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“Fabulous place, excellent service”
Review of Cape Panwa Hotel

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Cape Panwa Hotel
Ranked #4 of 13 Hotels in Cape Panwa
Certificate of Excellence
Reviewed 2 May 2014 via mobile

Stayed with 2 children under 12 yrs in April for 3 nights. Early check in and late departure were smoothly managed with a comfortable welcome in the cape lounge... Free wifi, coffee, snacks etc. Beautiful views from junior suite rooms overlooking the sea and islands. Clean, comfortable room, comfy beds, sofa bed was suitable for 11year old. Beach, pools and restaurants offered excellent facilities, with speedy, friendly service throughout. Only downside was the reduced wifi access (only in public areas) which made communication with outside world fairly limited (but not such a bad thing in such a breathtaking place). Thank you very much!

  • Stayed: April 2014
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1  Thank sugarcube247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 8 May 2014

The Cape Panwa Hotel, Phuket, appreciates your snapshot review and thanks, after your recent stay with us on Cape Panwa. We look forward to seeing and serving you again soon.

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1,019 - 1,025 of 2,627 reviews

Reviewed 2 May 2014

This was our 2nd visit to the hotel and that says it all. The staff remembered us from the last visit and they were still all genuinely friendly and provided us with great service.

I would like to make special mention of one staff member in particular named Varoon who has to be one of the nicest people I have met while in Phuket.

The rooms were still well kept with fantastic views of the bay. Breakfast was still amazing with so much to choose from. The pools were still well kept and clean and the beach still very inviting.

The rooms have everything you need and nothing is a problem for the staff if you want or need something else.

If you like a bit of piece and quiet with some great restaurants and coffee shop down the hill (Sawasdee) and a few shops and market stalls with the option to travel in to Patong for shopping or visiting Bangala Road at night then this is the place for you.

Room Tip: Make sure you ask for a cape suite with a view of the ocean
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  • Stayed: April 2014, travelled with friends
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2  Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 8 May 2014

The Cape Panwa Hotel, Phuket, thanks you for your positive endorsement and review. Your appreciative mention of staff, by name, has been noted to share with them. We look forward to your soonest return.

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Reviewed 30 April 2014

Phuket is transforming quickly, and there are few simple old resorts and hotels left. Cape Panwa has a lot of charm, and the friendliest staff ever. Bungalows that line the hillside above the beach are wonderful; the multilevel main building is simpler. The beds are extremely comfortable, and the bathrooms luxurious. Rooms have expansive verandas, with room for morning yoga or evening cocktails. a well-stocked minibar, and coffee pot with complimentary tea and coffee adds to the comfort. Breakfast comprises lots of European, American, and Asian choices. The beach is small but pleasant, and a tram takes people there who prefer not to exert too much energy on their vacations!

  • Stayed: April 2014, travelled on business
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Thank cavalluccia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 6 May 2014

The Cape Panwa Hotel, Phuket, appreciates your informative and positive feedback and looks forward to seeing and serving you again soon. Thank you.

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Reviewed 29 April 2014

It's my first time that my girlfriend and I visited Phuket together. We bought the deal from "Thai Teaw Thai" fair for one night. I was impressed since I made the reservation of the room. The staff provided the information not only about the hotel but also the information around Phuket and also give the suggestions where to have lunch and dinner. The weather is so nice and the environment around this hotel including the beach is chill and good for relaxing. I have reserved Cape Suite which is quite big and has personal jacuzzi. The sea and sand are clean and nice. After I have enjoyed the sea side and the main swimming pool, I went back to the room and used personal jacuzzi to relax myself. At night, we went down the hill to Kantary Bay by shuttle bus to find something to eat for dinner. After I have checked out, I also got invitation to stay in Cape lounge to relax while I have waited for the flight to go back to Bangkok. During 2 days and 1 night, my girlfriend and I enjoyed these 2 days and we have loved this hotel already. Therefore, we decided to visit this place again next year for 3 days and 2 nights.

Room Tip: Choose the Room on the side of east side which will face Panwa cape (Sea Side)
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  • Stayed: April 2014, travelled as a couple
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1  Thank Eddie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 6 May 2014

The Cape Panwa Hotel, Phuket, thanks you for your commentary and looks forward to welcoming you back again next year. Thank you.

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Reviewed 25 April 2014

We celebrated our wedding at Cape Panwa Hotel. The venue, between historic Panwa House and the beach, is superb. Everything; - accommodation, food, organisation, flowers, cake, drummers, dancers and baby elephant - was well done. Cape Panwa Hotel is in a beautiful setting in the quieter part of Phuket Island but is not isolated.The beach is long and clean and free of hawkers. Local restaurants and services are nearby (a steep walk or the free shuttle bus) . Other attractions are easy to reach - the hotel will arrange transport. There is a good spa and a variety of food and drink locations on site. Great place!

Room Tip: Our guests were in different parts of the hotel and all were in rooms with wonderful sea views.
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  • Stayed: April 2014, travelled as a couple
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1  Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 3 May 2014

The Cape Panwa Hotel, Phuket, appreciates your sharing your review with us and our readers after your stay with us as your wedding venue, which should be informative to other readers planning a wedding in Phuket. Thank you and we look forward to welcoming you back again soon.

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Reviewed 24 April 2014

We met up with family from the other side of the world: a halfway meeting point. Had stayed at this hotel before, but that was 25 years ago, and we had forgotten how steep a slope it was outside. Nevertheless, a beautiful hotel, set in gorgeous grounds. The beach pool is really something; you can get a tram down to the beach, which is private and extensive, with glorious white sand. The sea is good to swim in and to snorkel, but beware the sharp coral on unsuspecting toes! We had a junior suite, which was lovely (but up steps: see later). Food very good in regular Andaman café (buffet breakfast and all other meals) and in Top of the Reef restaurant, where the service was a bit slow. Staff pleasant and helpful; they are very friendly to children. Thai buffet, steak buffet and seafood buffet - spread throughout the week - were excellent. We pre-bought meal vouchers, which were good value (the lunch ones can be used until 5 pm, making it ideal for an early dinner for a toddler). Free shuttle to local village and aquarium, and local taxis to Phuket Town and further afield.
All in all, a wonderful holiday. We went with Thomson on a package deal: direct flight to Phuket from Gatwick on new Dreamliner aircraft: superb. Highly recommended.

Room Tip: Junior suites are superb, with lovely views, but up three flights of steps before you get to the lif...
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  • Stayed: April 2014, travelled with family
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5  Thank Dr Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 28 April 2014

The Cape Panwa Hotel, Phuket, appreciates your sharing your commentary with us and our readers after your wonderful week with us on Cape Panwa, Your commentary should be useful to other readers planning a stay on Cape Panwa and we look forward to welcoming you back soon. Thank you.

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Reviewed 23 April 2014 via mobile

Look if it was more modern, the staff was more switched on and the facilitities were better suited to the incredible amount of guest you had, it might of been a 5 out of 5 for me. I would say it was average because your room was awesome but your customer service was not; no heads up about booking stuff like coral island or the spa as you have one spa with only three staff and thousands of guest! Food and prices were fantastic but restruants were simple and service was a little slow. Facilities were great but very randomly located; Gym under the eatery. The location of the hotel was beautiful with some spectacular views but it over all felt dated and more like a early 2000s to late 1990s style hotel in some parts.
P.s. Some of your staff needs to learn the concept of a buy one get one free vouchers.

Stayed: April 2014, travelled as a couple
2  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this reviewResponded 28 April 2014

The Cape Panwa Hotel, Phuket, has shared your observations with our team in our continuing effort to provide enjoyable stays for all of our guests. Thank you for your review and we hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cape Panwa Hotel

Address: 27, 27/7 Moo 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Cape Panwa
#3 Spa Hotel in Cape Panwa
#4 Romantic Hotel in Cape Panwa
#4 Business Hotel in Cape Panwa
#4 Luxury Hotel in Cape Panwa
Price Range: £84 - £403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Panwa Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Cape Panwa Hotel embodies tropical luxury in one of the world's most desirable destinations. Tucked away in a quiet corner of southeast Phuket, the villa is renowned for its excellent service, stylish rooms and exclusive swimming pool. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated suites and pool villas. Thailand's premier luxury chain of Villa and Serviced Apartments. ... more   less 
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Also Known As:
Cape Panwa Phuket
Cape Panwa Hotel Phuket

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