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“What a great place to relax from the winter in the UK”

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Turtle Beach by Elegant Hotels
Ranked #1 of 4 Hotels in Dover
Certificate of Excellence
Great Missenden, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“What a great place to relax from the winter in the UK”
Reviewed 8 February 2014

This hotel and its staff are excellent. As in the song be happy, they made our stay happy and we had great service. The idea of all inclusive worries sometimes as to the quality of the food, drink, service etc, but they supplied the right mix and made us feel we wanted for nothing.

The rooms well positioned and the design of the hotel lent itself to an easy but interesting place to be. Staff were well educated and delivered.

Overall the holiday was great in our first visit to Barbados.

Room Tip: Decide if you want easy access to the pool and beech or want a view, I am sure they will accommodate...
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
2 Thank bobbyconsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 10 February 2014
Dear BobfromKingshill: Thank you for posting such a lovely review about your recent stay at Turtle Beach Resort. We truly appreciate the comments about our friendly and service-oriented staff, the tasty food and beverages and the lovely rooms.

We hope that you have many more trips to our beautiful island Barbados and of course to Turtle Beach Resort where it would be our pleasure to make your second holiday even better than your first!
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Traveller tips help you choose the right room.   Room tips (681)
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English first
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 February 2014

Just returned from a 7 night stay at turtle beach and oh my goodness what an amazing hotel this is. The staff are absolutely first class so friendly and do whatever they can to make your stay memorable. We had a few concerns following reviews on trip advisor comments like looking tired,food always the same and cold, dirty areas but let me tell you none of them were true can only imagine these people must have been staying at a different turtle beach Barbados it certainly wasn't the same one we stayed in. My husband is a vegetarian and found more than enough things to eat, service was no problem you are on holiday so why do you want to rush through a meal anyway?? The staff on the beach are fantastic and look after you all day both in and out of the sea. I can honestly say, and we have been taking holidays abroad for 20 years now that this is the best hotel we have ever stayed in. Turtle beach you should be very very proud of yourselves, well done.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
4 Thank Lindanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 10 February 2014
Dear Lindanch: Thank you for posting such a flattering review about your recent stay at Turtle Beach Resort. We are very pleased that you enjoyed every aspect of your stay, particularly the food and its variety and the friendly staff. Captain Sam and his staff are very vigilant on the beach and take pride in the safety of the guests. We are pleased that you have noted their exceptional service and appreciated their efforts.

We truly appreciate your positive feedback and eagerly look forward to welcoming you back to Turtle Beach Resort with our warm Barbadian hospitality in the near future.
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Leicester, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 February 2014

My friend and myself have recently returned from an amazing 10 days at this wonderful hotel. We were slightly concerned after reading some of the comments on here but I do wonder just what peoples expectations are as we found it to be perfect in just about every way. From the moment we were greeted at the entrance - we were told 'you are on holiday ladies, the only thing you need lift now is your glass' to the emotional goodbye, we found the whole experience fantastic.

Beautiful large rooms, ours was 307 and had the most perfect view of the ocean, kept spotlessly clean, gardens constantly cleaned and sand raked daily. Plenty of choices for food, I would say there was something for everyone, lunch buffets great and if you didn't want that there was fresh hotdogs and burgers on the BBQ and always lots of fresh fruit and salads. Evening choices were great - Al La Carte, Buffet or Italian (although we did not eat at the Italian we found we were more than happy with the other restaurants as we did not want to miss the evening entertainment), which was fantastic.

The thing however that makes this hotel the best is the level of service they provide, nothing was too much trouble, there are too many people to mention, however I must mention Captain Sam and his crew, also Maradonna and Traycia, whose service was outstanding.

This hotel might be a four star but in my opinion the service they offer is five star, well done and thank you for our fantastic holiday.

  • Stayed January 2014, travelled with friends
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Helpful?
1 Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 10 February 2014
Dear Christine W: Thank you for taking the time to post this lovely review about your recent stay at Turtle Beach Resort. We are very happy that you found all aspects of your stay enjoyable, particularly the rooms, grounds, the food and its variety, nightly entertainment and most importantly the friendly and accommodating staff.

Once again, thank you for your flattering review as we anticipate welcoming you back to Turtle Beach Resort in the near future where our warm Barbadian hospitality awaits you.
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Waltham Abbey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 February 2014 via mobile

Just got back from Turtle Beach and already looking forward to going back.
From the moment we got there the staff couldn't have been more friendly and helpful, nothing was too much trouble for them.
The room was very clean and kept to a very high standard every day.
Restaurants were clean and the food was very good with a large selection on each sitting, you'll never go hungry. The Asiago is a Bajan interpretation of Italian so bear that in mind.
The pool area was kept clean all day as was the beach. The staff at Captain Sams could not have been more attentive, the boys take you to your loungers and make sure they are OK before you get them. Captain Sam will only let you loose on the sea if it is safe.

We both had a thoroughly relaxed time,

Room 234

Stayed January 2014
Helpful?
6 Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear Mark T: Thank you for posting a review about your memorable stay at Turtle Beach Resort. We are pleased that you loved every aspect of your vacation such as the staff, the room, the food, the pools and the beach. Captain Sam and his crew take the safety and the comfort of the guests very seriously and we are glad that you were made to feel very important and safe in their care.

We eagerly anticipate your return to Turtle Beach Resort in the near future where we will be awaiting you with our warm Barbadian hospitality once again.
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Wigan, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 February 2014

we did a two week hoilday,cruise/stay..we left the crusie feeling some what let down...only to find our hotel more than made up for the lost we felt,the staff 100% couldnt help us more..the beach waiter Maradona never sat still making sure we all had just what we wanted,Captain Sams staff,only happy to come chat and help....from water sports ..to making sure we was safe on the beach and in the water....the hotel bar staff was a blast mixing the finest of cocktails and talking us through the mixing of them...our room was kept spotless...included was safe, iron & board,hair dryer,fridge,coffee and tea....only thing i could say there wasnt alot of plug points...good size tv..should it rain...plus free internet from your room to the beach for you internet lovers..we also did a couple of trips..be sure to go swim with the turtles..alto captain sam does a trip on the jet skis....for a smaller cost if you want a one to one thing...overall iam wishing my life away for next jan2015...not the cheepest of holidays, but moneys more then well spent..two weeks there with out a dout...............

Room Tip: we had room 233..over lookd the pool and the sea..one floor up..lift or stairs..be sure to look for...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 10 February 2014
Dear Karen M: Thank you for posting such a lovely review about your recent stay at Turtle Beach Resort. It delights us that you found so many aspects of your stay to be so enjoyable, in particular the friendly and accommodating staff, the fine cocktails, clean rooms and its amenities. We have noted your suggestion to install additional plugs in the rooms and this issue will be addressed as soon as feasibly possible. We are glad that you took the opportunity to swim with our sea turtles as I know this is an activity that our guests particularly enjoy. Captain Sam and his crew truly enjoy taking care of our guests and ensuring their safety while sea-bathing. We are pleased that you have noticed their efforts and exceptional service.

We eagerly look forward to welcoming you back to Turtle Beach where we will be awaiting you once again with our warm Barbadian Hospitality!
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 February 2014 via mobile

My husband and I recently stayed at TB for 10 days for our honeymoon and were thrilled with our experience! From the moment we arrived at the hotel, we were welcomed and quickly ushered into breakfast - even before we could check in.

The staff was wonderful, congratulating us on our wedding and even acknowledging that it was my husbands birthday on our last day, without us even mentioning it. In particular, Tracess checked in with us almost daily making sure we were having a great time. Captain Sam and his crew on the beach always made sure we were set up in the morning and made sure we had everything we needed on the beach. Hilary and the dining room staff were fantastic as well.

The food was excellent! Lots of variety at every meal and the soup, rice, and fish served each lunch and dinner were fantastic - the could not miss! Our absolute favorite was the Tiramisu. Staying for 10 days at an all inclusive leaves the possibility of us getting tired of the food, but at TB, this was not the case. Drinks were top shelf and servers circling the beach and pool came by frequently. Entertainment each evening was exciting and enjoyable as well - not something we were accustomed to at all-inclusives.

The property and facilities were amazingly beautiful, with a whole crew of groundskeepers out each morning ensuring the property remained this way. There was no shortage of staff at this hotel to keep things running smoothly, and all of them were friendly.

The general manager of TB, Charles Maynard, runs a top-notch operation. We had an unbelievable time at this resort and would recommend it to anyone visiting Barbados, whether for a honeymoon or just a long weekend, you will not be disappointed.

Stayed January 2014, travelled as a couple
Helpful?
5 Thank Laurlaur48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear Laurlaur48: Thank you for taking the time to post such a lovely review about your recent honeymoon at the Turtle Beach Resort. It was a pleasure for us to ensure that your honeymoon was an unforgettable experience.

We are delighted that you loved the food, beverages, entertainment, the grounds, facilities and most importantly the staff and their acknowledgement of your celebrations. Captain Sam and his crew delight in ensuring the comfort of the guests and we are pleased that you were made to feel relaxed and comfortable in their care while enjoying our white sandy beaches.

Once again, thank you for your flattering review and we would like to wish you and your husband an eternity of wedded bliss. We hope to welcome you back to Turtle Beach Resort in the near future where we intend to make your next stay even better than your first!
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Chester, United Kingdom
Level Contributor
311 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 31 January 2014

The Turtle Beach is a lovely hotel with large public areas and a very relaxed feel. The suites are all a good size, the fittings are a bit antiquated but all work OK and the rooms are kept beautifully clean.
I have some issues with the food, the a la carte in both restaurants is fine, if not Michelin Star standard, but all the buffets were very disappointing. The food being overcooked, only warm and without a great deal of variety, this I found was the same for most meals. However the food in the Italian restaurant, Asiagos, was very good but the service incredibly slow.
The great plus at this hotel are the staff, apart from one exception they are the most incredible bunch of friendly, efficient and can-do people. Special mention should be made of Dionne (waitress) and Maradona (beach waiter) who always made our day with their happy and friendly service.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RFaserH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, 3 February 2014
Dear RFaserH: Thank you for writing a review about your recent stay at Turtle Beach Resort. While we are pleased that you enjoyed most aspects of your stay such as the rooms and staff, we apologize that we did not meet your expectations in all areas.

We recognize and appreciate that individuals have different tastes and preferences regarding food; hence while some guests may enjoy the food, others may not enjoy it as much. We regret that we were not informed of your disappointment while you were at the resort as we would have grasped the opportunity to prepare special meals for your personal tastes. We sincerely apologize if you experienced slow service while dining in the Asiagos restaurant. Please be assured that this is not our standard and we will reiterate the importance of speedy service at our Management and Departmental meetings.

We invite you to return to Turtle Beach Resort where we will be awaiting you with our warm Barbadian hospitality once again.
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Additional Information about Turtle Beach by Elegant Hotels

Property: Turtle Beach by Elegant Hotels
Address: Dover, Barbados
Phone Number:
Region: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dover
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Number of rooms: 161
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados

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