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“Excellent time at Turtle Beach”

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Turtle Beach by Elegant Hotels
Ranked #1 of 4 Hotels in Dover
Certificate of Excellence
Waltham Abbey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent time at Turtle Beach”
Reviewed 2 February 2014 via mobile

Just got back from Turtle Beach and already looking forward to going back.
From the moment we got there the staff couldn't have been more friendly and helpful, nothing was too much trouble for them.
The room was very clean and kept to a very high standard every day.
Restaurants were clean and the food was very good with a large selection on each sitting, you'll never go hungry. The Asiago is a Bajan interpretation of Italian so bear that in mind.
The pool area was kept clean all day as was the beach. The staff at Captain Sams could not have been more attentive, the boys take you to your loungers and make sure they are OK before you get them. Captain Sam will only let you loose on the sea if it is safe.

We both had a thoroughly relaxed time,

Room 234

Stayed January 2014
Helpful?
6 Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear Mark T: Thank you for posting a review about your memorable stay at Turtle Beach Resort. We are pleased that you loved every aspect of your vacation such as the staff, the room, the food, the pools and the beach. Captain Sam and his crew take the safety and the comfort of the guests very seriously and we are glad that you were made to feel very important and safe in their care.

We eagerly anticipate your return to Turtle Beach Resort in the near future where we will be awaiting you with our warm Barbadian hospitality once again.
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2,641 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (692)
Date | Rating
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English first
Wigan, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 February 2014

we did a two week hoilday,cruise/stay..we left the crusie feeling some what let down...only to find our hotel more than made up for the lost we felt,the staff 100% couldnt help us more..the beach waiter Maradona never sat still making sure we all had just what we wanted,Captain Sams staff,only happy to come chat and help....from water sports ..to making sure we was safe on the beach and in the water....the hotel bar staff was a blast mixing the finest of cocktails and talking us through the mixing of them...our room was kept spotless...included was safe, iron & board,hair dryer,fridge,coffee and tea....only thing i could say there wasnt alot of plug points...good size tv..should it rain...plus free internet from your room to the beach for you internet lovers..we also did a couple of trips..be sure to go swim with the turtles..alto captain sam does a trip on the jet skis....for a smaller cost if you want a one to one thing...overall iam wishing my life away for next jan2015...not the cheepest of holidays, but moneys more then well spent..two weeks there with out a dout...............

Room Tip: we had room 233..over lookd the pool and the sea..one floor up..lift or stairs..be sure to look for...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 10 February 2014
Dear Karen M: Thank you for posting such a lovely review about your recent stay at Turtle Beach Resort. It delights us that you found so many aspects of your stay to be so enjoyable, in particular the friendly and accommodating staff, the fine cocktails, clean rooms and its amenities. We have noted your suggestion to install additional plugs in the rooms and this issue will be addressed as soon as feasibly possible. We are glad that you took the opportunity to swim with our sea turtles as I know this is an activity that our guests particularly enjoy. Captain Sam and his crew truly enjoy taking care of our guests and ensuring their safety while sea-bathing. We are pleased that you have noticed their efforts and exceptional service.

We eagerly look forward to welcoming you back to Turtle Beach where we will be awaiting you once again with our warm Barbadian Hospitality!
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 February 2014 via mobile

My husband and I recently stayed at TB for 10 days for our honeymoon and were thrilled with our experience! From the moment we arrived at the hotel, we were welcomed and quickly ushered into breakfast - even before we could check in.

The staff was wonderful, congratulating us on our wedding and even acknowledging that it was my husbands birthday on our last day, without us even mentioning it. In particular, Tracess checked in with us almost daily making sure we were having a great time. Captain Sam and his crew on the beach always made sure we were set up in the morning and made sure we had everything we needed on the beach. Hilary and the dining room staff were fantastic as well.

The food was excellent! Lots of variety at every meal and the soup, rice, and fish served each lunch and dinner were fantastic - the could not miss! Our absolute favorite was the Tiramisu. Staying for 10 days at an all inclusive leaves the possibility of us getting tired of the food, but at TB, this was not the case. Drinks were top shelf and servers circling the beach and pool came by frequently. Entertainment each evening was exciting and enjoyable as well - not something we were accustomed to at all-inclusives.

The property and facilities were amazingly beautiful, with a whole crew of groundskeepers out each morning ensuring the property remained this way. There was no shortage of staff at this hotel to keep things running smoothly, and all of them were friendly.

The general manager of TB, Charles Maynard, runs a top-notch operation. We had an unbelievable time at this resort and would recommend it to anyone visiting Barbados, whether for a honeymoon or just a long weekend, you will not be disappointed.

Stayed January 2014, travelled as a couple
Helpful?
5 Thank Laurlaur48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear Laurlaur48: Thank you for taking the time to post such a lovely review about your recent honeymoon at the Turtle Beach Resort. It was a pleasure for us to ensure that your honeymoon was an unforgettable experience.

We are delighted that you loved the food, beverages, entertainment, the grounds, facilities and most importantly the staff and their acknowledgement of your celebrations. Captain Sam and his crew delight in ensuring the comfort of the guests and we are pleased that you were made to feel relaxed and comfortable in their care while enjoying our white sandy beaches.

Once again, thank you for your flattering review and we would like to wish you and your husband an eternity of wedded bliss. We hope to welcome you back to Turtle Beach Resort in the near future where we intend to make your next stay even better than your first!
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Chester, United Kingdom
Level Contributor
318 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 31 January 2014

The Turtle Beach is a lovely hotel with large public areas and a very relaxed feel. The suites are all a good size, the fittings are a bit antiquated but all work OK and the rooms are kept beautifully clean.
I have some issues with the food, the a la carte in both restaurants is fine, if not Michelin Star standard, but all the buffets were very disappointing. The food being overcooked, only warm and without a great deal of variety, this I found was the same for most meals. However the food in the Italian restaurant, Asiagos, was very good but the service incredibly slow.
The great plus at this hotel are the staff, apart from one exception they are the most incredible bunch of friendly, efficient and can-do people. Special mention should be made of Dionne (waitress) and Maradona (beach waiter) who always made our day with their happy and friendly service.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RFaserH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear RFaserH: Thank you for writing a review about your recent stay at Turtle Beach Resort. While we are pleased that you enjoyed most aspects of your stay such as the rooms and staff, we apologize that we did not meet your expectations in all areas.

We recognize and appreciate that individuals have different tastes and preferences regarding food; hence while some guests may enjoy the food, others may not enjoy it as much. We regret that we were not informed of your disappointment while you were at the resort as we would have grasped the opportunity to prepare special meals for your personal tastes. We sincerely apologize if you experienced slow service while dining in the Asiagos restaurant. Please be assured that this is not our standard and we will reiterate the importance of speedy service at our Management and Departmental meetings.

We invite you to return to Turtle Beach Resort where we will be awaiting you with our warm Barbadian hospitality once again.
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Magor, Wales, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 January 2014

little bit late on my review but we all have to work when we come back after staying a full month at turtle beach.i have just come back after spending my 5th Christmas and new year at turtle beach with my 10 year old daughter,and ive got to say I did not think it could get better so wrong I was.firstly I would like to thank Sophia and her staff from the kids club they do a fantastic job,as a single father I am very very protective but Sophia and her staff put me to rest as my daughter was treated like there own the childrens entertainment is 2nd to none a big thank you ladys.i also want to say a big thank you to Charles and the girls at the desk they made me and Shannon very very welcome and so with all there guests once again Charles thank you.i was recamended turtle beach from james at best at travel five years ago and ive been there every year since.there is so many things u can do on the island but I believe it starts with were you stay.the turtle beach as all of them facilities.captain sam is in charge of all the water sports and the beach and let me say what a gentleman he is,sam and his team go out of there way to make sure your holiday is so special.all water sports are free as well.i see people go on about food etc,the food is 2nd to none breakfast.lunch and dinner has all diif menues.there are 3 diff restraunts my fav is waterfront but saying that the Italian upstairs is as well.as a repeted guest on arivel I had a bottle of champayne and a bottle of Barbados finest rum which I found a lovely touch thank u rylan. Christmas day was the beast ever,father Christmas comeing in on the jet ski and giving out presents to all the children at the resort.then there was a Barbados school choir omg brought tears to my eyes it was so lovely.me and my daughter went back to our room then to find presents on our beds it was a lovely touch all the men it the resort had a dressing gown with there names on them so touching.the whole experience was lovely I have met some lovely friends as well this chrismas there are a lot of us going back.once again I would like to thank Hillaryand his team and alisia at the waterfont restraunt what a gentleman he does a fantastic job makeing sure that all guests are looked after.if any one would like any information about turtle beach please you can email me on kingstv1@hotmail.co.uk once a gain a big big thank you to Charles, rylan,dawn,hilarry david,damian,marrodana,diane,alisia,stephen and sam and all the team at turtle beach and of course Philip who is head of security

Room Tip: ocean view
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear Stephen K: Thank you for posting such a detailed and very nice review about your fifth vacation at the Turtle Beach Resort. It was our staff’s pleasure to ensure that you and your daughter were well taken care of and we are delighted that you were more than satisfied with our efforts.

We are very pleased that you continue to enjoy our food year after year, and are genuinely appreciative of our incentives for our valued repeat guests. Our Christmas Day program was carefully organized to spread joy to our guests and we are happy that we were able to achieve this goal.

We are very pleased that your stays at Turtle Beach Resort keep getting better and better and we will be sure to convey your heartfelt thanks to the staff. We eagerly look forward to welcoming you back to the resort in the next Christmas season!
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widnes
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 26 January 2014 via mobile

We visited turtle beach in jan 2013. We loved it so much we are going back in feb. the best hotel we have stayed at, and we have visited some lovely places including a water villa in the Maldives, but nothing compares to this lovely hotel, great staff, great food/drinks, great location, great everything. Can't wait to return. Love it.

Stayed February 2013, travelled as a couple
Helpful?
6 Thank gelwidnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear gelwidnes: Thank you for writing this brief but very flattering review about your stay at Turtle Beach Resort last year.

We are delighted that you loved the resort’s staff, food, beverages and its location and have found none better in all your travels.

We eagerly anticipate welcoming you back to Turtle Beach Resort very soon and aspire to make your next vacation experience even better than the first!
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Harlow, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 January 2014

Myself and my wife had a great week here,friendly staff ,very clean , food good,
The guys on the beach were great at captain SAMs in fact sam went out of his way to make our holiday good ,all round a good week.

Room Tip: There all good ,our was right by the beach first floor.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ken Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear Ken Y: Thank you for your brief but very nice review about your stay at Turtle Beach Resort. We are pleased that you loved the resort’s general cleanliness, tasty food and our friendly and helpful staff, in particular Captain Sam and his team.

We invite you to return to Turtle Beach Resort where we intend to make you fall in love with the resort all over again!
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Additional Information about Turtle Beach by Elegant Hotels

Property: Turtle Beach by Elegant Hotels
Address: Dover, Barbados
Phone Number:
Region: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dover
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Number of rooms: 161
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados

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