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“Great location”

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Turtle Beach by Elegant Hotels
Ranked #1 of 4 Hotels in Dover
Certificate of Excellence
Reviewed 25 February 2014

Having just returned from Barbados I really enjoyed my time at the hotel.
The beach location is amazing, although the sea was very rough and not ideal for children, so having the 2 main pools, children’s area and a Jacuzzi makes up for that.

The staff on the whole were excellent and our room was spotlessly cleaned everyday.

However I do have a few issues that need to be looked at by the management team. The food I have to say was a bit hit & miss, the vegetables were not cooked and the meat was rather overdone. We did go to the other A la Carte, but the seating system was dreadful as you had to queue even though you had booked a table previously and the tables in the restaurant were empty. When we asked why this was happening the lady in charge she was quite rude to my husband. (Everyone was complaining I have never queued up in any other hotel I have stayed at). This makes no sense what so ever why don’t you just show people to a table? We did forget to book one night and we turned up in the Buffett area to find that all the restaurants that evening were by reservation only and we had to book for 8.30 that evening even though ½ of the tables were empty, in the end we told the man in charge that we were sitting down to eat as we had had enough. I really could not see the point of an A la Carte Italian Restaurant at the hotel, when I go to the Caribbean I would like to eat freshly cooked fish as we did in St Lucia not pasta which wasn’t particualy very nice anyway, I’ll stick to Jamie Oliver’s thank you very much! It seems to be a wasted opportunity with all the sea food around.

I would also like to suggest a way of attracting the beach waiter to get you a drink as there wasn’t enough people bringing drinks around by the beach. In St Lucia they gave us a small pole with a red flag attached to it and you put that in the sand to indicate that you wanted a drink. It will save time and money and makes the waiter’s life a bit easier.

On the whole I would recommend this hotel but avoid half term as there were 148 children there!

MY TIP: anyone who is traveling to the Caribbean in winter time, take an empty suitcase with you to put all your winter clothes in. The amount of people I see carrying around their coats and jumpers on arrival is quite funny but not neccesary.

Room Tip: I would advice to anyone is to e-mail the hotel directly and ask questions re rooms. We had a groun...
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  • Stayed: February 2014, travelled with family
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Thank Nicola W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,102 - 1,108 of 2,704 reviews

Reviewed 24 February 2014

Was there for 4 days rooms very clean, comfortable bed.Food was great a little of every thing Indian (curry.Roti)i,Italian Chinese Asian..Staff was very very nice excellent service.Will be going back there also with more friends and family.At the time of visit had to use taxi the island was packed no rental available.Went to Bridgetown for a few hours .Walking distance to St Lawerance gap for local food .A must have is the Bagian Lemonade (love it) Credit goes to the staff polite,helpful.We check out at noon our flight was not until 8 pm the was a courtesy room to our use for 45 mins.Our room# 112 was opposite one of the pools and easy access to everything.

Room Tip: Our room # 112 was opposite one of the pools and a few feet away from the beach on the ground floor...
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  • Stayed: February 2014, travelled with family
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Thank minnie510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Derby, United Kingdom
13
Reviewed 24 February 2014

Great holiday ,hotel and service were excellent. The only possible concern would be that the sea was extremely rough and not really suitable for children and weak swimmers but that would be being very "picky" as this was an excellent holiday enjoyed thoroughly by myself,wife and two girls, aged 2 and a half and 10. We will certainly be returning!

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Virgin Holidays
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

Where do I start with this amazing hotel! So to begin me and my partner arrived at around 6.30 in the evening to which we were greeted in a very efficient and professional manner by the concierge staff to be checked in, we had not been in the hotel five minutes before we were offered their famous rum punch which set the holiday off as how we intended to carry on! Caribbean Sun, Sand Sea and COCKTAILS to which there is no limits to what the Bar staff at Turtle Beach can offer, we were taken promptly to our room to freshen up for dinner, we Stayed in room 427 which looked over Chelonia restaurant, the Courtyard and on the balcony looking out you can see the most beautiful view any time of the day, the sunrise and sunset over the sea, the weather was great when it was clear skies and great with overcast too! the only downer is when it rained, but even the staff said it was unusual that time of the year, but the bonus was it didnt last long and it cleared the air after a long period of sun, the food quality was perfect to what we were looking for, morning right through to the evening, now dont get me started on the entertainment! if you dont want to see anything of a night and would like to relax in your room or elsewhere thats fine BUT DO NOT MISS VIRGO! they were absolutely amazing to watch, fun friendly and very talented! with regards to the room, it was cleaned everyday with fresh bed linen towels and mopped, and the general cleanliness of the hotel was brilliant, now the staff! if there is anyone id love to commend more is Tracess Yarde, Her efficiency, friendliness and Professionalism! anyway, this place is a Must stay, were even booking to go again in January! so All At Turtle Beach...Thankyou for making mine and my Partners first holiday to the Caribbean the best it could have been in Barbados! Dan And Adam 8/2/2014 SEE YOU AGAIN SOON!

  • Stayed: February 2014, travelled as a couple
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1  Thank DanAdamP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

Lovely hotel on the south coast and a short walk from the bars and restaurants of St Lawrence Gap. Food choice was good each day, buffet changes so not a lot of repetitiveness. We went all inclusive so can't complain about the price of drinks! Room quality was excellent. Comfy bed. All in all a very enjoyable week away . Beach is lovely. Compared to he tells on the west coast the sea is rougher, and outside the hotel the area is more built up than ,say, up towards Holetown where we stayed the previous year - but a lovely hotel with friendly staff

Stayed: February 2014, travelled as a couple
1  Thank childofthefifties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

This is the second year visiting Turtle Beach.
The staff, location, food and beach are excellent.
You are very well looked after. We had one minor hiccup on one night when only one restaurant was open - queues for the buffet which are not usual. A little more thought as to its layout and the problem would have been avoided. Still not enough to dent a lovely relaxing break.

Room Tip: Sandals have bought the hotel next door which can get a little loud during the day if you're loo...
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  • Stayed: January 2014, travelled as a couple
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2  Thank Oliver C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

We hardly ever go back to the same hotel but this was our third visit to Turtle Beach and it was our best yet. They’ve made a number of changes and improvements over the past two years which make meal times run more smoothly.

If you’re not fussed by A La Carte dining in the evening then you no longer need to reserve a time to eat. Personally I think the quality and quantity of the buffet items on offer are more than adequate so having the flexibility to rock up when you want is great.

While we were there the hotel was fully booked, so meal times were busy. To alleviate potential ‘bottle-necks’ the staff helpfully opened up additional areas to eat which included tables on the sand! Food never runs out as the helpful staff are always replenishing supplies.

Rooms are still clean and well kitted out and if you’ve stayed at the hotel before make sure that you mention it as you then get complimentary use of the mini bar in your room! Personally I think that paying the extra for an Ocean Front room is money well spent but avoid 241 / 242 / 243 as the front doors to these rooms are very near to the entertainment stage of the hotel next door.

The one small downside is the Atlantic Ocean! 6 days out of 7 the sea wasn’t safe to swim in (but the swimming pools at the hotel are great for kids and adults alike.) I don’t ever recall seeing green flags fluttering on this beach, so if you want to swim in the sea you need to be on the West Coast. (The sister hotel Crystal Cove is v good.) You can visit Crystal Cove (and eat there) free of charge. Just book it a day in advance through the activities centre at Turtle Beach. (10 places are available each day.) A cab costs around B$60 each way.

This place has a huge amount to recommend it but the real clincher is the staff. Friendly, polite and efficient. A credit to the hotel. We are planning a fourth visit!

Room Tip: Worth paying the extra for an Ocean Front room but maybe avoid 241 / 242 / 243 as the front door to...
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  • Stayed: February 2014, travelled with family
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4  Thank Leigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Turtle Beach by Elegant Hotels

Address: Dover, Barbados
Phone Number:
Region: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dover
Price Range: £314 - £964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Number of rooms: 161
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados

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