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“A must stay”

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Kantary Bay, Phuket
Ranked #1 of 13 Hotels in Cape Panwa
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A must stay”
Reviewed 22 November 2013

2 weeks at Kantary Bay have been brilliant! The level of service has been excellent throughout and they really make you feel warm and welcomed.

They have an excellent range of breakfast, restaurants and shops a stones throw away.

I would highly recommend it and I will genuinely return again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thailandno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 27 November 2013
The Kantary Bay, Phuket, is pleased to learn that we met your expectations and you will be returning for another stay with us again soon. Your feedback is appreciated.
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Denbighshire
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 November 2013 via mobile

We stayed at the Kantary Bay for a week and initially we were concerned because of the "secluded location" there was no need for concern as there was plenty to do and places to eat and drink. The staff at the hotel are fabulous, couldn't do enough for you and there was always a space round the pool. The breakfast was good also. We used the shuttle bus upto the sister hotel Cape Panwa to use the beach etc and it was lovely there but lacking the charm that the staff at Kantary Bay have. We used the shuttle bus into Patong which was also good value.

Not related to the hotel but a good tip none the less is to find a good taxi driver to take you around. We used Mr Joei who is situated outside the Radisson and he made our trip!

Stayed November 2013, travelled as a couple
Helpful?
2 Thank S R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 25 November 2013
The Kantary Bay Phuket, appreciates your positive endorsement and has shared your appreciation with our staff. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mold, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 November 2013

staff extremely helpfull,clean rooms,quiet location.nothing to do at night.two.pools have no drinks bar.a.shame really. the cape panwa sister hotel has a great beach and food.in all a good holiday.the shuttle bus from one hotel to the other is a godsend,not many would try to walk up the hill in the heat of the day.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnwilliams46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 25 November 2013
The Kantary Bay, Phuket, thanks you for your brief review of your recent stay with us and looks forward to welcoming you back again soon.
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Level 6 Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 November 2013

We stayed for 5 nights at the Kantary Bay and had a wonderful time. We stayed in a one bedroom suite which was great and overlooked the pool. The suite was cleaned everyday and the general cleanliness of the hotel was first class. The staff here are fabulous and very attentive and look after all of our needs and were also polite and approachable. The hotel itself is quite a large complex comprising of a few restaurants, shopping area, small gym, two swimming pools(one of which is a rooftop with iconic views of Cape Panwa). There is also a mini supermarket and cafe/cake shop just outside the hotel which we visited regularly. At night along the road locals come out selling all sorts such as fruits, local street food, souvenirs, t shirts, watches, jewellery and much more. Breakfast was excellent with a wide variety of food catering for most tastes and the chef ready to make you a fresh omelette or fried/poached egg.

We were also allowed to use their luxury sister hotel called "Hotel Cape Panwa" and there were regular shuttle buses to take you there, it was not that far but there is a steep hill to climb. This was also how you accessed the beach.

"Hotel Cape Panwa" was also a great hotel and we used most of the facilities here. They have a fabulous pool although we found it to be more busy than Kantary Bay but that never really bothered us as it was quite large. There is a little tram that takes to down to the beach and the beach itself was great....not very busy, lots of sunbeds and lots of trees if you want to hide in the shade! There is a beach restaurant that serve simple tasty food throughout the day and the staff here are also very friendly.

We ate the Cafe Andaman and took advantage of their Seafood Buffet and would definitely recommend it. One night we had dinner at Panwa House which is located on the beach and was great eating here at night...very quiet and calm just the sound of the waves, the food was totally delicious and service was excellent once again.

We tried to eat at their luxury restaurant called "Top of the Reef" we made an effort and obeyed their dress code for this restaurant of smart casual....however the service we received in here was terrible. We sat down and waited for our drinks order to be taken in the bar area, which it never was so i went up to the bar and ordered (only the two of us were in the bar area). We then asked for a menu and said we wanted to eat in the restaurant, we were given a menu and then forgotten about again....so we went up to the reception to ask for a table and before i could say anything the waitress just said..."you want the bill" so i just said yes and signed for the drinks and left. I did not expect that from this "luxury" restaurant and it was not even that busy...there were more staff than customers. - this was the only negative experience we had here.

I know this is a review of the hotel but wanted to share some additional information that may help you decide where to stay, and anything below had no bearing on the score i gave this hotel.

Even through the hotel is some distance from Phuket Town there is enough local places to eat, we ate at Sawasdee which was at the front of Kantary Bay, Seabreeze restaurant was also pretty good located on the steep hill to Hotel Cape Panwa. Along this road there are also other food places and a number of massage shops we used Sabai Massage which is run by a mother and daughter team they also did laundry at 80baht a kilo and would definitely recommend them.

Getting into Phuket Town was not that difficult we opted for the local bus (Songthaew) which is basically a pick up truck with benches in the back it costs 30 Baht each way and this is what the local uses and we found it quite safe and not as bumpy as i thought. Although they are not that regular....also make a mental note of where they drop you off so you know where to get one back to hotel (directly outside the 7/11). We waited for 40 mins for a return bus, which was a pain but a great experience.

We totally loved Kantary bay and would definitely return despite the bad experience we had in the "top of the Reef" restaurant.

Room Tip: Go for a one bedroom suite
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank waynesuperc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 20 November 2013
The Kantary Bay, Phuket, thanks you for sharing your very informative commentary with us and our readers after your recent stay. It should be very useful to other readers planning a trip to Phuket, while your positive mention of the availability of using the facilities of our sister hotel is appreciated. Our attentive staff have been informed of your positive feedback, while the Top of the Reef inattentiveness has been shared with our team to ensure we meet or exceed the expectations of guests. We would be pleased to welcome you back again soon for another stay with us. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgium
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 November 2013

The hotel is located on the south tip of Phuket (Panwa Bay)
It is not directly on the beach as the advertising and hotel website suggested. The facility you see in the pictures on the beach is the Cape Panwa Resort which belongs to the same hotel chain,bot double the price. But the hotel has a shuttle organised so going to the beach is not so difficult (just takes 5-10 minutes)
The beach at the Cape Panwa Resort is nice and quiet but watch out for the right time to go swimming. High tide - perfect condition. Low tide - not so good as many stones. Then the beach tends to be dirty.
There is a very nice playground for children there as well.
The remote location makes any trip to Pangna Bay a long journey. We went on a one day trip (organised) with our 2.5 years old daughter and spend 2.5 hours in the car to get to Pangna Bay (because the bus had to pick up other people from Patong Beach) and again 2.5 hours in the car on the way back again, because the bus went to our location at last. So, if you plan a trip to Pangna Bay, either book a tour which starts from Phuket Pier or do a private tour. Otherwise you spend more time in the car then actually on the boat.
All in all, a very nice stay for people who just want a quiet and relaxing place. Great for children, if you don't plan to do sightseeing.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GritCNX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 20 November 2013
The Kantary Bay, Phuket, thanks you for your feedback and hopes to see and serve you again soon. Your feedback on our private beach and our quiet and relaxing location is appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

We Just came back from a marvelous honeymoon trip in Thailand. We stayed in Kantary Bay hotel , our stay in this hotel was lovely we enjoyed every moment of it.

The hotel is clean and the staff are very helpful and cheerful. Several comments mentioned that the hotel is quite secluded however this shouldn't matter because all tours will pick you up from the hotel in an air-conditioned bus and will bring you back when the tour is over

The area around the hotel is nice, there are a couple of restaurants with reasonable price also you can try the local food from the charts located in front of the hotel

The aquarium is right next to the hotel (3 minutes walking) you can rent one of the long-tail boats for a quick trip in cape panwa

Room Tip: Choose rooms in top floors (preferably the fifth floor) and book one-bedroom suite instead of a stud...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AMahdy_24_09_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 15 November 2013
The Kantary Bay, Phuket, is pleased to learn that your Honeymoon stay with us was superb and met your expectations. Thank you for your positive review and we look forward to welcoming you back again soon for another stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 November 2013 via mobile

I just spent four days at Kantary Bay, and I highly recommend it. For the price of a budget hotel, you can take the shuttle bus back and forth to the Cape Panwa resort and use all the facilities of the luxury resort. Don't miss the little cable car that takes you to and from the beach.

The included breakfast at Kantary was very good. The area around the hotel is quiet, but all the little local restaurants are good. For a great facial, walk up the hill directly behind the hotel to Baan Thai

A special thanks to the staff who arranged for my forgotten parcel to be forwarded to my hotel in Bangkok-outstanding service!

Stayed October 2013
Helpful?
4 Thank acyvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, 14 November 2013
The Kantary Bay, Phuket, thanks you for your positive endorsement of our property, and sister property, whose facilities are available to our guests also. Your appreciation for our attentive staff, who forwarded your forgotten parcel to you in Bangkok, has been shared with them. We hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kantary Bay, Phuket

Property: Kantary Bay, Phuket
Address: 31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Cape Panwa
#1 Luxury Hotel in Cape Panwa
#1 Romantic Hotel in Cape Panwa
#1 Best Value Hotel in Cape Panwa
#4 Family Hotel in Cape Panwa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kantary Bay, Phuket 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Kantary Bay Hotel is a charming seafront property within a short ten to fifteen minutes drive from Phuket town. This is a hotel with a difference; following a new trend that is becoming more and more preferred around the world, each room makes the most of its surroundings, breaking away from the traditional "standard" hotel room design to offer you a unique hotel experience. Kantary Bay Hotel offers spacious, fully furnished studio, one-bedroom, and two-bedroom suites. Each room type is furnished with a living room, kitchenette and separate sleeping area. You will find terra cotta tiles and wooden floors instead of the usual carpet. We also provide our guests with full facilities including a fitness room, swimming pools, scenic gardens, reading lounges and more. And of course the service is impeccable, after all The Kantary Bay Hotel is the sister hotel of the world renowned Cape Panwa Hotel. ... more   less 
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Also Known As:
Kantary Bay, Phuket Hotel Cape Panwa
Kantary Bay Hotel Phuket
Kantary Bay Cape Panwa
Kantary Bay, Phuket Cape Panwa

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