay at this resort you HAVE to go visit the little restaurant that is located to the left of the beach owned by a local. the food is amazing and very good price and right in front of the water.

  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Olivia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 12 July 2014
Dear Olivia C,

Greetings from sunny Phuket !

We hop this message does reach you well.

We would like to thank you reviewing your recent experience at the Phuket Panwa Beach Front Resort and sharing your extremely valuable comments with us and others.

Rest assure that they will be share among team. We are all glad to read that you have had a very good experience in our property and we are all looking forward to welcome you soon once again in Phuket.

Be well,

Sincerely,

Denis Martin
General Mnager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

We stayed in a room with a beautiful sea view for 3 nights, and were sad that we had not booked to stay here for an extra couple of days!
Our room looked out over the pool area and onto the beach, and had everything you could possibly need in a hotel room. The bed was absolutely enormous, and was very comfortable! The best thing about the hotel was the amazing food, we could not have imagined a better breakfast.

There was a wide range of Western and Asian cuisine, with some amazing options like waffles and ice cream! In fact, (especially as there aren't really many places you can easily walk to from the hotel) we ended up ordering room service for our evening meals, and these were some of the best meals we had during our entire holiday! The only issue being that whenever we ordered 2 separate meals we were only ever brought a single knife and fork to eat with.

The outside area of the hotel was great, with lots of different pools right on the beach, which is really quiet as the only people who seem to use the beach are the other guests.

The staff were all incredibly sweet and helpful, everyone always made an effort to greet you which made our stay all the more memorable :) We would DEFINITELY stay here again if we came back to Phuket.

Room Tip: Get a room with a sea view!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah_RSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 25 June 2014
Dear Sarah_RSS,

Greetings from sunny Phuket!

We hope this message does reach you well!

Thank you very much for taking the time reviewing your recent experience in our property and sharing your extremely valuable with us and other readers !

The information's provided by your message have been shared among the property team and our sincere apologies for the In Room Dining cutlery inconvenience, I have convey the message.

It was a pleasure having you and we shall all be looking to welcome you soon once again at The Phuket Panwa Beachfront Resort!

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 June 2014

I had really searched hard for somewhere relaxing and calm for 2 weeks and this was the perfect place to stay. As soon as you walk in the lobby you feel the air of tranquility of the hotel. We were met and greeted with a warm welcome as soon as we got out of the hotel car and we were checked in to hotel in our room! which was great after a long flight to Bangkok and transferring on down Phuket.

We chose the Grand Sea View Room to give us a bit more room for our 2 weeks stay, which was well equipped and spacious. Whilst the first room we were in was set under the Royal Suite it was slightly darker in terms of light because of the overhang above and I could hear the pump in the pool above and we asked to change rooms the next day which was no problem and done immediately and exactly identical but lighter and very quiet. These rooms have a nice long balcony with table and chairs and a day bed. They have a generous sized bathroom also looking out to the bay. There is also a good desk area and excellent reliable Wi Fi around the building for those who can't be without it.

Housekeeping were excellent and kept the room to a high standard and like every member of staff we encountered there always greeted you and were friendly, smiling and helpful.

The general manager and food and beverage manager introduced themselves and were regularly around the hotel.

Breakfast were excellent with a large selection of catering for all needs and requirements. There are 2 restaurants located in the hotel to choose from offering well presented food and menus with choices of Thai and Italian food and we ate there many nights and weren't disappointed.

There are two good sized pools and plenty of sunbeds and pool cabanas, there is also a third long pool that occupants of the mezzanine rooms have direct access to. The Spa was impressive. Thoughtfully designed continuing that tranquil setting and with a helpful manager to answer any questions you had regarding treatments, we had 2 massages there.

There is also a fitness center with 24hr access which was very handy, though air condition in there could do with tweaking if you are doing a more intense workout.

It was also my partners birthday during our stay and I had ordered a cake from the coffee shop (which incidentally serves great coffee and selection of snacks and oh those cakes were magnificent!) as a surprise and it arrived perfectly as I requested decorated just as I had asked the staff were just great in helping organize the surprise on the terrace and I really appreciated that. They also placed another cake in the room from reception so they obviously flag birthdays on check in, very thoughtful.

We also enjoyed a romantic meal on the beach arranged by the restaurant one evening which was well executed and by the restaurant whilst watching the sky light up with the lightning felt almost surreal.

It's about a 20 minute ride in to Phuket town so the location may not suit everyone, but if you are looking to get away from it all and to switch off then this really is a perfect choice. For a large part of the second week we spent diving and getting to and from Chalong jetty wasn't a problem early in the morning concierge was happy to arrange a taxi for us to leave on time.

It's not often I go back to the same place but we will definitely return again the staff and management really worked hard to ensure you had an enjoyable, peaceful relaxing stay.

Room Tip: Avoid the first Grand Sea View Room under the Royal Suite.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisMartin_HKT, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review, 21 June 2014
Dear Andrew E,

Greetings from sunny Phuket !!

It was a pleasure having you and your partner here ta the Phuket Panwa beachfront Resort and I would like to sincerely thank you for taking the time reviewing your recent experience in our property.

Your comments are extremely valuable to us and sharing them will tremendously help us those areas that might be still in needs of tender loving care, thus improve our overall guest experience.

I can assure you that the details of your experience will be among the entire property team.

Once again thank you for your support and we are looking forward to welcome soon once gain here in Phuket.

Sincerely,

Denis Martin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Phuket Panwa Beach

Property: Crowne Plaza Phuket Panwa Beach
Address: 8/88 Moo 7, Sakdidech Road | Vichit Sub-District, Muang Phuket District, Cape Panwa, Phuket 83000, Thailand (Formerly Phuket Panwa Beachfront Resort)
Phone Number:
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Cape Panwa
#5 Family Hotel in Cape Panwa
#5 On the Beach Hotel in Cape Panwa
#5 Spa Hotel in Cape Panwa
#6 Luxury Hotel in Cape Panwa
#6 Romantic Hotel in Cape Panwa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Phuket Panwa Beach 5*
Number of rooms: 226
Official Description (provided by the hotel):
Escape to the tranquil setting of the stunning Phuket Panwa Beachfront Resort. Located just 10 minutes from charming Phuket Town, our brand new 5 star resort is set in the secluded Makham Bay, with its own private beach and spectacular views of the Andaman sea.Explore our unique heritage where Sino-Portuguese design meets modern comforts. Revel in our array of stunning guest rooms complemented by thoughtful touches and premier bedding. Our suites are spacious and opulent, all with bay views and most with direct access to a semi private pool. With 2 swimming pools, a fitness centre, kids club, Pawan Panwa Spa, tour desk and a Recreation Manager, filling up a day with activities is little issue. The hotel is catered with a pool bar, an all day dining restaurant, Mosaic, a cafe, lobby lounge and an Italian beachfront restaurant, Patio. Naturally room service is available for 24 hours. Wi-fi is complimentary for all guests throughout the hotel. ... more   less 
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Also Known As:
Crowne Plaza Phuket Panwa Beach Cape Panwa

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