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“Lovely”

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Amatara Wellness Resort
Ranked #3 of 13 Hotels in Cape Panwa
Certificate of Excellence
Sleaford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely”
Reviewed 12 September 2013

The service is really good, the staff are friendly and helpful and the food was very tasty, I even got a free salad replacement when my first was a little too spicy for me:) The beach is amazing as are the other hotel facilities. The food was a little too expensive for me and my teenage son so we ended up eating outside of the hotel, but we had a few nice lunches and dinners at the hotel.

The trip to coral island was ok, although we didn't leave for almost an hour after meeting in the round room - it would have been nice for a member of staff to tell us there was a delay in leaving.

Unfortunately our booking agent had mistakenly booked a double room for me and my teenage son, the receptionist quickly found a twin room for us, but it was 2 single beds on a double bed frame... I did ask if they had a room with completely separate beds but they didn't, so we managed. Overall the room was really comfortable.

It's the little touches that always make the difference and on the day we arrived it was my birthday, that evening a small birthday cake was delivered to my room - thank you!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samsmith_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 1 October 2013
Dear Samsmith_72,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for posting your review. How lovely to see that our service with attention to guest needs made your stay special.

You and your son have enjoyed our facilities and food. We are sorry to hear that you were kept waiting for the trip to Coral Island. We will definitely address this to the Tour Operator we work with.

We hope that you and your family can return in the not too distant future maybe for another birthday celebration

Warm regards,
Regent Phuket Cape Panwa
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
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  • Chinese (Simplified) first
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English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2013

Very beautiful hotel amazing landscaping friendly staff , but its quite empty and staff don't speak English well , spa are over priced, breakfast is good but not that much , the grill restaurant is nice

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jawad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 1 October 2013
Dear Jawad A,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for sharing your feedback follow your recent stayed at our resort.

The shortcomings you described are very atypical of the high standards of service we are renowned for so please accept our sincere apology for any inconvenience caused.

We hope to welcome you back at our resort again so we ensure you will see our team members are always there to assist you in all way.

Warm regards,
Regent Phuket Cape Panwa
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1 review
Reviewed 6 September 2013

Food is tasty light and lovely presentation
So much much more to tell
Now if you want to know
Book a pavilion a suites or villa
You will not regret
All value
Regent Phuket means for me real vacation
Staff attention is delicate and quite but always there when you need

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brunopZ436FW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 1 October 2013
Dear Bruno P,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for posting your review and pictures. We are glad to see that you had a real vacation with us and you were satisfied with our excellent services, food, room, cleanliness, location and value of money.

We appreciate you recommend us to other reviewers. And please return to visit us again soon.

Warm regards,
Regent Phuket Cape Panwa
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Auckland, New Zealand
1 review
Reviewed 5 September 2013

This was a 'Dream' trip and experience. A wonderful & tranquil setting with excellent facilities. Whether the weather was beautiful or tropical rain, the hotel and the room were superb, enabling us to relax and enjoy an amazing connection & bonding experience.

The surroundings, decor, garden settings, a very relaxing reading library were part of the melting moments time we spent at Regent, Phuket.

The selection of food available for breakfast was tantalising to say the least, and I simply had to taste the delicious & succulent fresh salmon every morning on behalf of my beautiful 'golden goddess', given that we were on our 'baby moon' and unfortunately for A.M.H, she was very committed to baby's safety, unable to indulge in one of her favourite culinary delights.

As you know baby G. G it was soooo fresh and just melted in your mouth, particularly with the lovely feta cheese.

The staff were fantastic, willing to assist wherever possible and very courteous and friendly.

In - room facilities were refreshing and spacious for a couple to enjoy an intimate experience and connect with one another whilst being surrounded by relaxing decor and furnishings with a fresh and easy feel. Just the perfect size and setting for loving couples.

A very short walk to local restaurants, with one in particular from memory was number one in the area for trip advisor, which did not disappoint. The food was spectacular, and my Australian palate was just popping with every mouthful and selection of traditional food was outstanding with authentic flavours.

Overall, this was a dream come true spending a short time at the Regent, with the love of my life, my best friend, lover, companion, and soul mate, sharing and investing valuable time together and into one another as an intimate loving couple on our 'baby moon'.

So proud and excited about the prospect of the impending safe arrival of our beautiful amazing gift in February, we also made an impromptu iPad 'baby moon' video of mommy licious & baby daddy saying Hi to 'bub' in mums tummy.

A bonus on departure when we were presented with the final bill which was minus a couple of meals as a correction for an oversight of one in - room service meal that went a little astray, and the Food & Beverage Manager was so kind in apologising and more than rectifying and compensating us for this minor hiccup. Thank you.

Value for money and affordability was absolutely worthwhile.

Thank you to the Regent Phuket for making our 'baby moon' all the more special.

Thank you to the most special person, woman in my life for always making our life together and every moment breath taking and always memorable and rewarding.

Happy 'baby moon' baby G.G

A.M.H baby daddy

Room Tip: A little intimate Villa was perfect for two.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ONE-Life-ONE-Body
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 1 October 2013
Dear ONE-Life-ONE-Body,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for taking time sharing your experience of your stay with us on TripAdvisor.

How lovely to read you had a great stay and our team members extend their genuine service to make your “Baby Moon” all the more special.

You and your wife obviously have a comfortable stay in our room and you found it is wonderful with excellent amenities.

Thank you for choosing us for your special occasion “baby moon”. Our warm wishes to both A.M.H. and the Baby G and looking forward to welcoming your family back to our resort soon.

Warm regards,
Regent Phuket Cape Panwa
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Cambridge, New Zealand
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 September 2013

An absolutely wonderful stay. We stayed for 6 nights at the Regent and rate everything very highly. We were upgraded to suite and the room was just amazing, great size very private with a sea view. The bed was excellent and the whole lighting system contributed to the ambience. A lovely bath and excellent rain shower. We had a few initial issues with the TV/Sound system but these were sorted immediately and staff checked the nest day to ensure all was well. The overall hotel environment was so relaxing and the infinity pool excellent. The breakfasts were excellent and the main restaurant while somewhat expensive (compared with the local cafes) was well worth the one night we ate there. Overall service, facilities etc could not be faulted. The best place we have ever stayed so something we will saviour for a while.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David-Christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 1 October 2013
Dear David-Christine,

Warm greetings from Regent Phuket Cape Panwa.

It has been a joy to read your review. Thank you for your high praises and for recognizing our unfailing services that made your stay absolutely wonderful.

Perhaps our food price at The Restaurant is somewhat expensive (compared with local cafes). However, we hope that you found it is worthwhile as the high quality of the food and it was dedicated cooked and prepared by our Chef before serving to you. And our service team is always there to ensure your dining delights.

We thank you again for having stayed with us, and trust that you will visit us again in the near future.

Warm regards,
Regent Phuket Cape Panwa
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Sydney, New South Wales, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

it was really a fantastic hotel for our choice, we had a wonderful time there, environment, atmosphere, staffs, food, services...The best hotel breakfast i have ever had. Even though we heard that the beach is unattractive we cannot agree, very small but very cosy and have a charm to it and the lovely staff who even there looking after you serving coffee or cocktails. We have a beautiful memories. Resort is quite big and the design is impressive. Room very nice and huge bathroom. Only the location is not to perfect a bit far from everything...but we are going back one day for sure:)

Room Tip: Be aware of bee - don't leave a window open
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 13 September 2013
Dear Monika K,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for taking time sharing your experience of your stay with us on TripAdvisor.

You found our resort is an amazing place. It is great to learn that you like the beach at our resort, the room and its amenities. We appreciate your compliment of our team members and please rest assure that we will maintain our excellent services.

Hopefully we will have an opportunity to welcome you back on your next vacation in Phuket.

Warm regards,
Regent Phuket Cape Panwa
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Bombay
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 September 2013

Each and every review of this hotel has been fantastic, and I now understand why. The reception, the staff, the food, the layout, the landscaping, the pool, fitness centre, breakfast-everything was fabulous. We were a group of 7 couples who went to Phuket to celebrate a special occasion. the Regent wasn't the obvious choice as many of us had stayed in and had great experiences with other properties. Anyway, for many reasons we chose the Regent and all of us said that this was or close to the BEST hotel experience they had anywhere. the staff went out of the way to accommodate us ( large group and some vegetarians) from the time we landed and honestly there was nothing that we could find wrong. for someone looking for RnR this is perfect! The Pool is brilliantly built with a view of the sea, and the food everywhere is of very high quality. The hotel itself is a good 45 mins away from the airport and 30 mins away from town (shopping, eating, partying, etc) but we found very little reason to step out .You could spend the entire time in Phuket at the hotel and have no regrets. The only aspect that I would spa was not the best was the spa (it was very good but I have had much better spa experiences)

Room Tip: if possible take the sea view 'suite' accommodation.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshishJalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 9 September 2013
Dear AshishJalan,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for sharing your rewarding review on Trip Advisor. We are glad to learn that you consider our resort is a “Brilliant property, superb management”

We are delighted to learn that you and your friends had such a good time during you stay with us. How nice to learn that our team member made your celebration a great one. We are proud that you and your friends trust that our resort provides BEST hotel experience ever, among the hotels you had been to.

We appreciate your high score you gave us as well as the compliments of management, who are, always assist in our guest need or requirements.

We certainly look forward to welcoming you and friends back to our resort soon.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
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Additional Information about Amatara Wellness Resort

Property: Amatara Wellness Resort
Address: 84 Moo 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand (Formerly Regent Phuket Cape Panwa)
Phone Number:
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Cape Panwa
#2 Romantic Hotel in Cape Panwa
#3 Luxury Hotel in Cape Panwa
#3 On the Beach Hotel in Cape Panwa
#7 Family Hotel in Cape Panwa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Amatara Wellness Resort 5*
Number of rooms: 105
Official Description (provided by the hotel):
Amatara Resort & Wellness locates at Cape Panwa, on the southeastern tip of Phuket Island. Amatara Resort & Wellness features 105 rooms and suites, each with its own private balcony and sea view. The resort offers luxury and serenity experience for those who are looking for a relaxing leisure holiday as well as health-oriented treatments and programs. The resort is now also offering all-inclusive Wellness Retreat packages including - Amatara Detox - for toxin-cleanse and refreshen your body and mind - Spa Revive - for an ultimate relaxation - Weight Management - for a sustainable weight loss or balancing body weight - Amatara Active - for physical strengthening and improve endurance - Amatara Yoga - for indulging into the world of yoga - Amatara Connect - for re-connecting and spending time with your loved ones These all retreats starts from a minimum of 3 nights and feature Thai Hammam Experience, the unique relaxing treatment that blends Tukkish and Moroccan bathing practices together with the wisdom and art of Thai therapies which available only at Amatara Resort & Wellness. Amatara Resort & Wellness also have Wellness membership program starting from one month to 12 month program and Wellness Day Package for spa and detox as well as a la carte spa, physiotherapy, detox holistic treatments and fitness trainings that are available everyday from 10am - 8pm. The resort has 3 restaurant outlets: The Grill, The Restaurant and The Retreat serving fine dining international as well as Thai and healthy wellness cuisines. Amatara Resort & Wellness is only 15 minutes away from Phuket Town and just 45 minutes from Phuket International Airport. ... more   less 
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Also Known As:
Amatara Wellness Resort Cape Panwa, Phuket

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