We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service of 110%”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Amatara Wellness Resort
Ranked #3 of 13 Hotels in Cape Panwa
Certificate of Excellence
Tampere, Finland
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Service of 110%”
Reviewed 17 October 2013

This hotel is the best of Phuket where I have visited in 10 years time when I have travelled in Phuket. Three good reason to reserve this hotel is: service, service and service. Also there are good equipments in pool villas, f.ex own IPad, complimentary fridge with drinks, buggy service. Also Pool villa customers can get personal service in breakfast, afternoon tea/coffee, evening drinks as complimentary too. There are two good pools + own small pool in villas. And nice beach without any other than hotel guests. But best is Service with capital letter. What ever you asked it was done within couple of minutes, with smiling faces.

Room Tip: If you have a possible to choice pool villa. Also villas without pool are very nice. With pool villa...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Riisto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 18 October 2013
Dear Riisto,

Warm greetings from Regent Phuket Cape Panwa.

Thank you very much for posting such a great review. We are delighted to see that our team members contributed a lot into your experience with us. We appreciate you rate our Service of 110%. And yes, many of our guests opt to stay in Pool Villa and found that worthwhile benefits are enormous.

Again, thank you for staying with us, we wish you a safe trip home and look forward to your return in the near future.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

982 reviews from our community

Traveller rating
    691
    198
    65
    19
    9
See reviews for
151
642
26
9
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 October 2013

We read all the great reviews before booking our stay at Regent Cape Panwa and yet upon arrival we were awestruck. Everything exceeded our high expectations from the scenic vistas by the infinity pool to the rich dining experience. Service was impeccable from arrival to departure, everything went without a hitch. We have not one complaint, except for the fact that the trip could have been a little longer.


In our 3 nights (August 26-28, 2013), we explored the finely landscaped grounds, lounged by the main pool and ate our fill at the in-house restaurants. The pavillion was spacious and in tip top condition with a complimentary mini bar plus 4 pieces of laundry a day. They also provide guests with an ipad and along with that, free wi-fi on hotel grounds.


If you want a romantic escape away from the hustle bustle, this is the place to be as it is far from everything else. Just take note that if you want to get to Patong or other touristy hot spots on the island, the cab fare can be costly. There is a free shuttle bus to Central Festival twice daily and for an additional fee, you can be dropped off at Patong to experience the vivid nightlife. If you are thinking of going island hopping, diving or snorkeling, the vendors will charge extra to pick you up at your hotel location because it is further than their regular routes.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felicia_CDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 22 October 2013
Dear Felicia C,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for sharing your positive review on Trip Advisor. We are pleased to read that your experience at our resort has exceeded expectations.

You really enjoyed our resort and all the little extras like free wifi, iPad for usage, in-room minibar, daily laundry service, well-kept landscape or shuttle bus services between the resort and Patong.

We certainly looking forward to welcoming you back for your next holiday in Phuket.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
3 reviews
Reviewed 16 October 2013

Just returned from 12 days in Thailand, unfortunately we had to shorten our visit to this hotel in Phuket. We had a cape suite. The room design was excellent, spacious & comfortable with great facilities and a beautiful view from the balcony - especially at sunset. Our room include free internet (why don't all hotels offer this!!!?) free mini-bar and free laundry allowance. They also had a 'mosquito kit' in the drawer with repellent etc.
The hotel is beautifully designed with wonderful mature gardens and seascape scenery- combined with great architecture its perfect for memorable photographs. The infinity pool is equally stunning.
The staff were all top drawer, with the legendary Thai smile and friendliness but also highly efficient. On one early morning trip we were about to enter our pick up when I remembered we might need beach towels - I turned to find the pool attendant already standing with two towels ready for me without being asked!!
There are several restaurants, the food was excellent with local and international choices, and the staff knew there product! perhaps the only down was the ambience in the main restaurant which felt a little stark and too open. It was the rainy season and the panoramic glass doors were closed, perhaps it is better in the dry season when these are open and you could enjoy a candlelit dinner on the balcony.
The location is good too if you prefer to be a little away from the 'hectic' popular beaches and towns and the usual nightlife! We had a hired 4x4 so we were able to tour at our leisure and explore the stunning beauty of the island.
We will definitely be back at this hotel, excellent in almost every way!

Room Tip: All rooms have decent views, sea view if that's what you prefer.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DougN56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 17 October 2013
Dear DougN56,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for staying with us during your recent trip in Thailand and for posting your feedback on TripAdvisor.

We are delighted to read that you had a great time with us. Regent Phuket has a privilege location on Cape Panwa, being a tranquil resort, overlooking scenic views of the Andaman Sea.

Thank you for your comment about The Restaurant. Yes, for safety reason, we close the glass doors during rainy season when sometime has strong winds and heavy rain. However, we can also arrange a romantic candlelit dinner at our Grill for guests.

Thank you for mentioning the attentive service from our Pool Attendance, our team are a credit to our resort and deserve a lot of praise for our success.

We hope to welcoming you back in the near future, hopefully next dry season.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
2 reviews
Reviewed 16 October 2013

Pure perfection!

Just returned from a 4 day visit in paradise with my girlfriend.

Everything about this resort is as advertised. All too often you arrive at a hotel and it seems the pictures you've seen online don't quite seem to match up to the real thing. Well, in the case of the Regent Phuket, this is not at all an issue. The resort was picture perfect. In fact, the pictures didn't quite do the resort justice...the real deal was just that breathtaking.

Service was impeccable. Beginning with our pre-arrival planning. Natalie our reservation sales agent very professionally helped to book our luxury van transport, and arranged for champagne service in the car...awesome.

I would highly recommend the Regent Villas. Tang our personal butler was fantastic. Working endlessly to make sure that our every whim was taken care of. She went above and beyond to work together with me to make sure that my girlfriend was surprised every night with roses, candle lit bubble baths, and even a specially catered villa pool side dinner....speechless.

(incidentally Tang did such an amazing job of decorating the pool side dinner that my gf thought I was proposing!....oops...sorry babe)

The restaurants were delicious. Breakfast at The Restaurant with the mini buffet spread and the a la carte menu was great. But the all time best was meals at the Regent Club, one of the perks of staying in the Villas. Breakfast by the infinity pool, and cocktail hour at sunset....simply stunning.

The room itself was 5 star all the way. So beautiful in fact that we rarely ventured out of it for the duration of our stay. Our days consisted of viewing sunrises from the gigantic jacuzzi sized bath tub, lounging and sipping bubbly by the private pool, meandering over to the Regent Club for cocktails, and then back to the Villa to order more room service and decompress from the world. Next day, press repeat and do it all over again.

A heartfelt thank you to all the staff at The Regent Phuket that made our stay so very memorable.

We will be back.

Room Tip: High Floor Villas have the best view. #46 was amazing. Can play music in the bathroom through the m...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adegraaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 17 October 2013
Dear adegraaf,

Warm greetings from Regent Phuket Cape Panwa.

Thank you very much for posting your review and great to read that you had a memorable time during your 4-day stay with us.

We love your review, seems like a romantic story and looks like our butler “Tang” has really gone beyond expectation to make your stay wonderful. You have enjoyed the comfort of our Pool Villa and its superb amenities. And you seem to have made the most of it.

Thank you for mentioning about the services provided at The Regent Club as some previous reviewers may not have a chance to enjoy these extra perks. We your compliments of our team members. It is our pleasure to make your stay perfect.

We hope that you and your girlfriend had a restful getaway and look forward to your return. Perhaps for your wedding!

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 October 2013

We have just returned from the most enjoyable,relaxing holiday we have ever had. Having visited Phuket Island many times before we chose the Regent for this stay, because of it's location & we were certainly not disappointed. This is a unique complex with quality accommodation, set into the hillside amidst stunning landscaped grounds. Views of the ocean from every aspect add to the amazing tranquillity of this place. What makes this such a "special" place is the outstanding level of service given to guests. Absolutely nothing was ever too much trouble, & everything was attended to with warm & friendly smiles. Dining was a pleasure- from breakfast through to dinner, with the most amazing choice of dishes on all the menus. The food was lovingly presented, especially in The Grill. Afternoon Tea in the Regent Club was a delight. We celebrated our anniversary whilst there & what a beautiful occasion it was made for us,with flowers, candles & butler service. Another lasting memory. The unique library merits a special mention, a tranquil place to enjoy the large & varied choice of books, together with a drink of any sort if you so desired. There is a very efficient "buggy service" if walking the slopes does not suit you. A secluded beach offers a change if you are able to drag yourself away from the pool with it's panoramic vistas of the ocean! We were fortunate enough to experience the comfort of a Pavilion & the luxury of a Pool Villa & we have no hesitation in thoroughly recommending The Regent for a truly memorable & relaxing holiday in Paradise! Thank you Brice, Merijn, Justin, Tae & all of your staff.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 14 October 2013
Dear Derek B,
Warm greetings from Regent Phuket Cape Panwa.

Thank you for posting your complimentary review about our resort. It is really nice to learn that our contribution made your anniversary celebration at our resort was a beautiful moment.

We are also glad that you thoroughly enjoy your stay with us. You obviously took the benefit of our efficient “Buggy Service”. You had a pleasure relaxing by the ocean-view pool or at the secluded tranquil beach, and loved our quiet corner of the “Library”.

Thank you for your compliments of our team members General Manager and Chef and his food assortment. Our team will be proud to learn how much you appreciate your experience at our resort.

We hope that you had a restful holiday with us. We all wish to welcome you and your wife again, very soon.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 October 2013

On arrival greeted with a bracelet of flowers and ice tea, such a warm greeting. We were offered an iPad with our room key that we could order room service through and look at activities that you could go on. With an open lobby overlooking the pool and the sea, stunning views you knew you were or an experience of a lifetime. Our room was fabulous , with beautiful views overlooking a bay with private balcony, stunning bathroom with a bath placed so you could look out at the bay. Exceptional customer service from all staff, courtesy golf buggies to ferry you around the resort. Two places to eat, the grill, for something special, a bit expensive and then the main restaurant where breakfast was served, buffet service and food cooked to order, bacon eggs etc, waffles, all bread made fresh. Lovely reading room, quiet peaceful, fab infinity swimming pool with a fountain. Warm and deep enough to cover chest high too deep for children who are catered very well with a kids club. Right one or two things to mention though,there are loads of steps, some very slippery when wet, watch out for the little ones I got caught out fell and twisted my ankle badly left me in a wheelchair for three days, plus side staff were caring and very thoughtful had a lovely plant delivered to my room and they moved us into a room that had no steps to it and none in the room. Other drawback was getting to the beach there are sixty steps, so could not get down them with my ankle. There is a courtesy bush takes you to shopping centre in Phuket, which had a good selection of stores, would I go againOh yes.,one more comment the resort was spotless.

Room Tip: Ask for lower rooms as rooms by the spa had several flights of stairs.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 11 October 2013
Dear Carolyn J,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for posting your review and for mentioning our exceptional service and care received at a rather difficult time with you having accident during your stay with us.

It is always nice to read that our guests enjoy our service and facilities when they have a great time with us but it is also very comforting to read that the same service apply when our guests are experiencing some difficult time.

We are delighted that you found the room is fabulous, with beautiful views overlooking a bay with private balcony, stunning bathroom; convenience with in-room amenities and you enjoyed the food served at our restaurants.

Ms. Carolyn, we hope that you are feeling better now and hope to looking forward to your return.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 9 October 2013

I stayed in Cape Suite for 3 nights at the end of Sep 2013. The hotel environment is very nice and the staffs are friendly and helpful. The view of the public infinity pool is stunning and the pool size is much larger than I imagine. The suite is very spacious, I specially love the free minibar and free daily refilled snacks. The provision of ipad for guests' use during stay definitely make the hotel outstanding. We really appreciate the special arrangement offered by the hotel to celebrate our anniversary event. However, we are quite surprised that the sea view of different cape suite rooms can vary a lot, and you will need to make sure requesting a nice view room.

On our arrival day, we were offered a room that basically have no ocean view (see the pic), although the hotel said such narrow sea view is actually considered ocean view. I asked for changing another room. Unfortunately, all Cape Suites were fully booked on that day. We changed another room the second day, the view is much nicer, which is what we expected, and I believe this is the ocean view per people's general understanding.

On the other hand, one area that I think Regent totally fail 5-star hotel standard is its bed sheets quality. The texture is very rough which totally not a 5-star or even 4-star hotel standard. Also, the mattress is very hard, I'm not sure the brand, but you won't feel comfortable anyway. Bedding would be the biggest hurdle for me to re-visit Regent. Hope Regent can improve.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentPhuket, Manager at Amatara Wellness Resort, responded to this review, 11 October 2013
Dear Rebecca W,

Warm greetings from Regent Phuket Cape Panwa.

Thank you for spending 3 nights with us and for posting your review about our resort. Great to see that you have enjoyed our spacious Suites and its facilities.

We are delighted to learn that you also made the use of the iPad. We serve our guest this extra perk with aiming to provide our guest’s most convenience stay. At the end of the day, we all help to preserve the environment.

As for the bed sheet quality, we cautiously choose to use the high quality bed linen from a premium brand, Liddell. The bed sheet is mixed with linen and cotton to provide the soft touch and this product is very good in Phuket's climate. We are sorry to read that you did not have the good sleep quality. We wish we could know about this during your stay so our team will be able to assist you. We can always add the bed topper on top of the mattress to comfort you. Definitely, we care about this little touch, therefore we mention on our ipad that bed topper is available upon request.

Thank you for nice pictures shared. We hope to welcoming you back to our resort, maybe during your anniversary celebration again.

Warm regards,
Regent Phuket Cape Panwa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cape Panwa
25.2 mi away
Renaissance Phuket Resort & Spa
0.5 mi away
Sri Panwa Phuket Luxury Pool Villa Hotel
0.4 mi away
Pullman Phuket Panwa Beach Resort
Show Prices
Show Prices
Show Prices
12.2 mi away
COMO Point Yamu
COMO Point Yamu
#1 of 1 in Pa Khlok
880 reviews
19.8 mi away
Pullman Phuket Arcadia Naithon Beach
10.0 mi away
Amari Phuket
Amari Phuket
#2 of 322 in Patong
5,529 reviews
Show Prices
Show Prices
Show Prices

Been to Amatara Wellness Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amatara Wellness Resort

Property: Amatara Wellness Resort
Address: 84 Moo 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand (Formerly Regent Phuket Cape Panwa)
Phone Number:
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Cape Panwa
#2 Romantic Hotel in Cape Panwa
#3 On the Beach Hotel in Cape Panwa
#3 Luxury Hotel in Cape Panwa
#7 Family Hotel in Cape Panwa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Amatara Wellness Resort 5*
Number of rooms: 105
Official Description (provided by the hotel):
Amatara Resort & Wellness locates at Cape Panwa, on the southeastern tip of Phuket Island. Amatara Resort & Wellness features 105 rooms and suites, each with its own private balcony and sea view. The resort offers luxury and serenity experience for those who are looking for a relaxing leisure holiday as well as health-oriented treatments and programs. The resort is now also offering all-inclusive Wellness Retreat packages including - Amatara Detox - for toxin-cleanse and refreshen your body and mind - Spa Revive - for an ultimate relaxation - Weight Management - for a sustainable weight loss or balancing body weight - Amatara Active - for physical strengthening and improve endurance - Amatara Yoga - for indulging into the world of yoga - Amatara Connect - for re-connecting and spending time with your loved ones These all retreats starts from a minimum of 3 nights and feature Thai Hammam Experience, the unique relaxing treatment that blends Tukkish and Moroccan bathing practices together with the wisdom and art of Thai therapies which available only at Amatara Resort & Wellness. Amatara Resort & Wellness also have Wellness membership program starting from one month to 12 month program and Wellness Day Package for spa and detox as well as a la carte spa, physiotherapy, detox holistic treatments and fitness trainings that are available everyday from 10am - 8pm. The resort has 3 restaurant outlets: The Grill, The Restaurant and The Retreat serving fine dining international as well as Thai and healthy wellness cuisines. Amatara Resort & Wellness is only 15 minutes away from Phuket Town and just 45 minutes from Phuket International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Southall Travel, Booking.com, Asiatravel.com Holdings, Ebookers, Priceline, Travelbag, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, getaroom.com, HotelQuickly and Cancelon so you can book your Amatara Wellness Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Amatara Wellness Resort Cape Panwa, Phuket

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing