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Kantary Bay, Phuket
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Reviews (1,359)
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623 - 628 of 1,359 reviews
Reviewed 2 November 2013

we booked this holiday as part of a 3 centre stay, phuket, koh samui and krabi,staying in each resort for 4/5 days, after a long flight from the uk with a mini cab ride to the kantary bay we were greeted by helpful and friendly staff, cold towels and a cold fruit juice.
it was our wedding anniversary, the bedroom was decorated with petals and swans made out of the bath towels, not to mention the anniversary cake they gave us.
as this was low season the hotel and adjacent restaurants were busyish, we found this more comfortable and enjoyable when eating out, i dread to think what it is like in high season!
the breakfast was a buffet type with lots to choose from, fresh and never ran out.
we enjoyed the roof top pool not only for the views it was never very busy.
our room was cleaned every day, clean towels not only in your room also for use at the pool or beach.
we visited the sister hotel cape panwa via the shuttle bus, out of the two hotels i found the kantary a more relaxed and friendly atmosphere.
we had a lovely time,the sawadee restaurant next door was very good
( it will be in my next report) along with koh samui and krabi.
we had a lovely time at the kantary, not long enough!
many thanks, hopefully to return.

  • Stayed: October 2013, travelled as a couple
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3  Thank vic_mcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded 5 November 2013

The Kantary Bay, Phuket, is pleased to learn that we met your expectations on your 1st visit to Thailand and found your stay with us friendly and relaxing. Your positive mention of our staff has been shared with them while your review should be helpful to others planning a visit to Phuket. We look forward to welcoming you back again soon.

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Reviewed 2 November 2013

We stayed here because of the fantastic reviews and were not disappointed. The staff were so friendly, helped out with booking our trips and various taxis and gave a warm sawasdee ka (hello) whenever you walked past reception,

The location is great if you're looking for a more relaxed escape. A few steps outside the hotel you have a fantastic view of the cape panwa and here you can watch the sun set under some of the andaman islands while enjoying a drink in the sunset bar or a meal in the fantastic sawasdee restaurant.

We stayed in a one bed suite which was very nice, comfortable bed and everything we needed (however there were two singles put together instead of a double).

One of the best things about this hotel is the facilities available at the sister hotel (Cape Panwa Hotel and Spa). There is a free shuttle to the private beach at Cape Panwa and it takes about 5 minutes to get from Kantary Bay to the beach via shuttle then tram.

There are loads of places to eat within the two hotels (5 or 6 different restaurants I think!) plus three bars (including one on the beach) and a pub. Also four swimming pools to choose from.

We also used he spa facilities which were perfect after a trek in the Thai jungle. Just what you would expect from a spa joined to a four star hotel and the staff were great.

The hotel runs shuttles to various places (at a cost) and we used the night shuttle to Patong beach one Sat night. This was great as it's a pain haggling prices for taxis and then trying to avoid the taxi driver taking you to all the Phuket tourist traps so they can get free petrol.

This hotel is so far away from the Patong beach type holiday you might expect from Phuket. It's very relaxing, friendly and has everything you could want. And even though it's about 45 minutes from all the big beaches in Phuket it doesn't matter as A) you have your own beach and B) all of the tours you can book include free transfers to and from hotel so you don't need to worry about location of hotel. It's a great way to enjoy Phuket without the constant in your face selling of massages, tuk tuks and tailored suits.

Hotel also has a very helpful tourist information guide employed by Thailand government who will help book trips and get discount. Make sure you check trips on Tripadvisor first though as some that are sold as 5 star are not.

Although this is only a 3 star hotel I think it deserves 5 stars for the level of service the staff give. I would definitely go back.

Room Tip: We booked a studio but got free upgrade to one bed suite. Definitely worth asking for an upgrade and view of the sea.
  • Stayed: October 2013, travelled as a couple
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4  Thank JackBarber32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded 5 November 2013

The Kantary Bay, Phuket, looks forward to your soonest return and thanks you for sharing your review with us and our readers. Your positive mention of our attentive and friendly staff has been shared with them. Your detailed review should be useful to other readers planning a relaxing stay in Phuket.

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Reviewed 2 November 2013

Me and my wife stayed at this hotel in October 2013 for 2 weeks, and all I can say is it was a very fulfilling stay.
First of all, the staff were amazing, very very friendly, very helpful and very prompt with any requests we made.
We stayed in a studio room which was spacious, very well cleaned everyday, with a large flat screen tv, DVD hifi, cooker microwave shower and bathtub... all well maintained and modern.
The balcony overlooked the garden and the sea, which was nice.
Free WiFi was available in the lobby which we luckily could pick up to some extent from our room also.
If I had any negatives to add, they would be, the breakfast, although nice, was arguably limited and same-ish, although not to the extent that it was a problem.
And the other thing maybe, if even worth mentioning, is the lack of evening hotel entertainment. But this may not be a fair comment as it is in a rather secluded area and more for the quiet getaway.
However if you fancy a livelier scene you can always barter a cab ride to the other end of Phuket, to Patong which has more nightlife than Owls on speed!
The best part however, is the private beach of the sister hotel ,(Cape Panwa), which is a short 2 minute shuttle ride away, which is nothing short of amazing. Beautiful sandy beach, warm clear waters, and Palm trees to set the scene. If you cant relax there then you really need to see a psychiatrist for your problems.
In short, If you need a quiet relaxing hotel, you wont find much better. If you want noise, get a subwoofer.

  • Stayed: October 2013, travelled as a couple
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3  Thank FSparx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded 5 November 2013

The Kantary Bay, Phuket, thanks you for sharing your review with us and our readers after your recent 2 week stay. Your appreciation of our amazing and friendly staff has been shared with them while your informative review should be found useful by other readers planning a visit to Phuket. Thank you for your positive endorsement and we look forward to welcoming you back again soon.

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Reviewed 1 November 2013

No doubts this hotel is the best choice for great holiday in a beautiful and calm place. We've travelled to many countries of South-East Asia, but this place is special for us. We've been here 4 times and will come again. Everything we need from great holiday is provided by this hotel and local area. Very friendly staff and all Thai people! Great location in a calm area, beautiful islands view, the best beach of Cape Panwa - good for snorkeling and for swimming; fantastic sunset every day; always tasty breakfast - variety of choices; very comfortable and clean suites with all the necessary equipment; gym and several swimming pools on your choice - great view from the roof swimming pool; lot of nice restaurants nearby, tasty seafood in the hotel restaurant, variety of best Thai food in the street, we love Tom Yam Gum soup and Papaya Salad very much; small night market everyday - good prices, big choice; Phuket Aquarium in 2 min walking distance - nice park around; lot of massage saloons nearby; interesting sightseeing tours; great fruit markets in Phuket town.... WE LOVE YOU, KANTARY BAY!!! Hope to see you soon again. :)

Room Tip: Suites on the 3rd or the 4th floor of the Bayside Wing are best for us because of great view and the swimming pool on the roof. But other wings are good as well, we and our friends had experienced different kind of accommodation/room type and were always very glad with it. :)
  • Stayed: October 2013, travelled as a couple
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2  Thank Marianna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded 5 November 2013

The Kantary Bay, Phuket, is pleased to have positive feedback from its repeat guests and thanks you for your informative review. Your appreciation of our attentive, friendly and helpful staff has been shared with them. We look forward to your soonest return.

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Reviewed 30 October 2013

Great value for money. Firstly, this is a wonderful location. Not too busy. Not that much to do in the surrounding area if you are looking for a bit more action but everything that you need is here. Restaurants around the hotel are not too pricey (recommend restaurant Sawadee next to hotel). Also next to the hotel is the Phuket Aquarium which is not wonderful but passes a few hours if it is raining. The hotel itself is great value. Breakfast included and has everything you could want. Not luxurious but something to suit all tastes. I am gluten free but it was not all bread, there was rice, potato etc so that was good. The two pool areas are lovely and one is good for doing laps. The whirlpool could be better; at the moment there is only one jet working. Fitness room okay; air con not great so be prepared for a sweaty work out. Has all the basics that you need though. Rooms big and clean. Very big and comfy bed and powerful shower: the two things I value most in a hotel room. Overall, this hotel is not luxury ++; if you want that go to the sister hotel Cape Panwa BUT for much cheaper, you can stay at this place and use the shuttle to the Hotel Cape Panwa to make use of all their facilities inc beach area, spa etc which is all beautiful. No complaints at all and for what you pay, outstanding value.

  • Stayed: October 2013
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6  Thank Claire970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this reviewResponded 2 November 2013

The Kantary Bay, Phuket, appreciates your positive and informative commentary which will be useful to our readers planning a trip to Phuket. Your mention of the availability of the facilities of our nearby sister hotel for our guests is appreciated. We look forward to welcoming you back again soon.

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